[Resolved] HSBC Credit Card Division — Harrsement by HSBC Cr card divsion | |
I wish to apprise you by wrong and unlawful activities carried by HSBC Cr card division .There numbers are as follows.([protected], [protected], [protected] ) I am holding an cr card no 43845xxxx0146111.Ever since i got to know that i will be shifting my base out of this country i requested HSBC cr cards division to give me workable figure which could be settled in some period of time (Settlement of amount) ever since then cr cards division started to harass me and my family .My Enthusiasm To settle this due within the time frame of 10 months was highly misread as weakness as Monthly payment mode yield very handsome interest. They are adamant in there approach and are forcing me minimum amount only and keep pressuring the same fact that effective 01 Jan 09 they have stopped settling any amount which was not intimated to me by any means. They had gone to extend of forcing my money out of my savings account directly inspite of no written ack to do so and my repeated reminders to banking division to not entertain any such activity .This shows illegal &unlawful and greed exhibited by HSBC bank towards there customer .I just want to retreat my point that i wish to have a amount against my outstanding which could be settled over a period of time. I have current proofs to show how other banks and car loans companies have considered my request since i am flying out of this country.HSBC is no unique bank who can force there own unique banking policies to there customers .Calling families and harassing them is completely not acceptable . I get calls from [protected], [protected], and [protected] which keep on harassing me and my family inspite of the fact that minimum amount due stands outstanding only for current month. I request you to please help me out in this case. I am a responsible customer of HSBC and want to settle this loan but harassment and pressure tactics is used in my case which is not appreciated .Please suggest me a way out from this . Looking forward to hear from you on this. My ctc details are: Akash Tiwari [protected] akash.[protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 12 Comments | |
Comments
HSBC Credit Card Division — Tarnishing Customer image and false promises by the bank
I was approached by your executive at the Westside store sometime in the month of July to offer me a free for lifetime gold credit card. He said it was a special offer for the Westside customers who buy beyond s certain limit.He collected my Westside bill and a copy of front and back of my driving license attested by my signature with the bank application form and said that the bank would just make a verification call on my mobile post which a gold credit card will be sent to me.
The bank made some calls to me asking me for further documents to be submitted such as PAN card, Copy of any other card with another bank thereafter which I refused to give as it was against your offer and was a clear mis selling by your agent. I then asked your representative that I would not be interested in taking a HSBC card anymore and to cancel my application.
On the 11th of August I received a computer generated letter from your bank stating you would not be able to issue me a card as my credit profile is not in line with your lending profile.
I am a Platinum Plus card holder with HDFC Bank for over 2 years and was a gold card holder earlier with the bank for over 5 years with a current credit limit of 2 lakhs with an excellent track record with the bank. I also hold an ICICI gold credit card with a credit limit of Rs 50, 000 and do not have any issues with that card too. If so these banks would have cancelled my card long time
You have absolutely no right to insult me and tarnish my image stating that my credibility is not suitable for a bank especially after you have harassed me a number of times and I have declined your card.
I demand an explanation for this letter and a suitable compensation for the same.
HSBC Credit Card Division — Non receipt of credit card
Dear Sir,I would like to submit that around one month back one of your executive namely Smita Puri (Code: DDAP000607) had approched me with an offer of annual charge free 12 month package credit card of your esteemd bank and got filled up all requisite forms and certificates from me .She also issued me a ackowledgement slip sr. No 7489512 with a marketing code DDAA. After that i have received a registration serail no from your bank on sms which is[protected]. However recently i tried to contact the executive on her mob no [protected] but i couldnt contact her. I woul like to state that i am not at all eager to have the credit card in may hand since i got other cards, but it is a great concern to me if the details furnished are being misused. It is pertinent to mention that it was only your executives who had compelled me toapply or her commission.
Would be greatful if you could investigate the details and an reply from your side is eagerly awaited.
Thanking you.
Yours faithully
TK Rajeev
I was using HSBC credit card [protected]and I have already cleared the entire payment against full & final settlement
letter FFS/N1/NDH/NWO/Cards/11.3.08/1PM dated 11 March 2008 but No objection certificate is still awaited. This is causing considerable strain to me as my wife & family are pressing hard for producing the same before them. Kindly send me NOC at my office address urgently : D.T.C. Central Workshop-II, Okhla, Phase.I, New Delhi-110020 (Admn. department). Kindly also confirm the same to me on Mobile [protected].
