[Resolved]  Dell Inspiron 1525 — Plugged in, not charging

Dell Xcd 28 — Delay in replacement

Dear Sir,

Please find attached a acknowledge receipt, delivery challan and bill of my mobile Dell XCD 28, I have submitted my mobile for replacement (It has replacement warantee) on 8.9.2011, where the replacement was done on 5.10.2011 when i checked my mobile it was not working properly then i resubmitted it by 12.10.2011 and still it is not done till today, if we ask them for the delay they didn't cooperate with us, and simply replied that DELL has no stock so we can't do anything, you call to dell customer care number. So I called up many time over the customer care number[protected], the team picked up the phone and when they transfer the phone to concerned department the phone disconnected everytime, also i visited the the service center around 10 times (Appx) Please look into the matter and resolve my problem, since the phone is more than two month with the service center/dell. , so you are requested to do the needful and take an action to them.

Regards,

Rajeev Anuragi
[protected]

Hello Rajeev,

I apologize for the inconvenience caused to you. I am looking into this issue. You shall receive a call from us with an update.

Thank you,
-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.

DELL INSPIRON MINI — problem in speaker and battery

I HAVE A DELL INSPIRON MINI NOTEBOOK.IT HAVE PROBLEM IN THERE SPEAKERS AND BATTERY.SEVERAL TIMES I MAKE A CALL TO DELL CUTOMER CARE BUT NO ONE RESPONSE ON IT..

Hi,

How many more days i have to wait, and what compensation would you provide, since my mobile is almost three months with the service center.

Regards,
Rajeev
[protected]

Rajeev,
Please let me know if the issue is unresolved. I will check this with our service center team.

Thank you,
-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.

Dell Studio Laptop Battery — BATTERY GIVEN OF WRONG MODEL

This is to notify you that the battery I have purchased from you on 22nd oct 2011 for my dell studio 1535 is not getting charged

My laptop is showing error that the battery model is not accepted by current configuration.

Kindly do the needful as this error is hampering my work.


Also to notify you that I have made purchase of Rs. 4800 but my bill is showing vat on Rs. 45714.29.SO more money is taken on the name of vat


i have tried calls but the reply was ineffective and unresponsive.so i started floating mails but there was no reply.

the thing has hampered my work a lot.

kindly see this problem .


I am attaching my bill for reference.

Hello Akshat,
I am very sorry to hear this, I will very glad to look into this issue. Please send your contact details, service tag and issue description to [protected]@Dell.com. This is the email id of our Resolution team who can help you resolve this issue.

Regards,

-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.

Hello Tulsi,

thanks for your support.

have you informed DELL about this.if not please do,

regards,

Akshat
astt. manager
mahindra &mahindra ltd.

and with the corresponding shop manager

Hello Akshat,
I do not have complete details about this issue hence I shared the email address who can help you. Please write to [protected]@Dell.com with your details and they will help you resolve it.

Regards,

-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.

I bought Inspiron 1525 in October 2008 and even I am also facing the same problem 'Not Plugged In and Not charging'. I have tried all options like replacing the adaptor, and other tricks on net but all in vain.

I have observed most of the Inspirons purchased in year 2008 are facing this common issue. Dell needs to take this reponsibility to fix this.

The most horrible + terrible desktop n laptop products ever in the world!!! Thumbs down to all the Dell battery developers!
Yo betta stop cheating people with all your sucking, below standard products!

Dell 15r — PROBLEM IN NEW SYSTEM

my name is sarvjit singh email [protected]@gmail.com mob [protected]. i had a keyborad issue in my laptop 5pr48r1 dell replaced me a new laptop with same problem now dell say it is not a problem and cannot solved by dell new service tag cwylwq1 tell me what i do now

http://www.youtube.com/watch?v=K-0vfehZlR8

Awful, my sisters laptop had this issue a year ago, 9 months after she bought it.
Now I have it to fix and I smell foul play.

Dell continued to sell this product despite knowing this problem was prevalent.
The fact it came with Vista basic and 1gb of RAM should have been the consumers clue, Microsoft duped the consumer in this too but Dell have really caused issues.

It seems quite a few issues could be at play and Dell should be offering solutions.

I have been playing with this laptop and have managed to charge it an extra 4% and for a period of 5minutes have it on charge.
This was amid reinstalling the OS and and receiving Windows updates.

Is it hardware, is it software? Another reinstall of the OS didn't give me an answer.

The worst thing about this issue is the lack of conclusion.

Is it the battery?
Is it the charger?
Is it the software?
Is it the mainboard/charging board?

Either answer will see a direct replacement costing at least £100 and the consumer may need to go through all the steps to gain a working laptop.
Has anyone had any joy upgrading to windows 7? I loathe to install windows XP on it as drivers are a pain but I may try.

