HDFC Bank Complaints & Reviews

To
Respected
I am regular customer of HDFC Credit card, on 29 09 08 i was book SONY Digital (Order Number[protected] camera with free pearl set. as per the commitment of company i have to received the product within 14 days but not received yet. when i was call on toll free number so many times they are saying, they relised the product on 20th october and courier number is [protected] in RMS Courier Pvt. Ltd. when i cross check with the courier company they r saying we dont have any entry of this number. when i trying to contact with call center again then they are again giveing some of falls commitment with bad language. really this is not good to deal with the customer. i have a faith on HDFC that's i deal with company. and i book camera for diwali vacation. this is something really bad which i never expect from HDFC bank creadit card division. IF YOU ARE THINKING I AM LYING THEN PLEASE FIRST CHECK ALL CALL DETAIL DELIVERY ORDER NUMBER AND DATE AND THEN BELIEVE ON ME.
If i will not get my camera Tomorrow then plz cancel my order n i will not pay a single rupee.

Hopefully you will consider my request.
waiting for replly as early as possible...

(sorry if i am hurting you)
Thanks and Regards
DEEPAK BHURE
[protected]

when the bank executive give the information about my city card then he told me more than 5000 of purchase automatic converted into emi benifit . but this is not happning.And i also request for the e-mail statement. which was not getting as yet.

Dear Sir,

While applying credit card from your bank i had given my residential address but as i received call from courier servece person saying communication address is my office address.kindly change the comunication address to residential and send me card

Yes, I completely agree..I am also facing the same problem from the last four month.My case is the same as this one. I have applied for the property from delhi and my property is at kolkata...and I am getting the harrasment from HDFC..by calling them again and again...I am surprized that a Private bank is behaving like this way...It is the concept of everyone that PSU bank takes more time to provide the disburshment but the condition of the private bank like HDFC Ltd. is more horrible...

my skill is to handallong pople

maximum use of resoures

vfgdfgsdfg

I had applied for HDFC home lone about 2 month back, file no[protected], the loan was processed very fast as HDFC bank need to take the money given by me as part of processing feers 9967.00 but it became a night mare for me, when i thought of disbursement of the loans, i hade submitted the papers and till then i had been following up with them, as the allmost 2 month to send the papers for verification of the, and now every day i have been following up with the banks people of the two as i and the mr ajay dube from mumbaii and me most of the time they dont pick up the phone even if they pick up the phone by mistake at times the say the work is still in progress...

I visited Sec-18, Noida branch on 02-Mar-11 for getting ROI reduced from 11.0% to 9.75% as well as getting term reduced to 15 yrs (180 months). After much follow up, term change was done after telephonic conversation on 14-Apr-11 and letter for same was dispatched as well. As a result of this delay, I am paying additional 45/- per month in EMI. Bank official claim that I did not give any request for term change and it was only for ROI adjustment. Attached is the proof that I gave request for both above said items in March itself.

HDFC Bank Credit Cards — Harassment and Mental Torture

Mr Parag Rao

Executive Vice President

(credit cards and product portfolio)

HDFC Bank Ltd.





Sub:I would like to highlight the Professional way for the Collection Method by HDFC BANK





Thanks for the reply by one of your Assistant Vice President(Debt Management - Credit Cards).

However, I am not satisfied at all with your reply...



This shows that HDFC Bank has no value for the time, respect, and money of your customer.



In the reply, I did not find any serious concern for the mental torture and the harassments caused to my family by your HDFC BANK.



I would like to highlight the Professional way for the Collection Method by HDFC BANK :



Specific to my repeated explanation regarding the payment follow-up calls and the professional method by HDFC, I hereby notify that

your Bank's representative had initiated intimidating phone-calls to my family in my absence by making unprofessional way of a routine payment follow-up call.



They used to pretend themselves some time senior police officer or some time a senior lawyer from Patiala Court .



They unleashed repeated threatening to my wife as well as my entire family that they were coming to seal off my home in any moment of time.

They were repeatedly scaring my family by saying that “ Right now, we are at Jamia Police Station so get the entire belonging out of home

within an hour and we are coming with a police to seal off the house”.



They called my home from the phone numbers (mentioned below).



Of course, this was one of the outstanding professional drives of HDFC to facilitate my payment towards the card outstanding.

Obviously, the same had been done in your usual course of business and was not intended to inconvenience me in any way!! (as per your views).



Beyond the limit, my family was time and again mentally tortured and harassed which might have led to come across any kind o[censored]ntoward serious consequences.



When I had brought this to the notice of HDFC, I received the reply “ We sincerely regret any inconvenience this may have caused you.”



This entire episode looked like they were dealing with a defaulter customer.



