[Resolved] HDFC Bank PLATINUM CREDIT CARD — Customer Care executive improper Behaviour lead to cancellation of HDFC Bank Platinum Credit Card | |
Hi I believe I should put these reasons in a document and sent it across to the bank so that the bank is aware of such misbehavior from the customer care department Mumbai and in future the same doesn’t happen to any other customers. May be the bank won’t take these things into consideration even then worth taking a look at the following point. Customer care person from the HDFC main banking branch from Mumbai had called me up on 17-jan-2009 and informed that the bank doesn’t want to have the bearer of the card XXXXXX as a valid customer of HDFC bank due to a cheque dishonor that got happened in the month of the Jan 2009, which was acceptable. Am not displaying the Credit Card number due to security reasons. The cheque dishonor which happened was the responsibility of the customer, in spite of informing the Customer care that the dues will be cleared via another cheque she whom I spoke to was of the intention that the bank dint wanted me as a customer anymore. Hence I have closed all the dues on my card that were due on the Card. Thanks HDFC Card holder Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | ShareTweet |
Comments
HDFC PLATINUM CREDIT CARD — LEVY OF LATE FEES
CREDIT CARD NO. [protected]I RECEIVED STATEMENT AND DROPPED THE CHEQUE IN THEIR DROP BOX ONE DAY BEFORE DUE DATE BUT HDFC BANK CONSIDERS IT LATE LAYMENT. OTHER BANKS LIKE CITI BANK, ICICI DO NOT CONSIDER IT SO.
I HAVE PAID THE PRINICIPAL AMOUNT AND HDFC IS STILL DEMANDING LATE PAYMENT CHARGES WHICH THEY ARE NOT WILLING TO WAIVE.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
62%
Complaints
28948
Pending
0
Resolved
17323
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
I have complained for my credit card bajaj alliance policy, without my permission they are given my policy, after one month i have given request for cancelation also, again & again i fax to channai also. bt still nt cancel. i have done everything but still my money is not deposited in my account and again they are asking money, they are charging lots of money.
So please i am requesting u cancel my card. am not interrrested. thanks.