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HomeShop18 Complaints & Reviews

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Last updated Apr 2, 2023
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2012
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HomeShop18 reviews & complaints page 170

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R
Ram dutt
from Delhi, Delhi
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GPRS not Activated on this handset

My name is Ram dutt three months ago i have purchasce a Dual sim mobile phone WM3708i from Home shop18.Order no[protected]. According to phone Specification it is a Wap, GPRS activated phone and I am trying many time to connect it but i cannot use this function becuse every time it shows OTA not supported message. i trying to contact with service provider many time but i think no service facility available in delhi. They are cheat with customer...
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Prasad Indore
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered empty DVD box for 500!

I had ordered one TOPPER 10th Exam special DVD worth 500Rs for my daughter in the month of Sep 2009 from the online portal of HomeShop18.

They had promptly delivered an EMPTY I repeat EMPTY DVD box without any DVD. This has come through bluedart one of the premier courier company ( incidentally the same courier person delivered
me cd/dvd s worth 2200Rs from learnnext.com for my daughter again)so I can not doubt the...
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A
akanksha mehra
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective mobile & pearl set

sir/madam
I recently bought a mobile phones named H20 dual sim (model no.-V812) and also deccan pearls set set Rs 4490 and Rs 1599/- and our order no. were[protected] and[protected] respectively . The set we recieved was already having crack and when we asked the service man about it he told us to contact the company directly since his work was only confined to collect money.When we recieved our mobile phone ,its headset was not working...
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Ashish B Shenoy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of money as promised in advertisement and several other complaints

I had purchased an imedia touch screen phone based on the tv advertisement on channel home shop 18 on which they assured a no question asked 15 days money back on non liking of the product.

List of complaints.

1) This cell phone is a china phone, which is not being informed to the customers in the advertisement, which misguides the customers and i am a victim of the same as I never intended buying a china phone....
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S
Sapana Kumar Padhy
from Delhi, Delhi
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delay in delivery

Dear Sir,
I sapana kumar padhy book a product at homeshop18 on 22 aug 2009 and pay 4499/- advance for that product which is full amount of product, on 24 aug 2009. at that time company assured me that he will give my product with in 10-12 days of payment, but till now i already give 10 to 12 times complain at their customer care support and they always told me that "your product will be deliver to you with in 2 days"...
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S
sunita66
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interest free EMIs - False claim

Order No.[protected]

I had purchased an Imedia Iphone through the Homeshop18 website by opting for their 0% Interest free EMI scheme using my Citibank credit card. Before making the payment, I made it a point to go through their website for any conditions on using this facility but could not find any. I then called up their customer care and spoke to an associate there who assured me that there would be no extra charges as...
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rameshkumarsingh52
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund problem

I placed order No[protected] for Olumpus DigiCam FE25 on Homeshop 18. I returned it back due to following problems existing init i.e. Power backup, No audio in video recording, lance of camara too many time jammed. I returned it with TNT courier (Homeshop18 partner courier). Its almost passed 24 days but no refund was made to me and I also acknowledge one correction in name my name is RAMESH KUMAR SINGH and you are processing all of my...
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R
RAJAN JAYAWANT PATIL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRODUCT WRONGLY DELIVERED BY TNT COURIER TO HOMESHOP18 AND COMPANY IS NOT RETURNING THE PRODUCT (WHICH IS NOT THEIRS ) TO ME

I had sent parcel throgh TNT Courrier to INDIATIMESSHOPPING BUT TNT COURIER HAD WRONGLY DELIVERD THE PARCEL TO HOMESHOP18

TNT COURIER HAD REPLIED AS

"Kindly note the said shipment has been return back to Home Shop18, Noida office vide RTO Con No :[protected]DETAILS GIVEN BELOW)
You can speak with HomeShop18 for further follow ups"


Con No :[protected]
CustRef...
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D
Dinesh
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Homeshop 18 is Cheater

They are cheaters

False product they sent.
Not ready to pick up and thus denying refund.

All beware. Dont buy from HOMESHOP18. they are frauds. Dainik jagran and Icici bank... shame on you also who are linked to cheaters.......
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A
amitprakash.jsr
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not working and they are not replacing not refunding.

