[Resolved]  Hindustan Times — Non receipt of coupons

I have subscribed to
1) Hindustan TImes News Paper vide Form No: 269343 for two years and made payment by cheque # 200045 drawn on Dena Bank in favour of H T Media Limited
and also for
2) MINT News Paper vide Form No: 130657 for two years and made payment by cheque # 200046 drawn on Dena Bank in favour of H T Media Limited.

Subscription was in the form of monthly coupons to be given to news paper vendor on monthly basis. Of the two years subscribed I have received coupons only for first twelve months. Hindustan times was supposed to give the remaining 12 months coupon at end of first year term. But Hindustan times did not give the coupon and the vendor has stopped supplying papers. I promotly called up the customer care on 67764242 / 67764248.

The response from customer care was highly irr-responsible and negligent. They said the coupon will be sent directly to the Vendor to which I have objected as I have made the payment and the HT was suppose to handover the coupons to me.

Till date I have not received the coupons nor AI am getting papers for which the payment is already made by me.

So I request the respected body to kindly interven and help me get a favourable compensation from Hindustan times.

Kaushik Juthani
[protected]

Hindustan Times — NON RECEIPT OF CUPENS

MY SELF GOVINDASWAMY I APPLIED HINDUSTAN TIMES 2 YEARS OFFER BUT I HAVE RECEIVED ONLY ONE YEAR AND THE BALANCE 1 YEAR I HAVE NOT RECEIVED.

KINDLY ARRANGE TO SEND THE 1 YEAR CUPENS TO THE BELOW ADDRESS

J/137, CIDCO COLY, SECTOR-3, AIROLI, NAVI MUMBAI -400708.

CONTACT NO: [protected]

REMINDER 1

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Tue 12/01/2010 12:23
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date


Dear Sir,

Still not received the coupon till date. I am sitting at RCP office Building no.5AGRWS128.

Regards,
Nilesh Panara





[protected][protected][protected][protected]
From: [protected]@hindustantimes.com [mailto:[protected]@hindustantimes.com]
Sent: Thu 07/01/2010 16:40
To: Nilesh Panara
Subject: Re: Subscription paid but coupons not received till date



Dear Reader,

Thank you for writing to us. Apologies for the inconveniece caused. Your coupons will be processed and dispatched to you shortly.
Coupon no : 2107972

Regards,



Subscription paid but coupons not received till date

Nilesh Panara to: subscription 12/30/2009 03:14 PM





[protected][protected][protected][protected]



Dear Sir,

I have paid a cash payment of Rs.200/- to Mr.Yogesh (mobile [protected]) on 28.11.2009 at Reliance office (sewree office) my form no is 582787.

My address is:

Nilesh M Panara
Sweet Home CHS Ltd.
Wing B-46, Flat No.44,
C.S.Road, Anand Nagar,
Dahisar (East), Mumbai 400068

I was informed that I will receive coupons by courier within 21 days.

However till date I have not received any coupons. Please look into the matter and send immediately the coupons.

Regards,
Nilesh Panara
[protected]

REMINDER 4

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Thu 21/01/2010 15:27
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date




REMINDER 3

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Wed 20/01/2010 16:55
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date


REMINDER 2

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Mon 18/01/2010 17:15
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date


REMINDER 1

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Tue 12/01/2010 12:23
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date


Dear Sir,

Still not received the coupon till date. I am sitting at RCP office Building no.5AGRWS128.

Regards,
Nilesh Panara





[protected][protected][protected][protected]
From: [protected]@hindustantimes.com [mailto:[protected]@hindustantimes.com]
Sent: Thu 07/01/2010 16:40
To: Nilesh Panara
Subject: Re: Subscription paid but coupons not received till date



Dear Reader,

Thank you for writing to us. Apologies for the inconveniece caused. Your coupons will be processed and dispatched to you shortly.
Coupon no : 2107972

Regards,



Subscription paid but coupons not received till date

Nilesh Panara to: subscription 12/30/2009 03:14 PM





[protected][protected][protected][protected]



Dear Sir,

I have paid a cash payment of Rs.200/- to Mr.Yogesh (mobile [protected]) on 28.11.2009 at Reliance office (sewree office) my form no is 582787.

My address is:

Nilesh M Panara
Sweet Home CHS Ltd.
Wing B-46, Flat No.44,
C.S.Road, Anand Nagar,
Dahisar (East), Mumbai 400068

I was informed that I will receive coupons by courier within 21 days.

However till date I have not received any coupons. Please look into the matter and send immediately the coupons.

Regards,
Nilesh Panara
[protected]

I am continuiously following Hindustan times for my coupons they are replying that they will ensure the delivery of coupons shortly, I am waiting for the coupons since last 2 months.

The complete followup and their reply is given below:



REMINDER 6

Thank you for writing to me and as usual waiting for the coupons.

But please attempt some efforts for delivering the booklet.

My office address is

MR.NILESH PANARA

(ACCOUNTS – FINANCE)

Sir Hurkisondas Nurrotumdas

Hospital & Research Centre

Padamshri Gordhanbapa Chowk

Raja Ram Mohan Roy road

Girgaon, Mumbai 400 004

Tel.No.66106326 / [protected]



My Residential address is:




Sweet Home CHS Ltd.
Wing B-46, Flat No.44,
C.S.Road, Anand Nagar,
Dahisar (East), Mumbai 400068








I am tired writing mails to you.