Although, I had reiterated that when I had received the reply to the letter on May 27, 2004 from {Rupande Thanawal(Customer Service Officer- HDFC)}saying that except

the amount of RS= 15396.00 the credit had already been processed. An investigation is on for RS= 15396.00.. I had sent a request after getting the reply of June 11, 2004 by the same Bank representative.



I had received the reply dated 19 Oct 2004 in the end of the October 2004 by Anand C (Customer Service Officer- HDFC ).I was advised to make the payment for the outstanding .Then again, I sent a letter to HDFC requesting to reconsider my claim and make a thorough investigation for the transaction RS= 15396.00 (Tayland Turizm).


I had received a phone Call around third week of November 2004 in reply of my letter, by Mr Sumit introducing me as Manager for Credit Card division – and he had given me

the address which was :C 2324 Janakpuri Cinema complex, Pamkhan Road Behind Petroleum Pump, Janakpuri, New Delhi



During the discussion over the phone Mr Sumit himself approved that my Credit Card Bill Payment history and the credit back ground was smooth and satisfactory .



He said that all kinds of bill were paid on time from my side except this Rs. 15396.00( Tayland Turizm) is pending . He showed his willingness to settle this dispute and move on.

He did express that he had some positive feeling about the entire situation. He advised me to visit to HDFC -Janakpuri Office and sit together with him so that he would settle this problem.

I had told him that I would be out of city .I would come back after two weeks in the first week of DEC 2004 then I would meet him.



From my side, I was already in constant touch with the Bank. The real authorized and decision making person had already given me assurance to have

this very issue settle down amicably.



So why was HDFC in such a hurry???



HDFC Bank rushed to my account (Saving Account :[protected] and withdrew my entire Savings (Fund TRF-DM-[protected])on 23/11/1004 without serving any prior notice to me.





Was I running away with HDFC money or was I really untraceable ?????



Amazing! Professional way of HDFC Bank???



Specifically during that time, when my wife was expecting my first baby. I do remember, I had gone to the doctor on 4th December 2004 for the further emergency check-up for my wife .



At that crucial time, I utmost needed huge money and naturally I looked towards HDFC ATM with full trust .I went to the HDFC ATM to withdraw my own money.



To my utter amazement and surprise, I found, my Saving Account balance[protected] was ZERO!!!



I was in state of panic and frustration over the missing money from my saving account . I am very sure that HDFC is not sensitive enough to realize the horrible situation that I was put into by HDFC BANK itself. The entire follow –up episode highlights the very inhumane dealings, as well as insensitivities of HDFC BANK towards its loyal Customer like me (with clean payment records and a big amount of investments through HDFC Bank).



And I felt like ...Cursed be the moment when I chose HDFC Bank for my financial needs.



This was the inner feelings and bitter experience towards HDFC Bank of from a customer like me. I will never and ever forget that experience in my entire life.



For that period of time, it was my utter priority to have my wife’s Medical-Checkup done immediately.



In response to this worst unprofessional behavior on part of HDFC Bank, the only reply, I receive is: “We sincerely regret any inconvenience this may have caused you.”



I could not figure out the impetuous and irrational action of HDFC Bank !!!



The Bank showed neither responsibility, nor any so called professional courtesy to at least inform the customer before withdrawing the customer’s money without any valid reason.



Whereas, In the third week of November 2004, I had received the phone call and the advice and willingness on part of the concerned person Mr Sumit ( Manager for Credit Card division) to get the issue settled. we had arrived to an agreement that we would be sitting together to come out with an amicable settlement in the first week of December 2004.


I had even received the letter dated 19 Oct 2004( in the end of October 2004). In response, I had sent a written letter requesting to review the investigation (first week of November).

In this intense flurry of activities, my money in the saving account[protected] was reduced to ZERO!!!

Is this the very professional way of trust building that HDFC promotes towards its customer in past, present and future ???



I would like to inform that my family lost peace of mind due to unprofessional ways of follow -up calls by HDFC Bank towards the outstanding payment.



HDFC Bank lost its professional commitments towards customer like me. The phone callers were persons like Mr G I Dogra and Sangeeta

from HDFC-Collection department ( bragging on their names resembling with the last name of either senior police officer or reputed lawyers ).



Whereas my name was looked upon by them to be from minority community with no power to manipulate and influence the situation.



This was the sole reason behind that boastful calls made by HDFC's Rep over the phone with threatening

like "" I am in Jamia Nagar police Station with the court order for House-to be sealed. So get out of house immediately with your belongings or deposit

the outstanding within 2 hours...those threatening, for sure, caused a horrific situation for my family(my wife, my mother and my little 9 month baby ).

I was terribly upset and disturbed till the evening of the day, being out of city.



Those calls came from G I Dogra(claiming to be a senior Advocate, Phone NO: [protected] ) threatening to seal the home.

Similar calls made claiming to be from Tees Hazari Court (Phone NO :[protected], [protected]).

