[Resolved]  Dell Streak Mobile — No Support from long time

Dear dell india

Please Repeleace mobile no xcd 28 which IS PURCHASE Through Home shop 18 vide order no[protected] date 26.01.11 the major problem is battery backup only 2.00 hrs max.

regards
sunil chaturvedi
[protected]

i bought a dell streak phone from delhi in may... now m at nagpur.. it has problem with sound.. no sound in calls.. cant talk therefore. i at DEll Service center, nagpur contacted the person and asked for replacement of handset due to this hardware problem. but i dont get proper response. i cant use the phone at all and facing acute problem.

Meetu agarwal
[protected]

my dell strek modile not properly and no ficical demage problem any time not work propeyly and service center ahmedabad is curupt mobile change 5000 rs extra that you chek responsible person and help me otherwise i complain in very high level frod with costemer you contect me direct [protected]

DELL INDIA — non working of dell streak mobile

Dear Sir /Madam,
I had taken dell streak 5'' tab on 21 june 2011 from Magnate Store Irla branch. Till date i have hardly use mobile for 10 days. Thrice it has gone to dell centre for repair where alway the problem was that mobile is not charged. I have paid 7200 rupees first time for mobile replacement, new cord and one new extra charger with cord. I got my mobile after 4 weeks with new charger and next day they gave me cord. Cord was not working and phone also stopped charging after four days.Again the centre gave me a new piece without charging and new cord was given. This time phone got charged only for 2 days and new cord which they gave is not working.
Now i am not interested in using this phone so i would like to have refund for the mobile and compensation for the mental stress and agony i have gone through.
Waiting for your replypan
Kirpa

I brougt a dell AERO phone from delhi in 09:07:2011. it has problem of touch screen and hang n the phone . I was go dell service center in nehru place in delhi and contact the person he asked for replacement of handset due to the problem. but the person say the handset was retain in 20 days but the 1 and half months was go but the never retain the phone and he always say the phone was come in the 1 wek later.the address of the service center DELL AUTHORIZED SERVICE CENTER 401 4TH FLOOR EROS APPARTMENT NEHRU PLACE NEW DELHI CONTACT NO :[protected][protected] and you direct contact to me ZAHIR ANJUM [protected]. PLEASE HELP ME

THIS my second complaint I am very disapointed about your serrvice my dell AERO handset submit 1 and haif month but your company never give me my phone but in future i have never purchased DELL PRODUCT and i says my friend, famiy member and all persons never purchased DELL PRODUTS because they never give the service. JORDAN [protected]

DELL INDIA — cell not work properly

cell nt wrk properly from the date of sold.i cmplaint at ghaziabad then they change my cell bt still cell has lot of problem.

I Mr. snehal Mane from Goa, I bought Dell Venu Pro which i Purchacsed on December 2nd 2011

I was getting some problems with the phone as below.

1. battery heatting
2. on charging the phone. the cell was not resopnding, for which i use to remove the battery and put it back and it use to work.
3. one side speaker was not working.


I have given the Phone for replacement here in the service center at Goa-Panjim. date(May 24th 2012) Call details as bellow

Call ID : GOA-DL[protected]DW
Call Date: May 24 2012 10:20 AM

I Was told the the product replacement will be done and will be given a new piece in 7 to 8 days time.
Sill i Have not recevied the product and the service center people are also no able to give any answer as when, they will get my new cell.


Mr. Snehal Mane
[protected]

I purchased Dell streak phone from Chandigarh on[protected] and was handover to Dell Authorized Service Center S.C.O. No. 477-478 Sector 35C, Chandigarh on[protected] for a booting issue and was returned after one month on[protected]. Now it is again not working due to charging Port problem for which they are asking Rs 5500/ to get it repair in guarantee period. Pl let me know if any one is facing this type of problem then we can approach consumer Court for the same.

My cont. details. Harbans Singh Saini, [protected] email [protected]@yahoo.com

Dt:30.06.2012
To,
The Care Manager,
Dell India Private Limited,
Divya Sree Greens, Ground Floor,
No.12/1, 12/2, 13/1A, Challaghatta Villagem
Varthor Hobli, Bangalore South,
Bangalore-560 071.


I represents that a mobile phone of DELL Streak Mobile MOIM was purchased from Hello World, No2, Sardar Patel Road, Adyar, Chennai-600 020, on 28.07.2011 vide Invoice No:Ad-10145. The total cost of the said mobile phone was of Rs.26, 000/- and it was of following Serial No:
IMEI : [protected]
BAT: CN-0D084T-75751-0C300EK-A00
CH: GD5NM11A-00

I state represents that he was not happy with the functioning of the said instrument as of and on it was creating some or other problems. I was totally unsatisfied with the performance of the said instrument and upon that the response and interest shown by you to rectify the defects and problems pointed out by me.

