[Resolved]  HDFC Bank Life Click 2 Protect Online — policy not received even after 75 days of premium payment

Same is true for me. My proposal is pending since 65 days.

For me it has been over 53 days ! I bought the policy on 1st Feb.

HDFC Life has neither declined the policy nor are they refunding the money. They don't respond to any queries, emails or calls.

Today, I have written to the Insurance Ombudsman - [protected]@gmail.com with a cc to RBI -- [protected]@rbi.org.in

Obviously this is more than a mere "breakdown" of their process. The motive of intentional fraud cannot be ruled out, due to the sheer indifference to reply.

Suresh S
Bangalore

i had applied for HDFC life insurance almost 3 months back my money was transfered very same day, within 1 week my medical test was done.but till to date i have not received the policy nor have they refunded back my amount. my proposal # S[protected]

jaikumar
Bangalore

it is very pathetic, they ask for the same document again and again. Even worse, they will send a mail asking to fill in attach questionnaire, but there won't be any questionnaire attached. When we call customer care, they would say, we will forward the questionnaire to mail id, after that there won't be any action. Now i have got a post envelope delivered to me asking for document and to fill in the attached questionnaire, to my horror, even there i don't see the questionnaire...
I would not recommend this policy and company to any body. With this type of service, It would be wise not to fight and get the policy issues, as i am sure, this policy would not be useful to our family, when they actually need it.

Mathi
[protected]