Again, a call was received claiming to be from Gurhgaon Police Station (Phone No: [protected]).



What a mockery!! One of the call came from Sangeeta PS claiming herself to be a Senior Judge(Phone NO: [protected], [protected], [protected], [protected] ).



Obviously, I am looking for answers!!!



Why was I the ‘Chosen One’ to go through this turmoil which caused me immense mental pain and snatched the peace of mind of my entire family.



In addition, this unprofessional dealings of HDFC tarnished my image among my neighbor and community .



I will be looking forward to get the answers soon.( before reaching towards any amicable settlement)



Regards


Sajid Anjum
Credit Card No : [protected]
Saving Account :[protected]
66 Noor Nagar, 2nd Floor, Opp GGSS School
Jamia Nagar, New Delhi :110025
Tel:26917388

The Hindustan Daily — Harassment by HDFC BANK

I would like to highlight the Professional way for the Collection Method by HDFC BANK





Thanks for the reply by one of your Assistant Vice President(Debt Management - Credit Cards).

However, I am not satisfied at all with your reply...



This shows that HDFC Bank has no value for the time, respect, and money of your customer.



In the reply, I did not find any serious concern for the mental torture and the harassments caused to my family by your HDFC BANK.



I would like to highlight the Professional way for the Collection Method by HDFC BANK :



Specific to my repeated explanation regarding the payment follow-up calls and the professional method by HDFC, I hereby notify that

your Bank's representative had initiated intimidating phone-calls to my family in my absence by making unprofessional way of a routine payment follow-up call.



They used to pretend themselves some time senior police officer or some time a senior lawyer from Patiala Court .



They unleashed repeated threatening to my wife as well as my entire family that they were coming to seal off my home in any moment of time.

They were repeatedly scaring my family by saying that “ Right now, we are at Jamia Police Station so get the entire belonging out of home

within an hour and we are coming with a police to seal off the house”.



They called my home from the phone numbers (mentioned below).



Of course, this was one of the outstanding professional drives of HDFC to facilitate my payment towards the card outstanding.

Obviously, the same had been done in your usual course of business and was not intended to inconvenience me in any way!! (as per your views).



Beyond the limit, my family was time and again mentally tortured and harassed which might have led to come across any kind o[censored]ntoward serious consequences.



When I had brought this to the notice of HDFC, I received the reply “ We sincerely regret any inconvenience this may have caused you.”



This entire episode looked like they were dealing with a defaulter customer.



Although, I had reiterated that when I had received the reply to the letter on May 27, 2004 from {Rupande Thanawal(Customer Service Officer- HDFC)}saying that except

the amount of RS= 15396.00 the credit had already been processed. An investigation is on for RS= 15396.00.. I had sent a request after getting the reply of June 11, 2004 by the same Bank representative.



I had received the reply dated 19 Oct 2004 in the end of the October 2004 by Anand C (Customer Service Officer- HDFC ).I was advised to make the payment for the outstanding .Then again, I sent a letter to HDFC requesting to reconsider my claim and make a thorough investigation for the transaction RS= 15396.00 (Tayland Turizm).


I had received a phone Call around third week of November 2004 in reply of my letter, by Mr Sumit introducing me as Manager for Credit Card division – and he had given me

the address which was :C 2324 Janakpuri Cinema complex, Pamkhan Road Behind Petroleum Pump, Janakpuri, New Delhi



During the discussion over the phone Mr Sumit himself approved that my Credit Card Bill Payment history and the credit back ground was smooth and satisfactory .



He said that all kinds of bill were paid on time from my side except this Rs. 15396.00( Tayland Turizm) is pending . He showed his willingness to settle this dispute and move on.

He did express that he had some positive feeling about the entire situation. He advised me to visit to HDFC -Janakpuri Office and sit together with him so that he would settle this problem.

I had told him that I would be out of city .I would come back after two weeks in the first week of DEC 2004 then I would meet him.



From my side, I was already in constant touch with the Bank. The real authorized and decision making person had already given me assurance to have

this very issue settle down amicably.



So why was HDFC in such a hurry???



HDFC Bank rushed to my account (Saving Account :[protected] and withdrew my entire Savings (Fund TRF-DM-[protected])on 23/11/1004 without serving any prior notice to me.





Was I running away with HDFC money or was I really untraceable ?????



Amazing! Professional way of HDFC Bank???



Specifically during that time, when my wife was expecting my first baby. I do remember, I had gone to the doctor on 4th December 2004 for the further emergency check-up for my wife .



At that crucial time, I utmost needed huge money and naturally I looked towards HDFC ATM with full trust .I went to the HDFC ATM to withdraw my own money.



To my utter amazement and surprise, I found, my Saving Account balance[protected] was ZERO!!!



