[Resolved]  HDFC Bank — Non Issue of PIN

I am sanal,holding a salary A/C with HDFC bank -MG Road, Bangalore.

I had applied for a new Gold Debit card and got the same by 23 Dec’07.They blocked the old card after issuing the new card. I have not received the ATM PIN number till now.



I called customer care 4 times, last one on 25th Jan. Every time they we not giving a proper response or even ready to give a complaint number. Further I send mails to the relationship manager Mr. Ashish Baijal [ashish.[protected]@hdfcbank.com] on January 09, 2008 and also to HDFC Bank Support [[protected]@hdfcbank.com].



There was no response from the relationship manager, and only an automated acknowledgement from HDFC Bank Support stating Your query is being attended to. We will revert to you within 3 working days.


Still now did not recieve the PIN.

Can anybody from HDFC senior customer service person help me . I am really shocked & i am waiting for the positive reply from HDFC customer service.
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Aug 13, 2020
Complaint marked as Resolved 
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I am to change My Name, Address and Phone No.
and then i m to activate the Fund Transfer
How can I do this all through On line ?
Iam Shaik abdul Qadeer, Iam staying in saudi arabia .I request for change(some reson) I have International Debit card Card when i was on Vecation HDFC Send by Couriar service it past One year still ididnt gate pin number, Please advice me
hdfc bank pin your persoanal identification number(pin)is mentioned below: 1215
mera atm pin nahi mila hai so plz dobara issue kare

HDFC Bank — Not received the new gold debit card and the old card has been blocked.

Sir,

I hold salary account with this bank. I have applied for a gold debit card, 3 months back. Two weeks ago I have received a SMS saying my gold debit card has been dispatched. Till date I have not received the gold debit card. Moreover they have blocked my old debit card. This people has one of the worst services in India. I would advice, never to bank with this people. I am going to close all my accounts with this bank as soon as I can.
It seems good to book complaint on this portal but there should be explanations/ reply from the concerned person /deptt so that we also know that some action is being taken on the complaints.
I agree with him.
As a matter of fact, I am also one of the victim.
I am HDFC corporate Salary account holder. I was told by one of the representative from HDFC Bank that GOLD DEBIT Card is completely free of charge & he insisted that I should have it.
Since it was free of charges, I accepted.
Recently there was a deduction of Rs. 500/- against annual charges of the card & now no body is answering about my complaint.
I have complaint through NET BANKING, & through E Mail. Also personally handover a hard copy of complaint to Branch Managetr but regret to say that HDFC is not taking any action.
Dear Sir i am raghavendra shetty i am SB A/C holder . My a/c number [protected] branch name K R ROAD GROUND FLOOR AND FIRST FLOOR .NO 32 BSK 2ND STAGE . Now i am tell to comment . In thise branch manger dnt intract with customers . And no responce . Plz you contact with me. plz will tell further detail
Dear Sir i am raghavendra shetty i am SB A/C holder . My a/c number [protected] branch name K R ROAD GROUND FLOOR AND FIRST FLOOR .NO 32 BSK 2ND STAGE . Now i am tell to comment . In thise branch manger dnt intract with customers . And no responce . Plz you contact with me. plz will tell further detail
Dear sir again i give the complint .1st complient no responce about your side . U r SB a/c holder charged on qurter base plan . First u nt give pin no' after some time latter again complint the branch 20Rs charged .second time i get the pin no's after 60 days In thise time i am nt transaction or dpst my a/c . Thats cld u r side minimum balance you nt maintain thts we chrgd 1500 .your manger behaviour totaly very bad quality bad .she is nt use wrd also nt suficnt . Plz take some action.
Dear sir again i give the complint .1st complient no responce about your side . U r SB a/c holder charged on qurter base plan . First u nt give pin no' after some time latter again complint the branch 20Rs charged .second time i get the pin no's after 60 days In thise time i am nt transaction or dpst my a/c . Thats cld u r side minimum balance you nt maintain thts we chrgd 1500 .your manger behaviour totaly very bad quality bad .she is nt use wrd also nt suficnt . Plz take some action.
My Self Monis Mumtaz, Working in Saudi Arabia, On[protected] I send some Money to my account in india Via ANB Telemoney, Telemoney send this amount through HDFC Moradabad. now Approx 50 Days finish but my Family did not get money, to many times I call to my bank in rampur but they told me that our bank did not recieved any thing form HDFC.
What is this ?? is it a good Service ?? My family need money thats why I send that one but after 50 days they will not get money so it is very shame full for HDFC and ANB also.
My Befinicary Bank Union Bank Of India
Account No. 400413
City Rampur Uttar Pradesh
Home Phone 0091-[protected]
Saudi Phone 00966-[protected]
Dear sir,