I further submit that only on repeated requests and complaints you came forward and give a new piece of mobile phone by replacing the defective one. There fresh piece bore the following serial Number of the instrument:
New IMEI No:[protected]
CH : GD5NM11A-00

I further represents that even after getting the new piece from you I was not satisfied with its performance and same problems were in existence even in the new piece and this made I disgusted about the functioning of mobile phones of your company I am business man and most of his transactions are being carried on through mobile phones. In the absences of mobile phones is entire business activities come to grinding halt and it ends up in financial loss by losing valuable customers. Therefore left with no other alternatives I had to lodge complaint with your customer care centre, which is highly irresponsible in answering the customer’s grievances. I made number of attempts to contact your customer care centre in this week but either he was directed to call after 2 days or enquire higher officials for further details. I further represents that he was totally dejected as his customers started complaining about non-reachable of connectivity due to some internal defects in the piece and this lead to incalculable financial loss.

I represents your’s being service oriented unit is not supposed behave in evasive manner by not responding to the customer. The customer care centre is established to provide prompt response to the customers and redress their grievance immediately. But instead of providing solution and redressal, you have not even taken care to give heed to his requests. I is unable to use the mobile phone as it is clear that the piece is defective and therefore, the entire amount shall be refunded to I along with the mental as well as financial loss caused to him.

Hence, I hereby call upon you to refund the sum of Rs.26, 000/- towards cost of the instrument and also a sum of Rs.2, 50, 000/- towards mental harassment and financial loss caused to my client within 7 days from the date of receipt of this notice failing which I have definite instructions from my client to proceed against you by making you liable for all the cost and risk thereof.
R.Rakesh Jain
[protected]

THIS my second complaint I am very disapointed about your serrvice my dell streak5 handset submit 15 days but your company never give me my phone but in future i have never purchased DELL PRODUCT and i says my friend, famiy member and all persons never purchased DELL PRODUTS because they never give the service. Rakesh [protected]

I am thank full to you for replacing & defective Piece of mobile phone and sending me a fresh new Piece. However & warranty period for & defective piece which was supplied to me is going to Lapsed on[protected]. Since New Piece # [protected] is being received by me on today (Dt.[protected] & warrant period for this piece should be extended to 1 (one) year from today.

I expect for immediate response and conformation about a warranty period given on fresh piece # [protected] through e-mail within 24 hours failing which I have sufficient evidence to expose & deficiency in service by you and also supplying defective piece to a Customer’s. I hope my request of warranty period for 1 (one) year for a above said fresh piece would be considered without making me to knock a doors of the court of law.
With Regards.
Yours faithfully

[R.Rakeshkumar]

Email [protected]@yahoo.in

sir
i have dell aero
from the first day this phone have many problems
as i spoke to many users all was not satisfied
as well as i have spoken to the dellers also all said the phone is not good we are not selling it now
so i request you to change my model or please return my money
esq-dl[protected]dw
ravish jain
[protected]
please return my money

dell is the most worst service i had ever seen in my life. i have dell laptop of xps series.. the laptop get damaged under warranty. they said they will not replace my damage parts as the damage is done intensionaly.. i submitted 23500 rs for damage parts and extended warranty now they are saying they will not replace my parts and will not do extended warranty...

sunny
[protected]

Hi all,

i purchased dell streak when its cost was around 35000 rs. and I am at pits now..All my money has gone into water..i have replaced it twice due to innumerable problems..and the cherry on the cake is that the service centers for dell are hell worst..late responses and in the first replacement i felt the replacement was a bogus 1..i feel like crying cause i bought it with my hard earned salary..i should have gone for any other phone..

with regrets
moon

i have purchase my dell xcd 28 on 13 dec.2011 from digital wold 7th c rd sardarpura jodhpur[rajastan] no.[protected]. now mobile is not working properly so i send to servopro technolgy jaipur(rajasthan) id no.sp8-di[protected]dw on date 17 aug 2012.he said your mobile ok with in 15 days but when i talk to- day he said take at least15 days more to exchange with new xcd 28 mobile this mobile has lots of problem specially with xd 28. from banglore head office we have not recived new mobile than i talk on customer care she reply we have mobile xd28 you send complain to us will change your xd28 mobile with hope i send u mail as possible earliar respose and pl save my all contact numbers in my old xcd 28 .my name and address- dr. mahendra singh rathore, gole nadi, umaid chowk, near kali tanki, jodhpur(rajasthan)mobileno [protected] and phone no.[protected].you can send directly to me new mobile xcd28 to my above given home address. with regards.

i have purchase my dell streak on 3rd june from flipkart.com it has problem with sound.. no sound in calls.. cant talk therefore and my phone is not started 3 or 4 days please replace my phone and call me on this no [protected] my order no is od[protected] MODEL : mo1m IMEI : o[protected] SERVICE TAG : bw7y8q1 PLEASE REPLY ME FAST

THIS my second complaint I am very disapointed about your serrvice my dell streak5 handset submit 15 days but your company never give me my phone but in future i have never purchased DELL PRODUCT and i says my friend, famiy member and all persons never purchased DELL PRODUTS because they never give the service. Rakesh

I purchased A XCD 35 & dell streak, I have problem with both phones. The situation is my both phones & replacement amount is at service centre from last 2 months. I have recorded a call about communication we had. The Dell service person is telling you may go to consumer court because dell itself is not responding their service team too. The hell worst part is customer service people are putting the call during communication.
Manish
[protected] [ PUNE]

Laptop ki display me line a gayi h

Sir mere laptop ki display me line a gayi h
Email- [protected]@gmail.com
m- [protected]