I was in state of panic and frustration over the missing money from my saving account . I am very sure that HDFC is not sensitive enough to realize the horrible situation that I was put into by HDFC BANK itself. The entire follow –up episode highlights the very inhumane dealings, as well as insensitivities of HDFC BANK towards its loyal Customer like me (with clean payment records and a big amount of investments through HDFC Bank).



And I felt like ...Cursed be the moment when I chose HDFC Bank for my financial needs.



This was the inner feelings and bitter experience towards HDFC Bank of from a customer like me. I will never and ever forget that experience in my entire life.



For that period of time, it was my utter priority to have my wife’s Medical-Checkup done immediately.



In response to this worst unprofessional behavior on part of HDFC Bank, the only reply, I receive is: “We sincerely regret any inconvenience this may have caused you.”



I could not figure out the impetuous and irrational action of HDFC Bank !!!



The Bank showed neither responsibility, nor any so called professional courtesy to at least inform the customer before withdrawing the customer’s money without any valid reason.



Whereas, In the third week of November 2004, I had received the phone call and the advice and willingness on part of the concerned person Mr Sumit ( Manager for Credit Card division) to get the issue settled. we had arrived to an agreement that we would be sitting together to come out with an amicable settlement in the first week of December 2004.


I had even received the letter dated 19 Oct 2004( in the end of October 2004). In response, I had sent a written letter requesting to review the investigation (first week of November).

In this intense flurry of activities, my money in the saving account[protected] was reduced to ZERO!!!

Is this the very professional way of trust building that HDFC promotes towards its customer in past, present and future ???



I would like to inform that my family lost peace of mind due to unprofessional ways of follow -up calls by HDFC Bank towards the outstanding payment.



HDFC Bank lost its professional commitments towards customer like me. The phone callers were persons like Mr G I Dogra and Sangeeta

from HDFC-Collection department ( bragging on their names resembling with the last name of either senior police officer or reputed lawyers ).



Whereas my name was looked upon by them to be from minority community with no power to manipulate and influence the situation.



This was the sole reason behind that boastful calls made by HDFC's Rep over the phone with threatening

like "" I am in Jamia Nagar police Station with the court order for House-to be sealed. So get out of house immediately with your belongings or deposit

the outstanding within 2 hours...those threatening, for sure, caused a horrific situation for my family(my wife, my mother and my little 9 month baby ).

I was terribly upset and disturbed till the evening of the day, being out of city.



Those calls came from G I Dogra(claiming to be a senior Advocate, Phone NO: [protected] ) threatening to seal the home.

Similar calls made claiming to be from Tees Hazari Court (Phone NO :[protected], [protected]).

Again, a call was received claiming to be from Gurhgaon Police Station (Phone No: [protected]).



What a mockery!! One of the call came from Sangeeta PS claiming herself to be a Senior Judge(Phone NO: [protected], [protected], [protected], [protected] ).



Obviously, I am looking for answers!!!



Why was I the ‘Chosen One’ to go through this turmoil which caused me immense mental pain and snatched the peace of mind of my entire family.



In addition, this unprofessional dealings of HDFC tarnished my image among my neighbor and community .



I will be looking forward to get the answers soon.



Regards


Sajid Anjum
Credit Card No : [protected]
Saving Account :[protected]
66 Noor Nagar, 2nd Floor, Opp GGSS School
Jamia Nagar, New Delhi :110025
Tel:26917388

hdfc has no sense of time punctuality

They were the one who approached me asking to sign up for their credit card. And now they're the people who are after my A**. The same situation is happening to me also and today they tried to threaten me. They started with personal abuses, abusing my family thereafter. I've got a very good record with HDFC and i trusted them a lot. By now I think they don't deserve this goodwill.

Hdfc is the worst bank I have ever met. Daily I am getting 50+ continuous follow up calls for credit card payment. I responded multiple time. Just for 400 pending I got these many calls. I was engaged in office calls and politely explained them that after this I would pay. They didn't even allow me to attend single office call. Really really worst approach and poorly educated executives. Giving utmost mental torture to customers. They don't respect customers. Poor.poor and worst to core

hi,
i purchased a bike from indor(m.p.) through centurian bank of panjab indore i have paid all installment
but my 2 installment cheque was bowenced can i pay this amount in bangalore centurian bank of panjab branch .i have a loan account no
note: please tell me what is customer care no of centurian bank of punjab no...

Hi,

I have taken bike loan. Still i need to pay for 9 more months. Now i'm planning to close

the loan amount. Can you please help me like how to close the account.

Regards,

Guru.

