[Resolved]  Easycabs — Easycab late arrival -Missed flight

To,
The Speak Out Column,
The Deccan Chronicle,
# 36, S. D. Road,
Secunderabad – 500003,
Andhra Pradesh.

Sir,

This regarding bad service by Easycabs , Hyderabad.
Easycabs booking no B000117. Cab service was booked by me for one way journey from Miyapur to Shamshabad Airport & was supposed to reach the below mentioned address at Miyapur sharp at 8:00 am (10/02/2010) .My guests as mentioned below are the passengers.

Pick up address : Lakshmi Sri Towers, Plot no 71, Pragathi Enclave, Besides Neelima Greens, Miyapur , Hyderabad-49.

Passenger Name

1. MR PK GHOSH
2. MISS H GHOSH

The cab (AP-28 VA 1029 ) reached the pick up point at 8:45 am ( 45 min late ).
The flight was scheduled to depart hyderabad at 9:55 am
The driver did not know the route to airport from Miyapur & also did not inform the same. He took the route to JNTU from Miyapur which is generally crowded & kept on asking people about the route to airport & by the time he reached Gachibowli ( 30 km form airport ), the flight departed at the scheduled time.


So the passengers were left with no chances but to miss the flight.

Flight details :

Indigo Flight 6E-351
Date : Wednesday 10th Feb 2010
From Hyderabad to Kolkata
Departure at Hyderabad at 9:55 am
Airline PNR Z1UDLH

Passenger Name

1. MR PK GHOSH
2. MISS H GHOSH

The service provided by Easycabs forced the passengers to miss the flight.Failing to catch the flight lead the passengers to miss onward journey, important schedules, mental agony & financial loss.

Such a service is not expected from a reputed brand like Easycabs

Therefore I request easycabs to compensate the loss.


Regards
Pankaj Kumar G
[protected]
Miyapur ,Hyderabad-49