[Resolved]  Firstcry.com — Return shipment

Address:

Maharashtra

I want to purchase the dress fro my 1.5 years old daughter. So i visited firstcry.com. & looked for the various dress in the listing.Out of them four dress i decided to buy. but i was not sure of the size & fitting of this dress. so i called the customer care of firstcry.com. Thire customer care people are untraied & knows nothing of their product. When i called their customer care, i told the madam, the product Id & details of size. She know nothing of size. The details of size she was telling to me was unbelievable.I told her it is not possible to have such a large neck size dress for such a small child. She told me she will ask her seiners & call me back. She called me back after 10-15 minutes & again she was tell me something impossible. So i told her i will buy if there is issue i will send back. is ur shipping free. She said yes as shown in www.firstcry.com, if there is issue of size or anything else, you can simply wrap the dress in a polyer bag, send along with the product & drop it in nearest Bluedart office free of cost.

Thinking that the return is easy & free as Bluedart is near my Home, i purchased the product (order number : 267870MNB331E333). Out of four, two was over sized. so i wrapped it in the polymer bag, & went to blue dart office. The Bluedart people was not accepting the packet free.
I called the firstcry.com, & was astonished to hear from them that the free shipping is available to selected cities only !!!!!!!!!!
NOW I NEVER BUY ANYTHING FROM f FIRSTCRY & WARNED MY FRIENDS FROM BUYING ANYTHING FROM FIRSTCRY.COM
EABY.IN IS THE BEST, CUSTOMER FRIENDLY ONLINE SHOPPING SITE. WITH EBAY.IN ALSO THERE WAS ISSUE RELATED TO PRODUCT, BUT THEY SOLVED IT IN FAVOUR OF CUSTOMER & ALSO RETUREND MY SHIPPEMENT .