Hi,
we took an auto loan was on 25/11/2006, with duration of 24 months, we have paid all the installment, it was ended 24/10/2008, but till date we not recd our documents, could you pls help us to get our original documents, what are details required from us to get it, and also from which branch we shall collect.

thanks

Vivek
[protected]

Dear Sir/ Madam
This is Sheshagiri Kulkarni I am taken bike on finance from your bank and i have not paid two month monthly ecs of Rs. 1748/-. I wated to clear the loan from ur bank and NOC but plz send me my Loan A/c No. and tell me how much i have to pay as due. please do the needful at the earliest either through Mobile or through Messsege.

Thanking You,


B. Sheshagiri Kulkarni
[protected]
Bike Number is
KA - 02 EY-9091

I am kumar here pls tell me any pament is pending. because I taken perssional lone I finsied that still any pending . my cell no [protected].





thank you
kumar g r

pls tell me any pament is pending [protected].

Hi,

We have required TDS Certificate TDS deducted by Centurian Bank of Punjab. for the Pd. Apr.08 to Mar.09
Invoice No.-003 Dated 07/07/2008, Invoice issued from Study Overseas India (P) Ltd.

We dont have another E Mail ID.

Kindly do the needful

Regards,


Kanchan
Finance Assistant


Head Office
S-2 Level, Block E
International Trade Tower
Nehru Place, New Delhi 110019
INDIA


Tel.
+[protected]

Fax
+[protected]

Email
[protected]@StudyOverseasGlobal.com

URL
www.StudyOverseasGlobal.com


"Quality Advice for Quality Education since 1996"

London - Ahmedabad - Bangalore – Chandigarh - Chennai - Coimbatore - Hyderabad - Kochi - Mumbai - New Delhi - Pune - Vizag
Branch offices - Baroda - South Mumbai - North Delhi

Dear Sir,
I purchased a Activa Scooter from Agra (U.P.) through centurian bank of panjab, Agra. I have paid all installment but I do not received my NOC. Please tell me what is Agra branch phone, email and fax no.of centurian bank of punjab and give me head office email ID.

thanking you,


Deepak Jain

dear sir
i have an auto loan through your company which no is 20118n2164561.i want to inform you that i have completely paid your given ammount this is my request to you pls allow me my n.o.c pappers to my mail or my new living address thanking you
naeemuddin
2604 2nd floor gali mandir wali bazar sita ram delhi 110002-
mobile-[protected]

dear sir
i am sushant kumar sahoo working at HDFC bank pune -1795 as a branch coex under Branch manager SANTOSH WARIK.my emp code is-78439.i already woking at HDFC for 2 and half months but i dont get my salary yet.its very hard to survive because i dont get atleast my first month salary .

there fore i request you to please send me the detail about it and credit my A/c
regards
sushant
mob: [protected]
[protected]

Hi I am ratan Tarafdar, Past 3 years a loyal customer of HDFC Credit Card devision. I am a spinal injury patient cannot walk nor sit nor stand. Associates of hDFC credit card are entering wrong date of birth and harrising me always from the month of Feb2009. in the month of Feb I have done all the formalities for the change of my date of birth, but again they have made a mistake.

Today 25th May 09 again I called to HDFC credit card customer care division at 12:27 I asked them why is it happning to me they replied that it is happning to many of them. Now tell me what this means?

Kindly help

Ratan Tarafdar
Jamshedpur
[protected]

Sir/Madam,

with deep sorrow want to inform you that, I am your customer since Feb 2008 .

I am holding your credit card no. [protected].

we are not defaulters, but due to urgent requirement(medical ground), we had borrow some amount
from your sideon installment basis. Against that we had pay to much amount (some day's before
we goted sms - [protected], total due amt Rs 52, 537/-). Against that we had transfer Rs. 53000/- through ATM . After that we requested @ call centre, please settele my accout( Regarding 3 months back ur executive called me you had deposit min. amt. that time I requested Please do favour and
settle my account then he told us, just I forwarded your request for settlement for my back office.),
again some other guy's called me and misbehaved(abusing).

Leads me to pay more charges like late payments and over due amount charges on outstanding amount
I have complaint several times on call center, but all my requests goes in vein.

I request you to kindly look in to the matter, following are the irregularities

1. Deliver setteled statements of account(Current Status).

2. Detailed account statement.

Yours sincerely,

Ravindra P Upadhyay

setelment my card

Credit Card — Wrong Commitment

Hi,

This is Rajan Kohli I had a complaint against your Collection Agent as He has committed me the waiver of late payment charges.

In the month of apr I requested him if he can get the late payment charges reversed he committed me the waiver of 1400/- and has taken the payment as ( min due -1400) and in the month of May when the waiver was not there I called him and had a check and he said he has missed it somehow and this he will be raising the waiver along with the current month charges(i.e 2000) and again has taken the payment as (min due - 2000) and again I receive the statement and no adjustements are there, then I got a complaint logged with customer care(MY BIGGEST MISTAKE) I logged the complaint on 27- May and after that I received not even a single call on the issue, in the meanwhile I was getting continuous calls from your collection people and I had asked them to update the details on my complaint as I do not have any update.

