[Resolved]  DEALS4ALL — DEALS4ALL Complaints - Product not received

Dear Sir,

SUMMARY - PRODUCT NOT RECEIVED EVEN AFTER ORDERING ON 21ST AUGUST,2009 & PAYMENT ON 5TH OCTOBER, 2009. THEY ARE SBI CARD PARTNERS.

I had ordered Jabra Bluetooth Car Kit, Qty : 1 for Rs. 1999 from Deals4all on 21st Aug.,2009
Order no.:[protected].
There advertisement was as a pamphlet with SBI Credit Card statement, wherein they had some tie-up with SBI. the same amount was taken from my card account on 5th Oct.,2009. It was also advertised at the SBI website as also deals4all company's website (http://www.deals4all.net/sbicardoffers/)

I have sent them many mails & called nearly 60-70 times but they have still not despatched the product.Most of the times there customer care no. keeps us on hold for more than an hour [Customer Care (09.00 to 18.00 hrs) +[protected] ] They have replied to mails confirming that they are sending the product but have never done so. Then after threatening them, one of the CSR gave their office no.[protected] but even they were just making promises.

I am having copies of their mails confirming that they are sending the product but have never done so.

There contact details are as follows :
Director : Ujjival Saraf (I was told by an employee)
Some employees : Shalaka Mayekar, Aftab, Satish, Ashok, Rajesh.
Address :
deals 4all
246, Laxmi Plaza, Laxmi Ind. Estate,
New Link Rd, Andheri (W), Mumbai, INDIA - 400 053.
Fax:+[protected]
Email:[protected]@deals4all.net
Website:www.deals4all.net
Customer Care (09.00 to 18.00 hrs) +[protected]

I have come across a lot of complaints against them on the internet, but my bad luck is I saw those complaints after I grew suspicious, when they were just making promises & never despatching the product.

The complaints are at the following sites :
https://www.consumercomplaints.in/bycompany/deals4all-a14698.html
http://www.complaintsboard.com/byurl/deals4all.net.html
http://www.complaintsboard.com/bycompany/some-deals-4-all-a41612.html
http://www.mouthshut.com/review/Deals4all.net[protected].html
http://www.merishikayat.com/?q=forum/11500
http://www.consumercourt.in/mobile-handset/3116-mobile-deals4all.html
https://www.consumercomplaints.in/complaints/deals4all-and-sbi-cards-polo-watch-...
http://offersgalore.blogspot.com/2008/04/get-wrist-watch-worth-rs3090-for-rs599....
http://www.articlesnatch.com/topic/apology+letter
http://www.complaints.com/2008/june/25/REDIFF_SHOPPING___DEALS_4ALL_CHEATS_CUSTOMERS___W_175160.htm
http://www.merishikayat.com/?q=taxonomy/term/1593
http://www.consumercourt.in/other-services/6788-deals4all-polo-watch-order-no[pr...
http://www.mouthshut.com/review/General_Advice_on_Cell_Phones[protected].html
http://www.consumerforums.in/List_of_companies/deals4all-mumbai
https://www.consumercomplaints.in/complaints/deals4all-and-sbi-cards-polo-watch-...
http://www.labnol.org/india/interesting/an-sbi-credit-card-could-get-you-an-unlo...

I hope you can help me to recover the amount paid as I am not interested in getting this product as there are also complaints that the products sent by this company are inferior as also the nearly 500 rs. spent on making calls & compensation for time & mental agony.

Thanks & Best Regards,

Himanshu Kharabe
B-14, Regent Lakeview Apts., Sector 26, Nigdi Pradhikaran, Pune | MS 411044 | INDIA |
+[protected]
[protected]@hotmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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DEALS4ALL — Order Not Received

Hi,
I have oredered a branded wrist watch on 23rr Nov but still after 20 days, i have not received my order and payment has been deducted from my credit card.

DEALS4ALL — 2nd Hand / Refurbished Products

HI,

I have order'd for a HO Ipaq 6315 from deals4all.

i have managed to get it in writting from the HP Sales & Service Outlet here in Mumbai that the product is refurbished and sold with a new housing as new. These handsets were on sale with deals4all in their previous promo a year ago. Now again they are selling the same handset at 1/2 the price.

This clearly shows that this is old stock or refurbished handsets. I am a director of a company. i do not have time to run behind small fellowships like deals4all. I clearly state that do not buy from deals4all. they sell cheap refurb'd products as new. SBI is unaware of this, as per when i spoke to their department heads.

Mr. Nirupam should have a surprise visit on deals4all. at the end of the day deals4all is making money and will move on. SI who is fixed in the focus of earning customer will loose forever.

