[Resolved]  Flying Machine — Insulted by shop manager when i went to change the color faded t - shirt

Address:

Bikaner, Rajasthan

I have bought two t-shirts dated 29/07/2010 detailed in bill's photo enclosing with this complaint.

On 18/11/2010, i went to the company outlet in my city to return the one of the t-shirt from those two because of it's color fade from the back side (enclosing the t- shirt's photo which is faded).

They agreed to take t- shirt and they put it in their drawer , giving me a receipt and said me that they will inform me on my contact no. in a week.

Upto here the matter was fine.

i was checking out the new winter collection, suddenly the manager came and said how it got fade when we have sold out 12 pieces and you are the only one to report this defect.Why we haven't those 11 customers back also.

then i said -" iska matlab ye hua ki agar wo 11 customer nahi aaye aur mein aa gaya toh mein galat hua??"

manager- mein ye nahi keh raha par wo 11 customer bhi to aane chahiye, wo kyon nahi aaye
aur company ne kya theka le rakha hai kya zindagi bhar ka,, 700 rs. mein kya theka le rakha hai zindagi bhar ka,mujhe kya pata ki aapne ise kaise wash kiya hai itna bada showroom khol kar baitha hun to kya har customer se yun maal waapas leta rahunga,ye summer ka collection hai aur aapko summer me lana chahiye tha

me- meine kaha ki uncle sirf 4 mahine hi to hue hai aur aap zindagi bhar ka naam bata rahe ho, aur kya mein ise 2 mahine baad laata to aap change nai karte

manager- bilkul vaapas nahi karte aur aap itni hushiyari dikha rahe ho to ye lo t- shirt aur ye bill aur aapki jahan se himmat ho wahan se change krwa lo (repeated 2 to 3 times in a shouting manner).



iske alaawa bhi unhone bohat si baatein kahi

i am deeply hurt by what they say, completely distraughted how they insulted me

i want justice.

unhone mujhe baar baar ye kaha tha ki -" jahan se himmat ho aap ye t-shirt change karwa kar bata do"

apni shop ka ghamand karte hue kaha ki - itna bada showroom yun hi lekar nhi bethe

mein abhi bohat insulted feel kar raha hun

i hope that u will try to understand my feelings and process the case to the company and to give a lesson to the manager of the flying machine bikaner outlet to not to insult the customers.