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Godrej Refrigerator — Not cooling
Cooling ProblemI have Godrej Refrigerator
There was cooling problem in my fridge. The first complaint which I made to Godrej Service Centre (Toll Free No. [protected])was in the month of May 2010. Since then I am struggling to resolve this problem. Following are the details of the work carried by the Godrej technicians so far.
1. In first visit of technicians from Godrej, they said that the gas Problme
2. In the second visit technicians said cooling problem observed on the next . This time Godrej Technicians told that the friger is leek .
but form that date to till date my problem is still .on this date they are saying that part is not on Stock It will come form Delhi,Faridabad of Mumbai.
but still there is not solution.
I talked Mr Nitin AM north He Said me that your frigde will reprair by the day of Saturday 29 May 2010.If it will not done then we provide you new Refrigerator.
I am struggling since last 20 Days to repair the fridge. If manufacturing company’s service centre can not rectify the problem than I don’t know who else will be able to rectify it.
RESPECTED SIR,i purchased refregertor on 20th august 2009, model no GDE19BI SL NO[protected]. after 1 month it got complaint not cooling . i informed the dealer maharani elecctricals sreekandapuram kannur dt kerala state so i was registerd and technicians came repaired but again it was complaint the same after one month again they send technicians. repaired but after 2 days again complained now. that time i requested to replace a new one. but they refused. this situation i lost my trust with your company. i could'nt use this refregerator even one month so kindly take an action to my needs.thanking you
yours faithfully
sunithapn(c/o p.k. shantha) plackal house eruvessy post kannur dt india ph. [protected],[protected]
yours faithfully
sunithapn(c/o p.k. shantha) plackal house eruvessy post kannur dt india ph. [protected],[protected]
Hi,
Our refrigerator is not cooling from the past 4days. When I put the switch on, a sound comes and the refrigerator does not cools. Please do the needfull
Regards
Manjush
Our refrigerator is not cooling from the past 4days. When I put the switch on, a sound comes and the refrigerator does not cools. Please do the needfull
Regards
Manjush
not cooling
Hi,
Our refrigerator is not cooling from the past 4days. When I put the switch on, and the refrigerator does not cools. Please do the needfull
Regards
AAnil Thakur
Hi,
Our refrigerator is not cooling from the past 4days. When I put the switch on, and the refrigerator does not cools. Please do the needfull
Regards
AAnil Thakur
Godrej/Refrigerator — NO COOLING
THE COMPLAINT OF NO COOLING WAS REGISTERED BY ME ON 16TH JUNE VIDE COMPLAINT NO 378363 & ATTENDED FINALLY ON 26TH JUNE & COULD NOT WORK LONG & AGAIN A COMLAINT WAS REGISTERED ON1ST JULY WHICH IS YET TO BE ATTENDED BY SOME ONE INSPITE OF SO MANY REMINDERS TO THE SERVICE CENTRE. I DONOT KNOW WHAT & HOW TO GET THE COMPLAINT ATTENDED. IF SOME ONE IS LISTENING, PL GET THIS FIXED ON PRIORITY. സര്
ഞാന് മൂന്നു വര്ഷം മുമ്പ് വാങ്ങിച്ച ഫ്രിഡ്ജ് ഇപ്പോള് തണുക്കുന്നില്ല വാങ്ങിച്ച കടയില് പരാതി കൊടുത്തപ്പോള് അവര് ഒരാളെ വിട്ടു പരിശോദിച്ചപ്പോള് കംബര്സര് പോയതാണെന്നും അത് കമ്പനി ചിലവില് മാറ്റി ത്തരാമെന്നും കൂട്ടത്തില് ഗ്യാസ് ഫില്ല് ചെയ്യാന് 2200 രണ്ടായിരത്തി ഇരുനൂറു രൂപ വേണമെന്നും ആവശ്യപ്പെടുന്നു ഗ്യാസ് ഫില്ലിംഗിന്നു ഇത്രയതികം ചാര്ജോ ?
