[Resolved]  HDFC Bank — Did not receive the Debit Card Pin

Hi All,
This is another note on HDFC bank issues. I was upgrated and issued a GOLD Debit Card from HDFC showing me certain benefits that i would earn. Good part is I did not receive the debit Card pin for the past 1.5 month. The Original pin gets posted through the ordinary post and you know how the postal service works. Later point i went to my Home town(vijayawada) branch and raised a Duplicate request for the debit card pin. The branch tells me that on high priority basis the pin would be delivered in 3-4 working days. After 4-5 working days i visiting the branch and they say we need to look at the status. Since i had to return back to bangalore I said please courier me the Duplicate pin. later when talking to the phone banker, he tells me that there is not request placed against my account for a duplicate pin. Later i went ahead and requested the phone banker to raise a request for duplicate pin. till not it is fine thinking the issue is resolved. after 7 days i call back the phone banker and he tells me that the debit pin was send to Panckula, sector 8 branch , delhi whereas my account is with the Bangalore. now the guys are finding out where the pin got dispatched to for the past 2 days.
Bottom line i am without a Debit card and cannot access the ATM and withdraw money from ATM for the past 1 month and on top of it I am also exhausted my cheque leaves.
Even the Cheque book request was raised 1oth of jan and till date is has not reached me.

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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  16 CommentsShareTweet


I have an Acount in HDFC bank having account no.[protected], I applied for new ATM card in lucknow hazratganz branch on dated 04.01.08 ( As my earlier ATM card damaged). But I got my ATM card after 20 days i.e appx 24.01.08 after regualr follow up with Cus. care no. 4003333,

But I didnt get PIN no. of the ATM card till yet !! Tthe service of HDFC Bank can be so poor , I didnt expect this one.

I am suffering alot without PIN No. Now i decided to withdraw my salaried account from HDFC bank ,

Pls do the needful !!

Kapil Bindal
even i din get the pin number...iam suffering a lot to get my salary debiting through cheques...its poor at times...but we should co-operate with them...
my atm card was damaged can u please issue new card
hai my mobile no was changed, for mobille alerts perposs i called customercare but no body is updated
kindly up date my mobile no [protected]


Debit card — to know duplicate pin

dear sir,
i forgot my debit card pin no. plz tell me is there any procedure to know duplicate pin .

HDFC Bank — Debit PIN Not Delivered for the last 1.5 month

Dear Sir,

I would like log a complaint against the HDFC BANK about there operations, recently i have requested for update of my old blue debit card to gold debit card, during the june month, but it now i'm unable to get debit pin number where i requested in Kharghar Brach for the same to get my debit number in July 11th, where as have taken a fresh request on 11th june at kahrghar branch but of no repsonse from the kharghar branch amount for PIN request was debited from account, but till now iam not to get the debit pin.

Again, on 10 aug i have given seperate request on phone banking for generation of PIN number to deliver it at my residential address, but they send it at my home branch.

Iam fustrated with the poor services of the HDFC bank.

Please do help me.

Ravi Venkat
I have opened a new account on the 20th of sept along with my daughters name included in lalpur branch in ranchi jharkhand and was promised that by the end of the week the new account no.will be given by the so called responsible and a reputed bank but to my surprise i found out that my daughter's name did not match with the pan card name and very casually was told by the manager to write an application by my daughter as if it was her fault of the mismatch of the pan card name and the site of the branch concerned.I also have my salary account in the concerned branch with the account no.[protected] but till today i have been promised with the new account but still no hope.It is quite surprising that a bank which puts a tag on itself as one of the most reputed bank with a caption ''WE UNDERSTAND YOUR WORLD''which is laughable because customers are fooled to believe in a system mismanaged by officers who themselves do not know to define the rules to the customers and we are the worst sufferers.I would be obliged if the matter is considered for immediate action.

HDFC Bank — not getting pin

I have received my credite card at the same day i have given request for pin. Already 15 days over.But still i didnt got any msg from the bank
sir/ madam,

i am not able to open atm screen with my debit card since, i forget pin number. how to get pin for my debit card?
Dear sir please give me a my debit card issue a pin number card no-[protected]

HDFC Bank — till i am not getting my atm pin

i am debasis pati. staying in cuttack, buxibuzar,kvk road.this is my present actually what i gave to my address to the bank is my permanent address..but in this address no one is living.
so i request to u to resend my atm pin..
my no. [protected]

i have appliled for platinum debit card, so i got the debit card but still i didnt received the pin no..
when i enquire to the customer care people about the status they are saying that pin no as been issued.
but i didnt received the pin, since this problem was running with 2 months.. so i am not able to use my a/c properly so please kindly give me a solution.

sai kiran
I Mr. Vipin Singh have not received my Customer ID. and statement passward.

So kindly provid me my customer Id.

My SB A/C. No. [protected]
Malad (W)
I have received my e- statement but I am unable to open this statement b'caz I have not passward.

kindly provided me login Id also for net banking.

Due to this problem I am unable to transaction in my account.

Kindly reply me soon,

With regards,

Vipin Singh


i have appliled for platinum debit card, so i got the debit card but still i didnt received the pin no..
when i enquire to the customer care people about the status they are saying that pin no as been issued.
but i didnt received the pin, since this problem was running with 1 month.. so i am not able to use my a/c properly so please kindly give me a a/c no is[protected]
Hello All,

I am getting the same issue as discribed above. Waiting for the PIN since 90 Days.


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