[Resolved] HDFC Bank — Regarding the Threatning Calls | |
Dear Sir, I am a Credit Card holder of HDFC Bank, from side there is some delay in dues from last month, instead of that I had made a call to customer care and told him I will try to pay dues in this month but in any case I am not able to pay in this month then I will pay more than 50% amount of payment of my card before 10 April, but after that I am getting the call from HDFC Bank Branch Rajouri Garden, New Delhi. The name of lady which she is telling me is Namrata calling me again and again after clearing the all matter in front of her, the Phone numbers which she is using are[protected], 45698800, 45036600. When I had told her I will clear my dues before that such date, and you can check the updates of your customer care, but she is not ready to do this and she denying everything and starts again arguments with me. Even I had wrote a mail to HDFC Bank customer care also regarding this matter. Plaese help me if you can, I am not a fraud customer of my bank, but there is some problem thats by its happened with me. I will pay all the payment and finish this account with in two months. Thanks and Regards, Rajneesh Kumar [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
I owe a Credit Card of HDFC Bank since 2006, there are some delays in payments becoz i am also not getting my payments but i want to repay the amount. I talked to the customer care and asked them to stop my card and take the whole amount in instalments but they said it is not possible. i am still paying them but for the last 2 months the situation has become more worse and i am getting out of money. now these people are harrassing my parents to pay which is not possible. I am getting the call from HDFC Bank Branch Rajouri Garden, New Delhi. The name of person is Radhey and he is calling and my parents again and again and harrasing using abusing language. The Phone numbers which he is using are[protected], 66219061, 66219001, 43145300. Now i have asked for Settlement but they are refusing. I am frustrated of this type of customer care and banking so i am interested in to stop the card and settlement. I have already complained in the Customer care for the same but the person Radhey is still using foul language.
What to do??????????????????
What to do??????????????????
SHOCKED WITH THE STAFF OF HDFC BANK.
I have been using services of HDFC since past 7years, got all my
accounts rated as premium accounts.
was very happy, and used to recommend it to others too.
Loans, Creditcards all were from HDFC.
Its just recently (beginning of 2011), due to some unavoidable
circumstances (everyone once faces in life) creditcard payments
started getting delayed... and I started getting calls from the
collection agency, and to my surprise, it appears that all the
saddists of the world are working there.
Such abusive language, not ready to listen and non cooperative staff.
They got talent to really put people to stress, using unofficial
language, threats, and beyond imagination...
I get around 100-150 calls a day from the below mentioned numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
appears to me Rajouri Garden Branch, New Delhi.
Female called, Rakhi has been misbehaving beyond imagination.
I tried attaching the video of call history, and her recorded voice
but heavy files.
I ve been asking her to make me talk to her senior, she abuses, and
says... "jis marzi se baat karlo, paise toh main nikalwakar hi
rahungi"
"agar paise nahi hai dene ke liye, toh apni property baech do, bheek maanglo"
etc etc etc
Sir, if my intentions were wrong and of not giving my dues, I wouldnt
have wasted money giving minimum payment since past few months...
I would like you to look into this matter very very seriously, and
want apologizes from Rakhi.
Now I have told her, let the issue aggravate, am not making a single
payment now... Sir, everyone, including you comes from a culture and
family where this kind of misbehavior is not atall
acceptable.
She also, got hold of my mothers number, and called her and started
abusing... this also leads to disclosure of the personal information
of the customer to third party. (punishable offence).
Not listening, and calling again and again ... leading to
Harrasment... Punishable offence.
Invading personal space of an individual ... Punishable offence.
Giving threats ... Punishable offence..
I know, there is some fault from my side too, of not clearing dues on
time, but Sir, its only past few months, that doesnt mean, am a
defaulter and has wrong intentions(as blamed by your staff).
Sir, I would want to take this matter to higher authorities and take
serious action against Rakhi.
One more day of calls, I ll have to publish the videos, recording to
media and Police.
Also, not only this what she does is, Makes stories to her team about
me, and filling in false updates.
keeps calling on my phone, and when I pick up, she shouts and doesnt
listen, so I just keep the phone aside(connected on call) and so does
she, phone is kept idle like this for 30 - 60minutes.
If you check the call log of above mentioned numbers, you ll see for yourself.
Again, My request for serious action.
Siddharth Gupta
[protected]
[protected]@gmail.com
CC: Shri M Rajeshwara Rao
C/o Reserve Bank of India,
Sansad Marg,
New Delhi - 110001
[protected]@rbi.org.in
I have been using services of HDFC since past 7years, got all my
accounts rated as premium accounts.
was very happy, and used to recommend it to others too.
Loans, Creditcards all were from HDFC.
Its just recently (beginning of 2011), due to some unavoidable
circumstances (everyone once faces in life) creditcard payments
started getting delayed... and I started getting calls from the
collection agency, and to my surprise, it appears that all the
saddists of the world are working there.
Such abusive language, not ready to listen and non cooperative staff.
They got talent to really put people to stress, using unofficial
language, threats, and beyond imagination...
I get around 100-150 calls a day from the below mentioned numbers
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
appears to me Rajouri Garden Branch, New Delhi.
Female called, Rakhi has been misbehaving beyond imagination.