Now today I called your customer care for the update on the complaints and came to know that the complaint was closed on 28th without taking any confirmation from the customer even collection people (HSBC Mumbai) has not updated that the complaint is closed.

When I asked them why there were no confirmation taken or why I have not been updated on the complaint, they say I have to call then and check they will not call us, I am afraid if this is HSBC Customer Care.

Now I am asking for the waiver of 2000/-(Previous commitment) and 1300/- New late payment and Overdue charges.

So, This is to request you please go through the same and provide me the necessary waiver so that I can make further payments.

To bring in ur knowledge if i would have been informed by ur CC that they are not going to reverse the same on time I should have written it to u much earlier to get the same resolved, as delay fom their side has again let the payment not made on time.

Please update at the earliest to get the issue resolved so that I can get the payment made.

Also I will be surrendering the card looking at the service.

Thanks,
Rajan Kohli

Sub:- AAB card no. [protected]
Sir,
I want to bring to your kind notice the following point.
1. I have used freedom card to your bank no.[protected] last three years.
2. Your bank has provided me a loan of Rs. 1, 50, 000.00 agaianst my card due see my previous record in the month of Jan. 2008 and I have paid Rs. 4723.oo per month as a installment regulary (you can see my record).
3. In the first week of Oct. 2008 I have received call from your Delhi/Gurgaon office for payment of monthly installment. I request her that I want to deposit all the amount and how much amount will be deposited. She asked me you can deposited 1, 22, 500/-for full and final payment. She has deputed her representative from local Jalandhar office and he collect the amount.

4. I have given Cheque of Rs. 122, 500.00 of Std Chartarard Bank no. 56293 which was cleared on 14.10.2008.

5. In the month of Nov.2008 I have demanded for no. dues in your customer care. They Have inform me that you can deposited Rs. 14000/- App. then we have issue the NOC.

6. In the First week of DEC. they demanded Rs. App. 17000/- and Now they have demanded Rs. 19000/- App.

7. I have already write a letter to your office and email to cardservice but they have not solve my problem

Sir, I have requested you that please see this matter if I Paid all the amount i.e. 1, 22, 500.00 in the month of Oct. why they demanded Rs. 19000/-


Thanking you,

Yours faithfully,


(Om Parkash)
DAV Institute of Engg.& Technology
Kabir Nagar, Jalandhar.

I TOTALLY AGREE WITH YOU ANUJ, THIS IS NOTHING TO WORRY ABOUT FORGET ABOUT PAYING THEM MONEY JUST GO TO YOUR NEAREST POLICE STATION AND LODGE A COMPLAINT AGAINST THAT NO. WHICH YOU HAVE GIVEN ABOVE AND BE TRANSPARENT TO THE COPS, REST WILL BE TAKEN CARE BY THEM WHETHER IT BE A.K.CHAUDHARY OR VISHAL OR ANYBODY.ONE MORE THING ANUJ DON'T PAY THEM ANYTHING, IF YOU DON'T WANT TO GO TO THE COPS THEN CALL THE HDFC BANK CUSTOMER CARE HELPLINE AND TELL THEM I WANT TO SETTLE MY ACCOUNT AND THEY WILL GIVE YOU AN AMOUNT LESS THEN THE TOTAL AMOUNT MAY BE 40-45%LESS AND THAT TOO IN EMI'S ACC. TO YOUR CONVINIENCE.BUDDY I HAVE BEEN THROUGH ALL THIS AND TRUST ME NOTHING WILL HAPPEN, BECAUSE IF YOU WANT TO PAY THEN IT WILL BE ACCORDING TO YOU NOT THE BANK.SO CHILL AND ENJOY YOUR LIFE MATE.GOODLUCK.