LAILA MAHIN
FIRDOUS MANZIL
VILAKKODE, IRITTY
KANNUR DIST, KERALA
[protected]
ഞാന് മൂന്നു വര്ഷം മുമ്പ് വാങ്ങിച്ച ഫ്രിഡ്ജ് ഇപ്പോള് തണുക്കുന്നില്ല വാങ്ങിച്ച കടയില് പരാതി കൊടുത്തപ്പോള് അവര് ഒരാളെ വിട്ടു പരിശോദിച്ചപ്പോള് കംബര്സര് പോയതാണെന്നും അത് കമ്പനി ചിലവില് മാറ്റി ത്തരാമെന്നും കൂട്ടത്തില് ഗ്യാസ് ഫില്ല് ചെയ്യാന് 2200 രണ്ടായിരത്തി ഇരുനൂറു രൂപ വേണമെന്നും ആവശ്യപ്പെടുന്നു ഗ്യാസ് ഫില്ലിംഗിന്നു ഇത്രയതികം ചാര്ജോ ?
LAILA MAHIN
FIRDOUS MANZIL
VILAKKODE, IRITTY
KANNUR DIST, KERALA
[protected]
MY NAME IS MUTHU - I AM HAVING GODREJ REFRIGERATOR,
ADDRESS.NO.10 B BLOCK HOUSING BOARD COLONY, PUDUPET,
CHENNAI-600 002. MOBILE NO.[protected] AND [protected]
mail id - [protected]@gmail.com
PROBLEM WAS NOT COOLING. FOR THE PAST THREE DAYS.
Kinldy do the needful as soon as.
ADDRESS.NO.10 B BLOCK HOUSING BOARD COLONY, PUDUPET,
CHENNAI-600 002. MOBILE NO.[protected] AND [protected]
mail id - [protected]@gmail.com
PROBLEM WAS NOT COOLING. FOR THE PAST THREE DAYS.
Kinldy do the needful as soon as.
We had bought Godrej Frostfree 2 door refrigerator in Jan 2001. For 9 years we have luckily had no problems, except minor wear and tear replacements and found the Bangalore service centre prompt and precise in their services.
3 weeks back we shifted to Ahmedabad and since coming here we observed less cooling which we initially attributed to change in climatic conditions. But when food started spoiling, we lodged a complaint (no. 782189). Technician visited on 20th July 2010 and after due testing collected an advance payment of Rs. 1200/-.
We were advised this was for compressor testing. If compressor was found defective then replacement cost would be Rs. 3600/- (Rs. 1200/- to be adjusted and only balance to be paid). If compressor was ok then only gas filling would be required (optional), total cost of which is Rs. 1200 (already collected). If we didnt want even gas to be refilled, Rs. 1000/- would be refunded and only Rs. 200 retained as service charge.
On 23 July 2010, another technician visits and after testing compressor, advises us that it working FINE and only gas filling is required. So we go ahead with the gas refilling.
By evening we observe that cooling has drastically reduced and we call local service centre. They advise us to wait for 24 hours.
On 24th July 2010, we call them again and inform that cooling was even lesser than prior to refilling gas. They promise to send someone to check at earliest. noone comes on 24-25th july.
On 26th July 2010, we file a fresh complaint with toll free number (complaint no. 784293). The 1st technician comes and checks cooling and says there is problem with gas refilling. There is moisture in it, so it will be redone.
2nd technician comes back for gas refilling and when he open up the fridge again, he informs us that there is now problem with compressor (!!!), pumping is not happening.
We fail to understand why this was not diagnosed initially? His justification is that it was pumping OK when he tested on 23rd July. Also when we questioned him why colloing has reduced even more, his reply is that type of gas refilled is different than what was used earlier and this gives less cooling !!!!!
So is Godrej company ripping off people by using inferior quality of gas?
Also, now we are been pressurised into paying additional Rs. 3600/- (so our total cost is 1200+3600). If the technician had tested properly, it would have saved us not only rs. 1200 but also lot of agony of living without refrigerator in Ahmedabad heat.
Is there anyone who can address this issue?
3 weeks back we shifted to Ahmedabad and since coming here we observed less cooling which we initially attributed to change in climatic conditions. But when food started spoiling, we lodged a complaint (no. 782189). Technician visited on 20th July 2010 and after due testing collected an advance payment of Rs. 1200/-.
