[Resolved]  HDFC Bank — Harrassment of Parent for Credit Card Payment

Dear Senior Management,

I am surprised to see that "Payal Sen" of HDFC Bank Gillander House, 8 NS Road, cultivated an beautiful habit to harasses Parents of customers like anything, and "the language she use is I guess are used in Brothels".

I am not the 1st customer to complain this, I saw similar complaints from another friend Shayan Mukherjee Pls visit the below internet page
(https://www.consumercomplaints.in/complaints/hdfc-bank-c49198.html).

My parents and I happened to face this insult today. My mother is shocked, she repeatedly told that my son will make the payment but this rotten creature Payal went on abusing and stating that my mother have a bad character.

WOW ! what a culture?.

I simply don't undertand how these rots survive in the industry; and how the management digest this or they are intentionally allowing this, if not then why is the management not taking any measures to eliminate them even after hearing so many complaints against her...??????????????

I am banking with HDFC for 8 years now, and always received a proffessional behaviour from them. I guess i have to close all relationship with the bank.

I am shocked by this behaviour, and I want to see the end of this. Otherwise i have to beg help from the Constitution of India.

In Anticipation of your Response
Avijit Kar
kar.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Seniors,

On delayed payment on my credit card your recovery man visited without any intimation in my absence and misbehaved with my family. I called up your costumer complain cell and filed a complained and I made a statement that I will now make the due payments when your bank will send a apology letter. Few days back to my surprise 7 am on Sunday 7th 2008 I received a dirty call from one of your recovery agency. A female tele caller was on line and she was using a vulgar and abusive language and for lone 2 hours she made repeated calls on my landline and my cell. The amount due is only[protected] which is not a very big amount for me I offer to donate Rs. One lac only for the mental treatment of your HDFC bank recovery guys. Its my promise that I will never make the due payments now. If you want to get it please see me in the court or please for once send your recovery gundas at home. I will reply and trust me it will be national news.

With warm regards

Narender Kumar
[protected]@rediffmail.com
[protected]
I am bringing to your attention a situation that recently occurred in my Credit Card wrong billing Dispute.
1- My Credit card had been blocked in 2007. Due to some reason but
no payment was pending.
2- In July2008 wrong bill generated Amount debited =-8422.49 dated -31.08.2008, by Internet purchasing. How can it possible whenever card was blocked form 2007 to till date .
3- I am very surprise from such a type of mistake By HDFC ----
4- Many time I have discussed Customer care & other concern person. But resulting in no Satisfactory response.
I request that you check this matter and resolve it as quickly possible.
Your hasty action in resolving this issue will be greatly appreciated, and I thank you in advance and look forward to hearing from you.
Pl finds att Bill Copy.
Regards,
Nand Kumar Singh Chauhan
Nokia Siemens Network

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