HINDU NEWS PAPER 22 AUGUST 2008
Chennai

"Transfer cases of civil disputes to High Court" K.T. Sangameswaran
CHENNAI: The Madras High Court on Thursday directed the Registry to withdraw cases all over the State involving disputes of civil nature in which magistrates have ordered police investigation, call for the records and transfer them to the High Court.
Passing further orders on two criminal original petitions, Justice R. Regupathi said the Registry should place the entire material and particulars before the Chief Justice for orders for an enquiry in those matters. Further proceedings of all those cases pending with the magistrates concerned were stayed till the disposal of the proceedings by the court.
The judge said all records, including vigilance reports, might be placed before the Chief Justice for taking appropriate departmental action against the magistrates, in particular III, X, XVII and XVIII Metropolitan Magistrates, Chennai, and Judicial Magistrate-III, Coimbatore and Judicial Magistrate, Paramakudi.
The DGP was directed to instruct police officers who had received orders from the magistrates in such cases under section 156 (3) of the Cr.P.C and the Station House Officers (SHOs) who had entertained similar complaints in the name of "petition enquiry" to obtain opinion from the Director-General/Additional Director-General of Prosecution/Assistant Public Prosecutors and to file interim/final reports before the jurisdiction magistrates within two weeks. The DGP should file compliance report in three weeks.
Earlier, Justice Regupathi had directed the Registrar (Vigilance), High Court, to collect statistics of private complaints relating to credit cards, personal loans, housing loans, hire-purchase loans and default in payment of instalments and cases under section 138 of the Negotiable Instruments Act, wherein orders for police investigation were passed by magistrates. Accordingly, the Registrar submitted a report.
The judge said the huge number of cases entertained by the six magistrates was quite alarming.
Mr. Justice Regupathi said some judicial magistrates, in collusion with complainant bankers/financial institutions, were entertaining complaints relating to matters of civil nature and passed orders, under section 156 (3) of the Cr.P.C., for police investigation to the undue benefit of financial institutions. In some instances, they were entertaining similar complaints under section 200 of the Cr.P.C.
Vigilance inquiries were conducted, and the complaints entertained were quashed by the High Court. Despite the High Court's reaction and repeated directives to judicial magistrates not to refer matters of civil nature for police investigation, it had come to light that such trend was still in vogue.

Regarding Value Plus Credit Card -

Do you provide reward point on any shopping if yes then how can i see my obtained point?
As well as i have a petro card and i think according to your scheme, will get 2.5/5% (not sure) discount on filling up fuel but you have charged some extra from fuel charges instead of giving some discount.

So please let me update on my queries.

Thanks
Vikas Jain

we are using your credit card machine, for my business transcations. The machine has not working from last month 15th
but my transactions not processing, so please clear the problem as early as possible, if any clarification please return to the mail for the next processing

Thanking you

Leelavati Classic Motors P Ltd,
N Radhakrishna

We are using your swaping machine, for our business transactions. We mostly have foreign customers.In front of them we are feeling ashamed when they give credit card and when we have to say sorry.They ask which is the bank we say it's noneelse hdfc only. The machine has not working from last few months.I contacted ernakulam branch starting they said they will find solution in few hours after three days when i contacted i got reply is it will take atleast one week. When i asked for complaint no. after a long time they gave me that is 010 .
So, please clear the problem as early as possible, if any clarification needed please mail us,
Thanks
Sopanam Welcare Centre

we are using your credit card machine, for my business transations. we have seven branch and using your machine but your machine has not working properly.
but my transactions not processing, so please clear the problem as early as possible, if any clarification please return to the mail for the next processing

Thanking you

J.Thilagar
VASAN MEDICAL HALL
Contact No:[protected].
another email:[protected]@yahoo.com

Want to know the procedure of installing credit card machine.

dear sir,
pls.repair the machin.
j.p.enterprises
1365, sadashiv peth
bajirao road
pune-411030

Sir/Madam,
with deep sorrow want to inform you that i am your customer since jan 2008 .

i m holding your credit card no. [protected].

we are not intentional defaulters but due to poor from your side leads me to pay more charges like late payments and over due amount charges on outstanding amount
i have complaint several times on call center but al my requests
goes in vain.

sir,
i request you to kindly look in to the matter, following are the irregularities

1. delivery of statements after due date.

2. uncessary late payments charges amount which ahave already
paid in time

thanx!

sincerely yours
rajni arora
#1080/10 st no 3
bal singh nagar
basti jodhewal

Please Send Me a statement on this E-mail

I credit card holder with HDFC Bank. I have not received my credit card statement for one month. please send me my statement bill as early a possible as my last due date please contact me my emial id. [protected]@rediffmail.com & my mobile no. [protected]. my card no. [protected]

Regards
Ashwani kumar
Rohini Delhi 85

I have a credit card in your Bank. I have not received my credit card statement for one month. please send me my statement bill as early a possible as my last due date please contact me my emial id. [protected]@yahoo.co.in & my mobile no. [protected]. my card no. [protected].

statement

What's wrong with all of you, posting here not only your phone nimbers but also your credit card numbers for the net to misuse!!

hi
I am khagendra Narayan Chouddhury.I have not received the statment for the month of June & july.Please send the stament at an earliest.

khagen.

I am NeetuVerm. I have not recived the statmant for last three month. Please send the statment earliest

below the complete detail of my complaint

Hi,

It is so frustrating to see that despite requesting you'll to fix an issue which was created by you all, my credit card bill shows a finance charge.

I have been paying bill in full without a fail.You guys created mess after March 09..& I have been penalised for the same..It seems that there is no resolution coming out.