Dell will be receiving a letter from me about this issue with consumer rights interests attached. Perhaps they will provide me access to a battery and charger to rule out both of these issues.

I have laptops that are over a decade old and still work perfectly, it's funny that Dell ones come up so regularly in the issues department.
I have a few things to say about Toshiba and overheating too, they are no friend to the business consumer but the middle men love them.

Never Ever Buy DELL Products

Dell people cheat me

Dell LED 20" Computer Monitor(3yr Warranty) Billed on June 2011. At the time of purchase dealer offer me that any complaint within warranty will be replaced with a new one. Now its not working and registered the complaint and they delevered an old monitor and it is not working too. I am doing online freelance work.


"" Sometime, the company’s executive assured me that he will call me back but no response was given by them. """

I bought two Makita power tool batteries in May this year, they are godo quality, It was offered 30-Day Money Back, 1 Year Extended Warranty for Makita power tool batteries. Also good service and the most competitive price.

Click here: http://www.laptop-battery-inc.co.uk/power-tool-batteries/makita.htm

Dell / Dell - A - Swap - Xcd35 — NOT RECEIVED THE MOBILE HANDSET YET

SIR I MR.SANJEEV BEGANI HAS GIVEN A HANDSET TO REPAIR IN ACCEL FRONTLINE SERVICES Ltd.AS I HAD A PROBLEM WID THE CAMERA I GAVE IT ON 27thJULY 2012 AND I AM NOT RECEIVING A PROPER REPLY FROM THEM.THEY R SAYING DAT THE COMPANY IS RESPONSIBLE FOR IT .KINDLY CHECK FOR THIS AND REPLY SOON .PLZ REPLY OTHERWISE I'LL TAKE AN ACTION CAUSE IT IS 25 LONG DAYS .ATLEAST A REPLY IS REQUIRED.GIVE ME YOUR ADDRESS OR A NO. THE TOLL FREE NO. IS NOT RECEIVED BY ANY ONE
MY CALL ID IS :MUT-DL[protected]DW

DELL — System under warranty- Issues unresolved

I have called them for three consecutive days for complaints regarding my charger. I have dropped mails too. At the end of it, when I call them regarding the delivery of charger, they tell me that there is no complaint logged at all. I demand a thorough investigtion and compensation for the wasted time.

Dell Desk Top Computer — not satisfied

Dear Sirs,
[protected]@gmail.com
amrita.[protected]@gmail.com

As I am winding-up my Computer Relationship with DELL, I would like to point out some, painful experience I had with DELL.
The DELL Desktop, with OS Windows 7 home basic 64 bit, with 20" Flat Monitor, was delivered to me in January 2011 and problems started from the First day itself.
1. The Monitor Screen had a Flaw - A scratch and the Monitor was exchanged for a nother clean one, after the so called Agent at Pondicherry certfied that I am not a Lier.
2. On setting up the Computer, the most important programme , the Microsoft Office 2010 was found locked, with the alleged "Enclosed Key" missing in the package. Requested and begged for the Key in vain. Seeing my pitiable plight the agent at pondicherry, consoled me by providing a old time 'Starter Edition". From January 2011 to December 2012 I have not seen or used the installed Microsoft Word 2010. What was the necessity to Lock the Programme, when the Computer is being delivered by Courier in a sealed carton, direct to the buyer without a intermediary. It did not serve any purpose other than harassing the buyer
3. McAfee's security Centre - A sample alone given for 15 days and regularly pestering for buying it. What was the harm in giving full usage, when buyers have never bargained about the price of the computer before placing the order.
4. When some programmes failed to show up and when contacted the Customer care (The Dell agent in Pondicherry), he just dodged away saying something. To my luck I corrected the problem myself as it was a minor problem. Customer care became a Customer Don’t Care.
5. When a bigger problem cropped-up in early December 2012, the same Agent fixed up a date to fix my computer and never turned up for more than 10 days. As I am wasting money for the Internet at the rate of Rs. 25.00/day, I had no other choice except to engage a Non DELL Wizard to set right my computer. My saved items all gone before the computer was attended to by the Non DELL Wizard.
I was very sadly disappointed on seeing your mail dated 14th January 2013, about the De-activation of my account.
So, DELL is removing my account and all backed-up files. Instead of throwing away my Precious backed-up files into the Bin, why not as a Kind Gesture, send the backed-up files in a Disc, Of-course FOR A PRICE fixed by you. Iwll take the DELL relaton ship as a FREE TRAL FOR 2 YEARS
Finally, I want to inform you about few of my Friends’ advice before I ventured to buy a Dell desktop. Some said “DELL is DULL” and some said “DELL is HELL”.
I started living with the Computer from the year 2000. Never had any Problems
Well, forget the past, No Hard feelings, All the Best......................DR. K. SOMANATH..Customer no.[protected]