I tried attaching the video of call history, and her recorded voice
but heavy files.
I ve been asking her to make me talk to her senior, she abuses, and
says... "jis marzi se baat karlo, paise toh main nikalwakar hi
rahungi"
"agar paise nahi hai dene ke liye, toh apni property baech do, bheek maanglo"
etc etc etc
Sir, if my intentions were wrong and of not giving my dues, I wouldnt
have wasted money giving minimum payment since past few months...
I would like you to look into this matter very very seriously, and
want apologizes from Rakhi.
Now I have told her, let the issue aggravate, am not making a single
payment now... Sir, everyone, including you comes from a culture and
family where this kind of misbehavior is not atall
acceptable.
She also, got hold of my mothers number, and called her and started
abusing... this also leads to disclosure of the personal information
of the customer to third party. (punishable offence).
Not listening, and calling again and again ... leading to
Harrasment... Punishable offence.
Invading personal space of an individual ... Punishable offence.
Giving threats ... Punishable offence..
I know, there is some fault from my side too, of not clearing dues on
time, but Sir, its only past few months, that doesnt mean, am a
defaulter and has wrong intentions(as blamed by your staff).
Sir, I would want to take this matter to higher authorities and take
serious action against Rakhi.
One more day of calls, I ll have to publish the videos, recording to
media and Police.
Also, not only this what she does is, Makes stories to her team about
me, and filling in false updates.
keeps calling on my phone, and when I pick up, she shouts and doesnt
listen, so I just keep the phone aside(connected on call) and so does
she, phone is kept idle like this for 30 - 60minutes.
If you check the call log of above mentioned numbers, you ll see for yourself.
Again, My request for serious action.
Siddharth Gupta
[protected]
[protected]@gmail.com
CC: Shri M Rajeshwara Rao
C/o Reserve Bank of India,
Sansad Marg,
New Delhi - 110001
[protected]@rbi.org.in
HDFC is the worst Bank if the amount is overdue. They even go to the extent o[censored]sing foul language and instigate you to say bad words. How long would you listen to their bakwaas? At one time you will be forced to reply in their language. Then they record it. The best way to handle this - i have learnt from experience - is to change your number and then go directly to the credit card cell or write to them - directly or thru your lawyer. i am getting threatening calls at all hours. even at night after 11.30 pm. Useless bank and staff. Payment issues can arise with anyone at any point.
My advise .. don't use credit cards at all. This the only way all Banks will learn to behave.
My advise .. don't use credit cards at all. This the only way all Banks will learn to behave.
Hello,
I recently took a new number from vodafone which was previously used by someone called Anoop Das.
Now I am getting calls from someone whose name I didnt bother to ask because he is very disrespectful in the manner which he talks. And please employ people who know how to talk.
Ill enlist some numbers i get calls from...
I trust you will look into this matter and get this resolved.
[protected]
[protected]
[protected]
[protected]
I recently took a new number from vodafone which was previously used by someone called Anoop Das.
Now I am getting calls from someone whose name I didnt bother to ask because he is very disrespectful in the manner which he talks. And please employ people who know how to talk.
Ill enlist some numbers i get calls from...
I trust you will look into this matter and get this resolved.
[protected]
[protected]
[protected]
[protected]
i am using HDFC card and this month couldnt pay because of health issues.i am also receiving calls girl name is malti and her behaviors is so bad.
The no is
[protected]
[protected]
[protected]
[protected]
[protected]
i have revived more than 100 calls from the morning . The girl is so bad using bad abuses language like payment nai karna tha to card ku liya.bank main jake cash deposit karo online kyun payment karoge usmain to 3 din lag jayenge. even the head of the team is same .i have never expected a behaviour from the bank like HDFC . i dont know it is collection department or bank .but whoever appointed them should think about reputation of the bank. they dont have manners to talk to customers.
really very depressing.
from Vandana
[protected]@gmail.com
The no is
[protected]
[protected]
[protected]
[protected]
[protected]
i have revived more than 100 calls from the morning . The girl is so bad using bad abuses language like payment nai karna tha to card ku liya.bank main jake cash deposit karo online kyun payment karoge usmain to 3 din lag jayenge. even the head of the team is same .i have never expected a behaviour from the bank like HDFC . i dont know it is collection department or bank .but whoever appointed them should think about reputation of the bank. they dont have manners to talk to customers.
really very depressing.
from Vandana
[protected]@gmail.com
I have been using HDFC card I was regularly paying the dues every month but for few months I am jobless and not be able to pay this month. I am receiving regular calls from HDFC for the payment. But I am helpless I am not been able to pay now they are started threatening me. I have a threatening call form 66219091, 43145200.
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HDFC BANKS — FORCED VOICE & USING ABUSE
AFTER BELOW COMPLAINT, BOTH BALRAM & HARDEEP USINIG FORCED VOICE & REFUSE FROM COMMITMENT FROM[protected], 43145200Sir.,
I have saving account and credit card account in HDFC bank , due to overdue in credit card payment and adjust some amount with saving account, but after adjustment of rs3300 , my saving account still barred for withdrawal and executor (balram--[protected], new delhi ) of hdfc is not responding & not picking any call from my side or mail also after this activitity.
Pls Help me out
Regards
Devinder Singh
[protected]