I hope this is an eye opener to you ppl.

I have lost hopes on this company and will not bother corresponding with they. they fall below my dignity to fight for a reason. I have already seen their standing. I want you to open yor Eye'

Dont go for the cheap offers they give you. spend[protected] more for the product in the market. but you will sure you wont have any problem henceforth with the same.

POLAROID 8MP DIGITAL CAMERA — PRODUCT NOT RECIEVED

The order for Polaroid 8 MP Digital Camera, order no.[protected], was placed by me on 30.12.2007 and was for 21 days but i have still not recieved it. i got a message on my cell that it will take some time but it will better if you specify the exact date of recieption.

DEALS4ALL — Dealay in order shipment for over 3.5 months

I (Vivek Khanvilkar) had placed an online order for Giordano watch on Nov'05 2007...order no[protected]. The shipment committment on the website was of 16days from day of booking.

It has been over three months and I am yet to get the watch delivered....this is one of the most pathetic online shopping company that I have come across with. Inspite of regular follow-up nothing has been done to process the order....every time some novel excuses have been made up and false promises give to intervene....

Unfortunately there is nothing that I can do about this wrong deed from this company but....I am really going post this incidence on all possible blog sites so that no other genuine people like me get fooled by your company...

DEALS4ALL — Despatch of product

Dear Sir/Maam,

This is to bring into your kind attention that I bought a Polaroid 8MP digital camera from DEAL4ALL over the net on 22 November 2007, (Order no.[protected]. Within 2 months o[censored]se I found there was a problem with the camera and so took it to the authorised service centre where they certified it for replacement as it was a manufacturing defect and was within the warranty period as well. The camera was sent through courier by Compact International (the marketing company in Kolkata) on 10th of March 08 and the camera arrived DEAL4ALL Mumbai on 18th of March 08. Then I was told that I will receive the replaced camera within a time frame of maximum 1 week. But to my surprise I came to know that not even on 12th of April 08 they had despatched the camera.
So I would request you to kindly look into the matter and oblige me by taking some action.

Sincere yours,
Siddhartha Paul
127/1, D H Road
Thakurpukur Kol - 700063
Mob# [protected]

DEALS4ALL — VERY GOOD SERVICE

HI,
I HAD ODERED 1 HYUNDAI A200 AND 1 POLO WATCH FROM THIS COMPANY ON 14/4/2008 THE PHONE IS A STEAL AT RS7699 AND THE WATCH IS ALSO GOOD I RECEVED AN SMS ABOUT EVERY THING BE IT THE ORDER NO OR THE AWB NO THEIR SEVICE IS GOOD DID NOT FACE ANY PROBLEM THX AND CHEERS

SANDEEP YADAV

DEALS4ALL — GOOD PRODUCT But A LOT OF DELIVERY TIME

HI PEOPLE,
I HAD ORDERED 5 POLO WATCHES THROUGH MY SBI CARD FROM DEALS4ALL COMPANY, I ORDERED IT ON 1ST MAY BUT DID NOT RECIEVE IT IN THE COMMITED 21 DAYS . ON MAILIN THE SUPPORT ID I GOT A REVERT THAT DUE TO OVERWHELMIN RESPONSE IT WILL TAKE A WEEK MORE AND THEY WERE VERY SORRY FOR THE DELAY, IN THAT TIME ONE GOOD THING THAT THEY DID WAS SMS ME ABOUT THE DELAY AND THEY DID NOT EVEN CHARGE MY CARD VERY TRUE SERVICE, AT LAST ON 5TH JUNE I RECD MY WATCHES, OHH MAN THE WATCHES ARE REAL GOOD AT SUCH A PRICE A COMPLETE PAISSA WASOOL . AN UNBEATABLE COMBINATION OF LOOKS+LOW PRICE+BRAND NAME, BUT PLEASE GUYS IMPROVE YOUR DELIVERY TIME, THE TCL 2747 LOOKS A STYLISH CAMERA I CAN BUY THAT IF PROMISED DELIVERY IN15 WORKIN DAYS . OVERALL A 3.5 ON 5 RATTIN FROM ME FOR THE COMPANY ( PROMPT MAIL REPLY+ GOOD PACKIGING+ VALUE FOR MONEY+ OKK SERVICE CAN BE BETTER)BUT ONE MINUS IS DELIVERY TIME THE ONLY NEGATIVE AMONG SO MANY POSITIVES
GOOD COMPANY

DEALS4ALL — Product not received

I had oredrd a watch from deals4all, order number[protected]. First i received a product that was not working at al. After talking to a customer service on [protected]. they asked me to send the product back to them, i did as i was told to after a couple of days I callde them and asked for confirmation whether they have received a product, reply was positive and i was assured that i will receive my product within 14 days . but i never received a product in two weeks so i called them again and to my surprise company executive told that they never received any product from me.
Foutunately I had my courier's counter receipt saying what goods i sent them. After somany discussions i was told to fax that counter receipt to them, very next day i called them again to confirm about the receipt faxed. This time they agreed that they received the product form me and would send me the replacement within 2 weeks. Now when i call them after two weeks those gus say i will get my product after 1 more week... and this chain goes on. and every time i am the one who calls them I never get any message or mail or phone calls from them
There are many complaints against these gus on net. Thse are all iresponsible people there. we need to go to consumers court against these guys.

