[Resolved] Homeshop18 — False promises | |
Sub: Wrong Mobile Dispatched & Delayed in Replacement With reference to my order number[protected] of ONIDA GSM Mobile Phone model No.G500 was booking on 5th February 2009 on www.homeshop18.com web site. After 12 days I received my order but the mobile which I got & the mobile which was I order totally different. I was booking ONIDA GSM Mobile Phone model No.G500 & they shipped model No.F830. After several phone calls to customer care still I have not received my mobile. Every time customer care peoples tell me that please wait for one week. I booked complaint against my order on 17 February 2009 & complaint number 1083381. Still i have not received my product or refund. I am very disappointed of this kind of ghastly service. This is my first shopping on home shop 18 & got this kind of nastiest experience. I am suffering from this terrible experience because company system. Please change the system if customers will get into trouble & suffer. I called Mr. Karan (Supervisor) but he also said like other peoples. My request to all peoples who reading this complaint, please please dont purchase any product from Homeshop18 website or channel. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 129 Comments | |
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I had ordered "Wonderchef Laser Soft Touch 5 Piece" knife set on 01-Aug-2013 as I wanted it badly for my anniversary (which is on Aug 13). After a day, I see the status as "delayed delivery", when contacted the customer care, they said it's just a technical issue and the order will be delivered soon.
I repeatedly called them just to make sure that the product was in stock. They kept assuring me that the product is in stock and will dispatched on 7th Aug. On the 8th Aug, I got mail saying that the product is out of stock. They spoiled all my plans as I don't have enough time to buy from some other store either.
Had they informed me before itself, I could have ordered from some other website. After 8 days they are saying that it's out of stock. I will never visit their website again
I repeatedly called them just to make sure that the product was in stock. They kept assuring me that the product is in stock and will dispatched on 7th Aug. On the 8th Aug, I got mail saying that the product is out of stock. They spoiled all my plans as I don't have enough time to buy from some other store either.
Had they informed me before itself, I could have ordered from some other website. After 8 days they are saying that it's out of stock. I will never visit their website again
HomeShop18 — not returning back the product
i bought a spice mi525 mobile from hs18 and it is given in its site that any product which we want to return back is return back under its policy but it is not taking back my product and returning my money. i want to refund my product and return my cash. my mobile no is-- [protected]HomeShop18 — Swip Tablet Screen Damage
I have registered by Mobile talking, 18 Jan.2014 at 7:46 P.M, Complaint No. 94366545 against Order No.[protected], Over the Telephone talking after registered 48 hrs. your complaint response that why no response 7 days completed at my registered. Array
Refund of courier charges against return of material
I have return Nehru Jacket 02 nos through Maruti courier, porbandar and I have paid 200 /- rupees. Please send refund for the sameWrong Behaviour
Never buy any product from home shop18 (especially female) by the support of Customer care.First they response clearly then they will call customer again and again without any reason and behave wrongly.hand set display top side black & icon word cut
28aug2014 home shope18 in purchasing. mi516Wrong product delivered,help me!
I ordered protektive flip cover for nokia lumia 720 white.but i'm received a wrong product today.My product number:[protected].What can i do for refund my money?Help me!Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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I am very disappointed of this kind of ghastly service. This is my first shopping on home shop 18 & got this kind of nastiest experience. I am suffering from this terrible experience because company system. Please change the system if customers will get into trouble & suffer.