We were advised this was for compressor testing. If compressor was found defective then replacement cost would be Rs. 3600/- (Rs. 1200/- to be adjusted and only balance to be paid). If compressor was ok then only gas filling would be required (optional), total cost of which is Rs. 1200 (already collected). If we didnt want even gas to be refilled, Rs. 1000/- would be refunded and only Rs. 200 retained as service charge.
On 23 July 2010, another technician visits and after testing compressor, advises us that it working FINE and only gas filling is required. So we go ahead with the gas refilling.
By evening we observe that cooling has drastically reduced and we call local service centre. They advise us to wait for 24 hours.
On 24th July 2010, we call them again and inform that cooling was even lesser than prior to refilling gas. They promise to send someone to check at earliest. noone comes on 24-25th july.
On 26th July 2010, we file a fresh complaint with toll free number (complaint no. 784293). The 1st technician comes and checks cooling and says there is problem with gas refilling. There is moisture in it, so it will be redone.
2nd technician comes back for gas refilling and when he open up the fridge again, he informs us that there is now problem with compressor (!!!), pumping is not happening.
We fail to understand why this was not diagnosed initially? His justification is that it was pumping OK when he tested on 23rd July. Also when we questioned him why colloing has reduced even more, his reply is that type of gas refilled is different than what was used earlier and this gives less cooling !!!!!
So is Godrej company ripping off people by using inferior quality of gas?
Also, now we are been pressurised into paying additional Rs. 3600/- (so our total cost is 1200+3600). If the technician had tested properly, it would have saved us not only rs. 1200 but also lot of agony of living without refrigerator in Ahmedabad heat.
Is there anyone who can address this issue?
its all the problem of compressor same problem with me i purchase on 03/06/2010 and problem start, i also replace fridge but that also create problem after one month now i told to company that i want refund of my money... u also do this
its all the problem of compressor same problem with me i purchase on 03/06/2010 and problem start, i also replace fridge but that also create problem after one month now i told to company that i want refund of my money... u also do this
Godrej — Non cooling of Refrigerator
We purchased a 165 litres Refrigerator from the local dealer eight months back. The cooling is completely failed. We have lodged so many complaints but no result.Godrej Refrigerator — Not Cooling
We have facing 03 times same complaint about our refridgerator was not cooling in 05Month period and again facing same complaint about our fridge.Kindly take necessary action please.
Thanks with regards
Ramesh Kashyap
godrej & boyce , refrigerator — not received the assured gift as yet with the purchase of godrej refrigerator
I YAFRA JAMAL, purchased a godrej refrigerator, BILL NO. - 1315052 from GODREJ BHAWAN, MATH URA ROAD, OKHLA, NEW DELHI- 110065 dated 30-08-10. They told us that on the purchase of any refrigerator,a grinder juicer will be given as a gift.We have received the delivery of refrigerator,But till now we have not received any assured gift. So please kindly take a quick action regarding this matter. . Not Cooling
We have 180 litre Godrej Refrigerator ony 6 yrs old, Now from last 3-4 months not giving good cooling effect, even after whole night ice formation is not possible
We have 180 litre Godrej Refrigerator ony 6 yrs old, Now from last 3-4 months not giving good cooling effect, even after whole night ice formation is not possible
my name is vinay annadate. i am having godrej refrigerator. address no 391/2143 shreeya enterprises, near y.c.m.hospital.back side of sai mandir.sant tukaramnagar.pimpri.(pune).18. mobile no [protected] / [protected] / [protected]
Sargam Electronics
A-1, Kanti Nagar Extension
Main Road, New Delhi.-92
Sir,
Sub: Replacement of defective Godrej Refrigerator.
Ref: - Invoice No. S/KN-1348 Dated[protected].
Reference above undersigned wishes to draw your kind attention towards following facts for your kind favour.
• That the above refrigerator GDPV5193T shell wine red was purchased by undersigned on 21/11/2010 towards dowry article to be gifted to my daughter on her marriage date 29/11/2010.
