[Resolved]  Ezeego / Sbi Cards — Non payment of 25% cashback under SBI-Ezeego-Indian Airlines scheme

Despite my repeated reminders since October 2007, the cashback has not yet been paid to me.

I had purchased an Indian Airlines return air-ticket for Delhi-Chennai-Delhi sector on 28th September,2007 thru M/s EzeeGo.com for an amount of Rs. 31,410.00 paid thru my SBI Gold card.

At the time of booking I had confirmed from the booking executive that the purchase would be eligible for 25% cashback under the ongoing scheme of Ezeego-Indian Airlines-SBI Card. I was told that an amount of Rs. 7145.00 would be credited to my account within a period of seven days.

Now almost a month has passed since I booked the ticket and undertook the journey, but the cashback has not been credited till date to my account. I have complained several times thru the SBI Card helpline about the same and they have registered the complaint but without any result.

I do not see any reason for the delay. In the meantime, I have received the bill from SBI Card for the entire transaction amount of Rs. 31,410.00 which I have paid.

My details are as follows:

Name: Nazish Qureshi
SBI Card No. [protected]
Address: B-51, Gharonda Apartments, Shrestha Vihar, Delhi-110092
Contact No. [protected] /[protected]

Air ticket booking details:
Ezeego user ID: [protected]@ntpceoc.co.in
e-ticket no.[protected]
Ezeego reservation No. ZXTL70
Indian Airlines PNR: RBLXD4
Sector: Delhi-Chennai-Delhi
Date of booking: 28.09.2007
Date of journey:
02.10.2007 IC 801 Delhi-Chennai
04.10.2007 IC 539 Chennai-Delhi
Ezeego booking agent Ms. Yamini Dubey
Mode of ticket booking: Telephone

Ticket amount paid: Rs. 31410.00 (Base amount Rs. 28,580.00)


Regards,

Nazish Qureshi
Contact No. [protected] /[protected]