[Resolved]  HDFC Bank Standard Life Insurance — Neglegancy of Staff of HDFC Standard Life Insurance Company Ltd.

I have policy holder of HDFC Bank my policy no. 10948257 and I have depsoited half yearl premium of Rs. 15000.00 through a at PAR chque of State Bank of India bearing no. 8539 dated 06.03.2009 and I have got a receipt from HDFC vide receipt no. "A2405420" from their Alwar Branch. on the basis of receipt I have allpied for exemption in Income Tax and got the exemption from Tax.

Now today ( 01.04.2009) I have received a SMS from HDFC that the said above policy has lapsed without any reason and asking to me call at their toll free no. I had call but I surprised their call center is asking me that my chque has been bounced but why my chque bounced no answar at their call center and again I asked where my bounced cheque but no answer at their custer care center.

Again I asked that I have already get the exempt from Income Tax on the basis of your receipt which I have been taken from your Alwar branch and I have Issued at PAR cheque which is to be clear under TWO Working days now 22 days have been past and who are the responsible for the panelty of Incoem Tax about Rs. 5000.00+Interest + mental tension, but no answar at the custmer service center.

Now finally I humbly request to HDFC Standard Life Insurance, please reimbursed me the above income tax panely wihci I will have to deposit and further please inform me what action taken by the HDFC Standard Life Insurance for such happing do not repeat to another customer.

If HDFC Standard Life Insurance not hear my problem than I will have to go Consumer Court becuase I will not pay any panely of Incoem Tax on the basis of negelgancy of the person of HDFC which is quit clear.


IF Person of HDFC Standard Life Insurance will inform to me in the right time than I can save the above panelty and i will take the proper enquiry.

I hope you will hear my problem and take the same in right sprit.

Regards,


(Umesh Rohilla)