[Resolved]  Country Vacations — Fraud EMI scheme

Address:

Hyderabad, Andhra Pradesh

Hi,
My name is Arun Mohan, an unfortunate victim of Country vacations. In October 2008, I was called by their sales people and they asked me to come over to Amrita Castle for a short chat and to introduce me to their holiday packages. A sales executive, Mr. Sahil had met me and he intoduced me to a holiday package worth Rs 1.33L. Both me and my wife were present during the meeting. Mr. Sahil was also assisted by Mr. Subhan ( he is heading the banglore CV team now).

Both of them told me that I had to pay this amount or atleast part of it that day itself since this is an offer price. The amount was too high for me and they gave me an EMI option. In this option, i can pay the amount using an ABN AMRO Credit card. When I mentioned that I only have a HSBC credit card, Mr. Sahil even mentioned that he can make arrangement to procure this card for me. The EMI amount seemed reasonable and i agreed. However, since I had to make a payment that day itself, I gave my HsBC credit card to Subhan and told him to swipe Rs 50,000. However, when I got the receipt, I was surprised to find that he had swiped for Rs 90,000. When I questioned them, they told me that they would credit this amount back to my CC since I will be getting the ABN AMRO card with in 2 weeks. Though I was apprehensive, I believed them and authorized the transaction.

Today its April 2010 and I stil havent received any card. I tried to follow up with Sahil as my HSBC due date was coming, but to no vail. When I called the customer care, they told me that they do not have any tie ups with ABN AMRO. I was surprised at this and when I called Subhan to enquire, he mentioned that they had made a mistake and that he would refund my Rs 90,000 back to me by December 2008. He still supports this, but the customer care people say that there is no such refund option. I can cancel it and if i do that, i will loose lot of money.

I feel that I have been cheated and I do not want to continue with Country vacatons any more. I have been calling and moving pillar to post and talking to people in country vacations to help me. They had given a suggestion of transferring the membership, offered free plot and a waiver of the additional money. I have opted out of all and I just need my money back.I request the authorities to please repay my Rs 90,000 immediately. This is a case of cheating and misleading the customers. I have spoken to Sahil many a times and he said that he will help me, but he never did.

Thanks
Arun Mohan
Membership # DT13/951
Ph: [protected]