[Resolved] HDFC Bank — Did not receive the Debit Card Pin
This is another note on HDFC bank issues. I was upgrated and issued a GOLD Debit Card from HDFC showing me certain benefits that i would earn. Good part is I did not receive the debit Card pin for the past 1.5 month. The Original pin gets posted through the ordinary post and you know how the postal service works. Later point i went to my Home town(vijayawada) branch and raised a Duplicate request for the debit card pin. The branch tells me that on high priority basis the pin would be delivered in 3-4 working days. After 4-5 working days i visiting the branch and they say we need to look at the status. Since i had to return back to bangalore I said please courier me the Duplicate pin. later when talking to the phone banker, he tells me that there is not request placed against my account for a duplicate pin. Later i went ahead and requested the phone banker to raise a request for duplicate pin. till not it is fine thinking the issue is resolved. after 7 days i call back the phone banker and he tells me that the debit pin was send to Panckula, sector 8 branch , delhi whereas my account is with the Bangalore. now the guys are finding out where the pin got dispatched to for the past 2 days.
Bottom line i am without a Debit card and cannot access the ATM and withdraw money from ATM for the past 1 month and on top of it I am also exhausted my cheque leaves.
Even the Cheque book request was raised 1oth of jan and till date is has not reached me.
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Aug 13, 2020Complaint marked as Resolved