[Resolved]  Havells India Limited — Complaint Registration is very easy

Dear Havells,

The complaint lodged on 13th October 2016, FJ 134535, was visited by engineer Mr. Gaurav on 14th October Friday and diagnosed as tank leakage of storage water heater and were told that they would replace the tank in 2-3 days, since then no response, called you hotline on 17, 19, 20, 22 October and there is no action or response from service department, need you to look urgently into this matter.

Regards,

Punit Vohra

[protected]

Sir,
I have purchased hevells electrical switches, about 20 hevells sockets are not working.

Yashpal
Vill barog, po gunah kalan
Teh nalagarh
Distt solan
Hp
174102

MB [protected]

धन्यवाद देना चाहूंगा ।
कि आपने हमारी email complaint पर तुरंत action लिया । और आपकी बेहतरीन सर्विस प्रोवाइड करवाई ।
आपके customer care पर 3 times complaint की थी, पर कोई solution नही निकला था ।
इसीलिए मुझे email करना पड़ा ।
और आपने मेरी email complaint को solve किया ।
पुनः धन्यवाद ।
में havells company का customer हमेशा बना रहूंगा ।

I had purchased all the Electrical fittings like lights, fans, geysers etc. for my flat in Noida. Unfortunately, many of the lights have failed. These were denied as even at the shop of IK Sons, Lajpat Nagar replacement as after sales service is outsourced, but were attended after a lot of follow-up through Customer Care. These too were never attend in a single visit. One person came just for checking and then a different person who has no clue about the complaint, came to attend. In this process several weeks were lost.
Now the same thing is repeating for Geysers. In one of them, there is hammering sound. Though it is obvious that element is defective and needs replacement but even after 2 months’ decision has not been taken. We continue to suffer due to cold response from Customer Care of Havells at Noida.
CHAMAN GUPTA
Sector 78, Noida
[protected]

Dear sir,
I have buy a havells table fan in May 2017. The fan stopped working on July .we placed complain on 21st July but after many reminder no one came to resolved the issue and the worse thing is that they update status that the mobile is switched off but the fact is they donot contact the mentioned mob no or the alternet no.

My call no - GG213858, GG273770, GH033719
Will you please tell us when the problems will b solved

Hallo sir, we are expecting your prompt action regarding my complaint
My call no GG213858, GG273770, GH033719

I had purchased a storage electric water heater model Monza EC 15 from m/s swar sangam enterprises, camp road, bijuri, dist-Anuppur(MP) on 20/12/2016.The serial no. of the product is-H16MZ[protected].Now the product is in it's warranty period.It's problem is that power supply automatically becomes disconnected after sometime.After complaining two times in between 19/7/17 to26/7/17 at the retailer it was attended on 28/7/17 by the service engineer on 27/7/17.The service engineer told that it's thermocot has problem and I will replace it by 1/8/17.But till date it has not been repaired.I have contacted the service engineer over phone but he is rollingdown the dates.Now, the question is how and when my storage electric water heater will be repaired.
Due to the above, why should not i got an extended warrenty cover period?
B.C.Patel, Q/R -C/22 kapildhara
colony, bijuri, anuppur, mp
email-patelbc.[protected]@gmail.com
date-10/08/17
kapildhara

Dear sir,
I have purchage a table fan in May 2017, a irretating noice occurs.

Kindly revolve my issue

Utter waste product and lousy after sales service, my personal experience with electric kittle it stopped working within 1 month, Iam following with their customer care and head office staff from last 1+ month, but no resolution.
Frustrating thing is they have staff which introduce themselves from head office and they keep giving false commitments without any resolutions. May be frustrating techniques so that 1 day customer stops complaining .

Strongly suggest to avoid this product, there are much better quality products in market with competitive rates and very professional after sales service.

Sir
I have purchased Seven Havelles ceiling fan on[protected]
Suddenly one of them has become out of order and not moving. I do not know what
has happened.
I have also complain 2 times from the number [protected] but there is no response from your side
Please do something...
otherwise i will file the complaint against you in consumer forum

Contact Details:-
Name- Raj kumar/ Shashi kumar
Village- malhipur
(Near mungerghat)
P.S- sahebpur kamal
P.O- shaligrami
Dist- Begusarai
Pin- 821217
Bihar
Contact No- [protected]/ [protected]/ [protected]

Please come and do the service because havells starter circuit has some problem
You have to fix
We already registered a complaint regarding this
The complaint was register 1 st week of December they still didn't came to fix the problems pls
The warranty is still going on

Please come and do the service because havells starter circuit has some problem
You have to fix
We already registered a complaint regarding this
The complaint was register 1 st week of December they still didn't came to fix the problems pls
The warranty is still going on

Havells geyser not proper working since installing
[protected] it is my mobile number

My geyser not working
[protected]

Nearly bye pass
Narasannapeta
District Srikakulam
AP 532432
[protected]
I have two geyser both are same condition

Dear sir
My compaint no. HL261559
21 dec. 18 ko registered karaya but abhi tak kuch nahi ho saka your srvice is very baadb

Maine havells ka gysur liya but wo bekar tha maine kai baar complaint kiya but kuch nahi ho pa raha hai please mujhe suggestion denge ki kya kerna chahiye
My complaint no.HL 261559