DEALS4ALL — Watches delivery

the most pathetic service . Even after more than 40 days of placing the order they mailed me to wait for 21 days more to get the items delivered. What the hell . Are they shipping items to MARS or what. Don t buy from this seller . Their slow service will irritate you a lot and whole shopping will be a horrible experience . . . Buy from ebay instead.

DEALS4ALL — not received my item order no.000033738

deals4all company send me a persol 8thoctober2008 through bludart{manual}AWB BUT I NOT GET PERSOL TILL TODAY.PLS REPLY THE STATUS OF MY CONSINGMENT. THANKING U,
BISWAKALYAN SUR
Hey SANDEEP

Awesome English Dude. Are you the chairperson of Deals4ll ?

Regards,
Ramchand
Sandeep rocks...

DEALS4ALL — Products not received

This is to bring your kind information on that I ordered one "TCL Wireless Headphones" and one "TCL Bluetooth Headset" on 3 march 2009 from my citi bank card.
The order number is : 00063362
I was told that I would receive my products within 21 days.
After one week i received a message that my product has reached the city and it will sent to me within 3-4 days max. But it has already crossed 3 weeks and I have not received my product and the one instalment was already scratched from my card on 13 march 2009.
When I called deals4all on 18 march they said it might take some time because of some courier problems. And till date I have not received what I ordered for.
I request the company to deliver my products in time or I would be forced to take some actions.
This is to bring your kind information on that I ordered one "TCL Wireless Headphones" and one "TCL Bluetooth Headset" on 3 march 2009 from my citi bank card.
The order number is : 00063362
I was told that I would receive my products within 21 days.
After one week i received a message that my product has reached the city and it will sent to me within 3-4 days max. But it has already crossed 3 weeks and I have not received my product and the one instalment was already scratched from my card on 13 march 2009.
When I called deals4all on 18 march they said it might take some time because of some courier problems. And till date I have not received what I ordered for.
I request the company to deliver my products in time or I would be forced to take some actions.
Its absolutely true!!!
Same kind of thing happned to me also...

DEALS4ALL — INEFFICIENT CUSTOMER SUPPORT

I have received a VK180 mobile phone purchased through deals4all vide order no.[protected] on 09/04/2009.I am an existing subscriber to AIRTEL and having Sony Ericson and Siemens handsets.On activation of VK180 I have found that the set is not registering to AIRTEL network and getting only "EMERGENCY". CONTACTED SEVERAL TIMES TO THE CUSTOMER CARE OF DEALS4ALL BUT INSPITE OF WASTING MY VALUABLE TIME AND MONEY I COULD NOT GET TO THE CONCERNED EXECUTIVES.
Sent many EMails to them but not able to get any favourable reply. The hand set was supposed to have 16 digit IMEI code as confirmed to me by deals4all but on receipt it was only 15 digit IMEI.
Kindly help me to solve the problem.

DEALS4ALL — Phone faulty Aqua X6 SR

I am very disappointed by the service provided by you guys.

I bought a AquaX65R mobile handset, and at the very first day it started giving me trouble (White Screen). I returned it to the customer service office at Laxmi Industrial Estate, Andheri.

After two rounds of yoyr service centre I got my mobile phone, but to my dispair it was not the phone which I ordered and the features like MP4 and FM had disappeared.(The IMEI number has also changed!!!)

Again I moved my phone to the service centre and to my surprise the reply which I got was your phone didnot have these facilities.

Apart from this, the staff at the service centre was very rude and speaking as if you have given me the phone free of cost!!!

Very Disappointed and will refrain my friends and colleagues to buy products from deals4all.

DEALS4ALL — item not delivered even after 45 days

My order No.[protected]

I have placed an order on Deals 4 all through SBI promotional offer. After 35 days of the order, I get a message mentioning the wrong AWB which is not available with the courier company which they claim.

The standard response from the so called customer support is mentioning the same AWB

Its absolutely pathetic customer service from Deals4all. They take my money but doesn't deliver.

Venkat

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