HDFC Bank Standard Life Insurance — HDFC LIFE FRAUD POLICY AND CHEATING | |||
Hi, This is Sambid Kumar Das(Age-25) working as an Engineer at Nokia Siemens Networks,Asansol. Basically I belong to Khurda,Odisha,Pin-752055. In the month of January,2013 I got a call from HDFC life,Kolkata branch regarding a policy named as Sampurn Samridhi plan. On that policy I was described verbally by the agent to pay 125000/- in 5 years(25000/- each year) and after the completion of 6th years I will get bank an amount of 2 lakh and 8 thousand along with some Tax and Medical benifit. Being interested on this policy I put a check of 12500/- for 6 months on the date of 15th January 2013. At that time I was ensured to get all my documents of policy with in 15 days i.e in 2nd week of feb-2013. But I did not get any policy document till the end of February month. I used to take regular follow up during this time. But every time the agent was saying "It is still under process." After some days the agent did not pick up my call. So raise a complain at HDFC LIFE and at that time I got to know the policy bond had already been delivered to another address at Orissa which is not mine, on the date 5th feb-2013. So I requested at my nearest branch to provide me a duplicate policy bond. Today I got my policy bond having POLICY NO[protected]. Inside the bond I found the plan is completely different from the plan which was described me before. The address which is written in the bond is not my address and also not a valid address because in the address only District and State name and Pin number is mentioned. So How can a document be delivered to a address in which nothing is mentioned(Neither house no., nor Street no not even any land mark.). And inside the document the Signature is not mine and the phone number is not also. So I went to the branch to cancel my policy and want my money back. But now they are saying the policy can not be canceled as original document is delivered on the month February and free look up time which ,is 15 days of the delivery, is over. But the fact is I did not get the original Bond and got the duplicate one today. So it is completely cheating. I am requesting you to look in to this matter and help me. I am attaching my policy receipt and plan details which was initially given to me in the of Jan-2013 . Pls look into this case and get back to me ASAP Regards Sambid Kumar Das [protected] [protected]@gmail.com Was this information helpful? | |||
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Under complaint number [protected], we have provided you a resolution.
In order to process further we request you to send the required documents as per prior communication.
We apologise for the inconvenience caused.
Regards
HDFC Life