• That a no. of other articles were also purchased vide Inv. S/KN-1347 dated 21/11/2010 VIZ. Samsung LCD LA-32C350DI, Samsung Washing Machine WT-9205, Samsung WRAC AW181QAE & Timex Men’s Watch for the purpose.
• The performance of all other article was found satisfactory except the above Refrigerator which is not functioning at all since very first day it was put into service.
• Since it was a dowry article it defaced the image of my daughter at her in laws in the very first instance. It is presumed by them as if some old, junk & used article was conferred upper them by us.
• Godrej Technician visited my daughter’s residence 89 Sunder Puri, Main Market, Ghaziabad, Near Railway Station twice till date & ultimately declared that compressor was faulty & it required immediately replacement.
• I have lost my faith & interest in Godrej Permanently as the company has no effective quality control on its equipments & articles displayed in its show room.
• As such it is requested that either this refrigerator be replaced with immediate effect or else the money spent by me on this defective article be returned back to me lest, I shall be bound to seek help from Consumer Disputes Redressal forum for bestowing me justice.
Yours Truly
Date :- 05/2/11
(YasPal Singh)
H.71-72, Block C-1, Welcome Seepalmpur III, Delhi-110053
C/- 1. Godrej & Boyce Manufacturing Company Limited.
Pirojshanagar, Vikhroli, Mumbai – 400 079.
2. Godrej Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi. Godrei Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi ...
A-1, Kanti Nagar Extension
Main Road, New Delhi.-92
Sir,
Sub: Replacement of defective Godrej Refrigerator.
Ref: - Invoice No. S/KN-1348 Dated[protected].
Reference above undersigned wishes to draw your kind attention towards following facts for your kind favour.
• That the above refrigerator GDPV5193T shell wine red was purchased by undersigned on 21/11/2010 towards dowry article to be gifted to my daughter on her marriage date 29/11/2010.
• That a no. of other articles were also purchased vide Inv. S/KN-1347 dated 21/11/2010 VIZ. Samsung LCD LA-32C350DI, Samsung Washing Machine WT-9205, Samsung WRAC AW181QAE & Timex Men’s Watch for the purpose.
• The performance of all other article was found satisfactory except the above Refrigerator which is not functioning at all since very first day it was put into service.
• Since it was a dowry article it defaced the image of my daughter at her in laws in the very first instance. It is presumed by them as if some old, junk & used article was conferred upper them by us.
• Godrej Technician visited my daughter’s residence 89 Sunder Puri, Main Market, Ghaziabad, Near Railway Station twice till date & ultimately declared that compressor was faulty & it required immediately replacement.
• I have lost my faith & interest in Godrej Permanently as the company has no effective quality control on its equipments & articles displayed in its show room.
• As such it is requested that either this refrigerator be replaced with immediate effect or else the money spent by me on this defective article be returned back to me lest, I shall be bound to seek help from Consumer Disputes Redressal forum for bestowing me justice.
Yours Truly
Date :- 05/2/11
(YasPal Singh)
H.71-72, Block C-1, Welcome Seepalmpur III, Delhi-110053
C/- 1. Godrej & Boyce Manufacturing Company Limited.
Pirojshanagar, Vikhroli, Mumbai – 400 079.
2. Godrej Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi. Godrei Bhavan, 2nd Floor, Shershah Suri Marg, Okhla, New Delhi ...
I am Vinod Sharma from Jaipur bought a Refrigerator from Godrej on dated 30.09.2011.Model No.GDE26B1 CUSTOMER NO.30089J.From the delivery time it works for 2 hrs then the cooling stop.I call to sales manager & sales boy many time .they only said that engineer is coming .I also submitted the complain in customer care center of Godrej Tel.[protected] call no.[protected] .The reply only came that will send the engineer but last 6 days no body came .Now the sales person ignoring my call also.
Godrej Refrigerator — It is not coming cooling
Refrigerator power is coming but not coming cooling, please rectifier the problemThis is Raghava
Mob: [protected]
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Godrej Refrigerator — Not Cooling
Sir.We purchased Godrej Refrigirator on 29 July 2009. It is not working properly. Cooling performance is almost nil. Pl see. Thaks.