[Resolved]  Ezeego — No Refund, No Cash Back, No Response

I had recently used ezeego for the first time after seeing the 25% - 50 % Cashback offers with ICICI Platinum and ICICI Gold Credit Cards. I had booked a ticket on 7 th October 2007 using the ICICI Gold Credit Card by which I am supposed to get 25 % Cashback. Due to personal reasons I had to cancel the ticket sometime later.

- I havent received the Refund for the cancelled ticket till now.
- Also I havent received any Cashback on the same.

There has been no response even after repeated mails to them in the complaints and enquiry division. Also no one picks up the phone, except that the IVR keeps requesting us to hold on for more than 30 minutes and even after which no one picked up. I just wish that I atleast get the ticket refunded or there is some communication from them. I just dont know what to do.
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Aug 13, 2020
Complaint marked as Resolved 
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they r surly scamsters n shud be checked . they charge the amount without booking the ticket , specially in case o[censored]pcountry customers . surely for rs. 2000 no one will take legal action but if they cheat 20 persons they r making 40,000 without any trouble. why people r not checking before booking wiht them
Dear Sir,

I am Sunil Sharma from Bangalore and I booked following tickets on 22-10-07.

1. Bangalore to Delhi Dated 31-10-07 vide PNR- S2-HCQT8.

2. Delhi to Bangalore Dated 11-11-07 vide PNR- QQXF64.

TOTAL Paid Amount for the above 2- tickets- Rs 7626/- only.

I have not received any Confirmed Ticket Still and my flight is just day after tomarrow[protected]. I tried to contact ezeego but their is no response and also when I contacted JetLite then they told that I have to contact ezeego for my confirmation and they told that tickets are blocked but not yet confirmed .

This is very bad and hopefully I am preparing to go consumer court with the above issue to take both ezeego and jetlite so that they can understand the result to cheat the people and taking money from them without any confirmation and response to them.

I would like to hence request to both (ezeego and jetlite)to kinldy send me immeditely my confirmed ticket by [protected]@yahoo.com by the return mail to not make this as any big issue.

OR

Please revert back my paid money of Rs. 7626/- to my credit card.


I am tired now to try to reach ezeego on phone. This is cheating and a very big harrashment to normal citizen.

Waiting your mail.

Regards,

Sunil Sharma.

ATPL, 33/1, First Floor,
Lalbagh Road,
Bangalore-560027.

Mobile: [protected].
Dear Sir,

I have booked an air ticket in ezeego website on 15.10.2007. And due to some personal reasons i canceled it on 18.10.2007.

Ticket details are:
Booking reference no : EZR[protected]/A
Invoice No: I[protected]
Air service: Jetlite
ticket amount: Rs.3964

I have not received any communication from them. I keep on trying to get their customer care line. It is not responding. I was holding the line for more than an hour. But no human voice. Electronic voice was requesting to hold the line.
I tried to contact them and i send a mail to their Email id. But no response.

the same case is with my friends booking also.

His ticket details are:
Booking reference no : EZR[protected]/A
Invoice No: I[protected]
Air service: Indigo
ticket amount: Rs.3787

I don't know what to do? Please help
I've been cheated too, almost a month since I'd canceled and still no refund of INR 7728.00 !! So.... what do we do about it except writing online complaints ?!?!?!??!

-anand
We have spoken Mr. Phillip and informed him the cash back and the cancellation refund has been sent across to the card holders account.

Kind Regards,
Bina Mathew

ezeego — No Cash Back

Hi,

I booked a hotel with Ezeego for stay from 9th august to 12th august, 2008. I was supposed to get a cas back of Rs.5000 by 31st August. Its 16th November and i haven't got a single rupee as cash back. I made so many calls to them and sent e-mail but to no use. I guess they are just cheating people.

Thanks.
whener i call them.. they say that their system is down and that they will arrange for a call back... but no one eve calls back!!! some serious action should be taken against such a company!! Frauds!!

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