Bought DVD and MP3 combo from Homeshop 18. Mp3 was defective. I asked for replacement of mp3. after a lot of requests, they replaced it. but this too was not functioning. it was not at all being recognised by PC or DVD. I asked for refund or replacement. They made false assurances that they are arranging pick up for repacement but it never happened. now it is 3 months from my purchase and i am waiting for replacement. now they dont even reply...
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S
Surender Kumar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

for failure of mobile function

Dear Sir,
I have registered eight times of complain through home shop 18 customer care, But they dont take any action againt my mobile.they continously send defected mobile.Iam hareshed for this service.( complaint nos are -1617195, 1702111, 1737186, 1840485, 1764276, 1840485, 1885298, 1903534 ) So sir please take any action against this complain, I am waiting your response against the mail.

Thanks
surender kumarbr...
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G
Girish
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate Product

Order Orion Dual Sim Phone

- Bad Battery
- Bad Customer Service
- Bad Phone
- Not even worth Rs 1500
- They are cheating customers HOMESHOP18 should not do any business also they are taking money from people and not answering there calls. I SUGGEST NO NO FROM THIS SITE


DO NOT BUY FROM HOMESHOP18

HOMESHOP18 ARE THIEF...
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M
Manoj Purushothaman
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty product

hi i am manoj p from trivandrum of kerala state.

i ordered an mp3 player from homeshop18 after seeing an advertisement in malayalam daily
mathrubhumi and my order number was[protected].

i recd the item with its screen loose and handing inside its body.
i complained the case with their toll free number and the complaint
registration number is 1871595.

further the item was not...
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H
HomeShop18
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HomeShop18 Response on Blog posted by Arun Kumar Sonker on 11th August, 2009.

One of our customers Mr. Sonker has raised a concern regarding receipt of a defective product and requested for refund for his order of Energy Economizer on his blog posted on 11h August, 2009.

Under our promise of 15 days money back guarantee, we have requested him the send back the product. On receipt of the product, we shall initiate a refund for his order value.

This incidence is just as an exception and...
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R
ravi varma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received duplicate products

Hi, i am ravi varma, booked order with the reference of an advertisement telecasted in the TV Channel "Home shop18"
website url ("www.homeshop18.com")
product url ("http://www.homeshop18.com/shop/u/y/p-Sports-Q-and-Q-Fitness-S-Exercise-Q-and-Q-Fitness-Q-Equipment-S-Acce...Reebok-Q-Active-Q---Q-Sunglasses-Q-+-Q-Shoes-Q-+-Q-Watch/Home_Online-pI_39710-clI_2-cI...
br...
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bhupinder singh
from Ambad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no replacement of product on having a fault in the warranty period

homeshop18 is not replacing my product it is having an fault. they have given us 15 day money back gaurantee and product got falt in that gaurantee period but they and tell us to co-operate and has changed the product but product again got the fault it is in warranty period and now they are not picking the product through courier as there procedure is. when i have costomer care they just cut the line when i confired my name.there delivery...
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K
Kuldeep Chauhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order no- 701404842,701404642

I have booked two product order(Camcoder wespro and Samsung 8 mega pixel digital camera) from home shop 18 on 13 & 14 july 09, after seeing there 24 hour home shop 18 channel. There phone excecutive confirmed my order as well as my payment, received through credit card. Then one day one executive call me up and ask for my document(credit card latest month statement, my Pan card scand copy and my voter card scaned copy) that i forwarded...
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A
Abhishek Choudhry
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Termination of order without any reason

Hi

This is with regards to order nos.[protected] and[protected] placed on Homeshop18.com on June 22nd and June 23rd 2009. The orders being a Inalsa Cook Top Harmony CB (3 Burner) and a Inalsa Cooker Hood Prima BK - Black.
The products were supposed to be delivered in 8-10 working days. However after following up with the customer care regularly, I was told that there is a slight delay in the product and it will take another...
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S
sham singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of IFB Micro Oven starter kit

Respected sir,

I had booked an IFB 20 L Micro oven and the order no was[protected] and the same was delived to me vide sub order no. 70942227 on 3-3-2009.
Till now I have not received the starter kit which was supposed to be delived along with the same. In spite of several call made to your 24x7 phone lines the same answer is given to me that your complaint is registered and you will reveive the same within 2-3 days...
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santosh namboodiri
from Mumbai, Maharashtra
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No proper way of delivering ordered cargo..

Hi, self hd ordered a 78pc dinner set on 31/05/09 ref#[protected] for which I got a confirmation on 04/06 that it has been dispatched under ref#71317841. On 08/06 afternoon I got a call from First Flight that parcel is ready & will be dispatched either that day evening or next day morning i.e.09/06. Self checked with First Flight on 09/06 by abt 11:00hrs & was told that parcel is on the way however I didn’t get it till 16:00hrs...
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