I am narendra sahariya is a account holdar of your bank . I widroll Rs. 2000 frome ICICI Bank ATM lokaded At Rajwada Indore cash didakted from my account & Atm takes it back.
I have fill cash debuet form at branch om 559. I made tranjection on 0359.
My acount no is [protected] give me ststuse of my application

Thanking you
Narendra Sahariya
Mob NO -[protected]
i k jaya prakash from hanamkonda warangal dist i am going to file a suite on hdfc bank to know what happened call me [protected]
I had open new account I have not received the ATM PIN number till now.and not send my netbanking ID please send my ATM PIN CODE and NETBANKING ID
I had open new account I have not received the ATM PIN number till now.and not send my netbanking ID please send my ATM PIN CODE and NETBANKING ID
mob no:-[protected]
Sir,
My name is Hemant Ballabh and my contact no :-[protected]
ATM M/c is not accepting my ATM Pin No. last so many days for this I have complaint to the Customer
But I have not received any solution till date and customer service is very poor, they said we are telling u in next day, but I have not received any call from HDFC till now.

Please do the needful

Thanking you

HDFC Debit Card/Credit Card — Bad Quality of Service Rendered By Your Bank

I would like to bring to your notice about the service I have received till date.

1. Your bank has penalised me for a sum of Rs. 350/- a number of times when I had insufficient funds in my account & a cheque bounced twice in the month of Feb’09 for an amount of Rs. 980/- and later in the month of March or April ‘09 for an amt of Rs. 6000/- even though I applied for the instant alert at your Bandra branch nearly a year ago... I received no message on my cell about my funds as I could have just walked into branch very near to my place & deposited the funds.
2. I had applied for a trading account nearly 6 months ago at the help desk set up by your bank at my office (Intelenet) even after submitting all my documents I have not received any information about the same.
3. In addition to the above I had a credit card which I hardly ever used in the last 7-8 months. I did not receive any statement but was promptly charged a penalty for delayed payments. But still I paid whatever amount I was aware of. For the final payments as well I am told there is still some amount I have to pay. How can one make a delayed payment when one does not receive any intimation on the same? On checking with the credit card team, I was told that statements were sent to me and signed by someone named Mahesh. There is no one by that name in my family. How can some outsider be allowed to receive documents such as this. Why don’t you ask Mr. Mahesh to make my payments? Had even asked for a No Objection Certificate from Bank, was promised on the same but till date I have not received anything. Spoke to Shreefa (customer servicing credit card) on 15/06/09 call reference [protected] stating wld receive NIL BALANCE in the coming statement. I am only hoping for the same.
4. The latest misfortune, was when I had applied for a duplicate Debit Card on 12/05/09 and was told that I would receive it in 7 working days instead I have not yet received the card. I had put a second written application on 29/05/09. The card is not yet despatched from your end as yet. But I received my Pin Number just 2 days back and that too by sms, I have not yet received anything by post. Whenever I call the phone banking or visit your branch at Santacruz (E) …I am told to “Log A Complaint” …So when the mess is from your end, we have to simply “Log A Complaint” but if the mistake is from my end, I am penalised financially. Why should I as a customer be financially penalised and not you as a banker???
5. Further still I had received a sms from one of the Bank Manager a couple off weeks back that he would take action if there are any more cheque clearing errors….what about the major error from your end ??

I am not the only one who is upset with the service you provide, many of my colleagues too are frustrated with your Bank services & would love to close our accounts.

I am very sorry to say that your service has drop down big time. You have taken your customers for granted as you have too many to handle.
i have HDFC salary account from two years. i have womens gold card from past 6 months. i have been calling customer care and requesting credit card PIN number. every time i have been told they thave raised a ticket and i will be getting it within 7 working days. Till now i have not recieved my PIN. i have almost complained 6 times.

Request for help me how to solve this.
Hi I’m Sunil Kapri
Credit card number[protected],

I unfortunately skipped credit card payment of June month (only rs 800) and in july i have received call from Call center. that time i am not aware that i have missed my payment, and i told call center executive that i need to check my statement, and in between i went out of town and not able to checks my statement for 1 day,

On 10th July 2009 (4.15 P.M ) i have received call from HDFC bank Credit card dept

Executive name Sameer Shake(ID number 5623), and he has given really bad time for me,

1. He is very aggressive and giving commands while talking to me
2. His attitude is really very very cheap and I feel that HDFC bank has really poor recruitment process
3. As I told him I will pay amount and bank has already charged me extra rupees and he can not command me I will pay full money on coming Wednesday(15th july) he is not at all corporative .
4. if this is the way you are treating with your clients, then pls I waana submit my credit card today is self,

Let me know the process, how to submit credit card. I will pay full amount that time it self.

Sunil Kapri

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