You have issued reversed the finance charges, service charges & at same time your charging the same ..declaring transtion to nill.ultimatly only reversing 654.67 Rs...and then surpisingly you are charging a finance charge if Rs-445

Mr Mondal bringing you in loop, i hope the Super bosess will understand my issue


On Sat, 22 Aug 2009 04:05:40 +0530 wrote
>Hi Arun,
>

>
This is not I am looking for .I am well aware of whatever you have mentioned.
>

>
Sorry to say, but below mentioned explantion is a mere paraphrase asking to pay those extra charges.This is unfortunate to say that, you didnt mentioned any thing about solution or let me take the blame ..that I failed to explain...(Specific to your card account, we observe that the bank is in receipt of payment less than the total amount due towards the card outstanding since May'09 statement, thereby leading to levy of applicable finance charges. Further, we also wish to clarify that finance charge calculation is mentioned on your monthly statement.)
>

>
The reason for not paying the complete amount is, I am not going to pay finance Charge, Service Charge Cess just for the reason that the due for the month of april was at 90 Rs.I asked your rep at that time when l called to pay the same to carry forward without any charges.
>

>
Please check when I am paying a due of 22000 Rs in a month, why would I refuse to pay a small amount of Rs-90 in the month of April.You can also check my payment history there is no late payment till now
>

>
Its a humble request to remove those charges..post March...
>
Its a humble request to remove those charges..post March...
>
Its a humble request to remove those charges..post March...
>

>
I am writing the above statement thrice to make you understand, because from your mail, all I can understand is all the charges of Finance, Service & Cess is correct, hence pay the same.
>

>
On Wed, 19 Aug 2009 18:29:45 +0530 wrote
>
>Dear Mr.Srivastav,
>

>

>
This is further to your email regarding your HDFC Bank credit card account.
>

>
On receiving your email, our bank representative Ms.Meenu Mehta had attempted to contact you at the numbers recorded with us. However, we regret to note that our several attempts to reach you, did not meet with success. We request you to provide your latest contact numbers to enable us update our records.
>

>
At the outset, we are disheartened to note that your recent interactions with the bank has not been upto your satisfaction. We wish to assure you that it has and will always be our endeavour to ensure that you have no cause to complain in your banking experience with us. We have also taken a note of the concerns expressed and the same is shared with the concerned for suitable redressal.
>

>
We take this opportunity to clarify that payment for the minimum amount due should reach the bank by the payment due date to avoid levy of late fees and to keep the card account in regular status. We also take this opportunity to clarify that finance charges on part payments are calculated as follows:
>

>
On the total closing balance of your previous statement from the next day of your previous statement date to the date before your part payment or next statement date whichever is earlier.
>

>
On the remaining amount, this will be calculated till the next statement date from your date of payment.
>

>
Interest on current purchases are calculated from the date of debit to the current statement date.
>

>
Specific to your card account, we observe that the bank is in receipt of payment less than the total amount due towards the card outstanding since May'09 statement, thereby leading to levy of applicable finance charges. Further, we also wish to clarify that finance charge calculation is mentioned on your monthly statement.
>

>
We wish to state that we are honored by your card membership and urge you to continue usage of your HDFC International credit card for all your shopping and entertainment needs. We request you to reconsider your decision and provide us an opportunity to be of continued service.
>

>
Mr.Srivastav, please feel free to contact our representatives at[protected] or write to us at customerservices.[protected]@hdfcbank.com for any further assistance / clarification that you may require and we shall be glad to assist you.
>

>
In line with our focus and commitment to Customer Service, we trust we have addressed your grievance in a fair and equitable manner and the issue has been resolved to your satisfaction. In accordance with regulatory guidelines, we are required to mention that you may approach the Banking Ombudsman (appointed by the Reserve Bank of India), in the event you are not satisfied with our handling of your complaint. Should you wish to exercise this option, please log on to our website "www.hdfcbank.com" for details of the Banking Ombudsman Scheme - 2006, for further information on how to escalate complaints to the Banking Ombudsman.
>

>
Assuring you of our best services at all times.
>

>
Regards,
>

>

>
Arun C
>
Deputy Manager - Customer Services
>
Credit Cards
>

statement of sep.09

Disability of transaction by my hdfc credit card cannot be accessed due to an uncertainity message showning as PICK UP card

I am holding a hdfc credit card and its limit was Rs 10, 000 and I have asked to enhance into Rs.20, 000 . was told that it i enchanced

Hi I m holding the HDFC credit card.The limit of the credit card is Rs:20000/- & I want to request to plz enhancement the limit of my card. U can see my payment deposit date. Every time we deposit the payment timely before the due date..

Hi I m holding the HDFC credit card.The limit of the credit card is Rs:57000/- & I want to request to plz enhancement the limit of my card. U can see my payment deposit date. Every time we deposit the payment timely before the due date.. Card Ending 2539. Otherwise planning to discontinue with the worst service.

Regards

Wasim Tehsildar