Regards,
Nilesh Panara


[protected][protected][protected][protected]
From: [protected]@hindustantimes.com [mailto:[protected]@hindustantimes.com]
Sent: Wed 03/02/2010 18:35
To: Nilesh Panara
Subject: RE: Subscription paid but coupons not received till date



Dear Reader,

Thank you for writing to us. Apologies for the inconvenience caused. We will ensure delivery of the coupon at the earliest.
Coupon no : 2107972

Regards,



RE: Subscription paid but coupons not received till date

Nilesh Panara to: subscription 02/01/2010 11:24 AM





[protected][protected][protected][protected]



Shortly means what after receiving your mail dated 07.01.2010 giving coupon no. is not enough.

Kindly make efforts to deliver the same. You people dont have proper management that is sure.

Regards,
Nilesh M Panara


[protected][protected][protected][protected]
From: [protected]@hindustantimes.com [mailto:[protected]@hindustantimes.com]
Sent: Thu 28/01/2010 19:03
To: Nilesh Panara
Subject: RE: Subscription paid but coupons not received till date


Dear Reader,

Thank you for writing to us. Apologies for the inconvenience caused. Your [protected]@199 coupons have been processed and it would be delivered to you shortly.
Coupon no : 2107972

Regards,


RE: Subscription paid but coupons not received till date


Nilesh Panara to: subscription 01/25/2010 02:20 PM






[protected][protected][protected][protected]



REMINDER 5

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Sat 23/01/2010 14:13
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date

REMINDER 4

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Thu 21/01/2010 15:27
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date


REMINDER 3

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Wed 20/01/2010 16:55
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date

REMINDER 2

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Mon 18/01/2010 17:15
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date

REMINDER 1

Regards,
Nilesh Panara
[protected] / 44779776


[protected][protected][protected][protected]
From: Nilesh Panara
Sent: Tue 12/01/2010 12:23
To: [protected]@hindustantimes.com
Subject: RE: Subscription paid but coupons not received till date

Dear Sir,

Still not received the coupon till date. I am sitting at RCP office Building no.5AGRWS128.

Regards,
Nilesh Panara





[protected][protected][protected][protected]
From: [protected]@hindustantimes.com [mailto:[protected]@hindustantimes.com]
Sent: Thu 07/01/2010 16:40
To: Nilesh Panara
Subject: Re: Subscription paid but coupons not received till date


Dear Reader,

Thank you for writing to us. Apologies for the inconveniece caused. Your coupons will be processed and dispatched to you shortly.
Coupon no : 2107972

Regards,

Subscription paid but coupons not received till date



Nilesh Panara to: subscription 12/30/2009 03:14 PM







[protected][protected][protected][protected]



Dear Sir,

I have paid a cash payment of Rs.200/- to Mr.Yogesh (mobile [protected]) on 28.11.2009 at Reliance office (sewree office) my form no is 582787.

My address is:

Nilesh M Panara
Sweet Home CHS Ltd.
Wing B-46, Flat No.44,
C.S.Road, Anand Nagar,
Dahisar (East), Mumbai 400068

I was informed that I will receive coupons by courier within 21 days.

However till date I have not received any coupons. Please look into the matter and send immediately the coupons.

Regards,
Nilesh Panara
[protected]

myself mr.paras.panchal.
i have subscribed for hindustan times 2 months back.
i have lost my subscription coupon due to some reasons.so my vendor is asking for the payment for the month he has send me the news paper.for this i had asked mahesh (ht marketing department)(ph no:-[protected])to help me out for this by giving me a duplicate coupon for my lost one.he refused to do so and without giving me a proper response he neglected my phone and cutted it.
these days mahesh is regularly sending marketing persons to my house and forcing me to get a new subscription from them or otherwise pay the vendors payment.
this shows that there is no proper costemer service for solving there problem insted to put them into losses.
so plz help me for the same or advice me some way out from this
my name:-paras.v.panchal ;phone no:-[protected].

MY CUPENS WAS LOST AT THE TIME OF SHIFTING PLEASE SEND A DUPLICATE CUPENS.
ADDRESS: 32, BHABHA HOUSE, KHETWASI 13TH LANE, NEAR H.N.HOSPITAL, MUMBAI-400004
CONTACT NO.[protected]

This is Rashmi Sapra from Udaan Foundation, Delhi . I had subscribed hindustan times for 2 years . I have paid Rs 1200/- via cheque No. 983026 dated 7/10/11 My Serial No. is 602764 with your executive Mr. Ashish. (with free spice mobile along with that)
Since there is no news about my coupons. I have made complained several times on your call centre, they replied me that your coupons will dispatched shortly. After one week I call your help line no. they replied that your coupons with your vendor Mr. Ved Prakash . I again call Mr. Ved prakash He simply denied that, till date I have not received any coupons. Now even after 4 months the coupons are not been delivered to me. I have inquired many times to your call centre but still have not received any satisfactory reply. I wonder the HT media is a large group and this type o[censored]nprofessionalism is not suited to your group. You have taught discipline and responsbility to all India but what about you sir ?

I am very busy person and I do not want to run from post to piller in your house . Please send me my coupon at early at possible otherwise give me my money back.

Rashmi Sapra
[protected]

Coupons not received after they were dispatched back by the postal department