Surjit Singh
letter FFS/N1/NDH/NWO/Cards/11.3.08/1PM dated 11 March 2008 but No objection certificate is still awaited. This is causing considerable strain to me as my wife & family are pressing hard for producing the same before them. Kindly send me NOC at my office address urgently : D.T.C. Central Workshop-II, Okhla, Phase.I, New Delhi-110020 (Admn. department). Kindly also confirm the same to me on Mobile [protected].
Surjit Singh
From
Prabhakaran G Pillai
5/B Pavitranagar,
Opp Cadila Laboratory
Godasar P.O
Ahmedabad-380050
Dear Sir/Madam
Sub: Non-responsive of my so many letters.
Ref: Card No [protected]
Though sending you number of letters no steps have been taken till date. Due to your negligence i have lost my goodwill in the market. No bank or financial institutions are ready to give me financial support. I have sent you number of letters to you whose details are as follow
1) Complaint registered with your Ahmedabad office on 15-12-06 vide no [protected]
2) Letter dated[protected]
3) Letter dated[protected]
4) Letter dated[protected] with an Indemnity Bond
5) Cheque paid on[protected] for Rs. 6700 personally at your Ahmedabad office
6) Letter dated[protected]
As per your demand to close my A/c i have even paid Rs. 6700 from my Gujarat Mercantile Co Op Bank A/c with following cheque no 139926 and date as on 08-09-07. Then also i have been receiving your statement of account frequently showing Debit balance.
As per your requirements I had even provided you the indemnity bond which I had handed over personally to Miss Sudha Madam, your office in charge at Ahmedabad branch, who have given receiving signature duly signed, still there was no solution from your side, on the contrary you are claiming that you have not received any such documents.
I visited your Ahmedabad branch many times, had telephonic conversation with many bank officials and sent many letters to Chennai also still no solution from your end.
Due to all your negligence for this case today I am facing a huge problem to get financial support from bank and other financial intuitions.
It is almost two years passed for this issue but still I have not got any solution.
Prabhakaran G Pillai
5/B Pavitranagar,
Opp Cadila Laboratory
Godasar P.O
Ahmedabad-380050
Dear Sir/Madam
Sub: Non-responsive of my so many letters.
Ref: Card No [protected]
Though sending you number of letters no steps have been taken till date. Due to your negligence i have lost my goodwill in the market. No bank or financial institutions are ready to give me financial support. I have sent you number of letters to you whose details are as follow
1) Complaint registered with your Ahmedabad office on 15-12-06 vide no [protected]
2) Letter dated[protected]
3) Letter dated[protected]
4) Letter dated[protected] with an Indemnity Bond
5) Cheque paid on[protected] for Rs. 6700 personally at your Ahmedabad office
6) Letter dated[protected]
As per your demand to close my A/c i have even paid Rs. 6700 from my Gujarat Mercantile Co Op Bank A/c with following cheque no 139926 and date as on 08-09-07. Then also i have been receiving your statement of account frequently showing Debit balance.
As per your requirements I had even provided you the indemnity bond which I had handed over personally to Miss Sudha Madam, your office in charge at Ahmedabad branch, who have given receiving signature duly signed, still there was no solution from your side, on the contrary you are claiming that you have not received any such documents.
I visited your Ahmedabad branch many times, had telephonic conversation with many bank officials and sent many letters to Chennai also still no solution from your end.
Due to all your negligence for this case today I am facing a huge problem to get financial support from bank and other financial intuitions.
It is almost two years passed for this issue but still I have not got any solution.
I am a card holder of HSBC card No [protected] validty of the card from 09/05 to 09/07. In this regard in spite of repeated reminders my card not had been activated. Hence i could not use my card. Kindly help to activate my card and send me the reply through e mail as mentioned above and contact me over my mobile no [protected]. With regards
L.venkatesh
Dated 01.02.2009
L.venkatesh
Dated 01.02.2009
Same with me
THEY ARE CHARGING MONTHLY SINCE 2007 EVEN MY CARD IS EXPIRED AND DID NOT SENT ANY STATEMENT FOR THE CHARGED MONEY NOR ANY PAPERS IN WHICH CONNECTION THIS IS BEING CHARGED. I HAVE WRITTEN SEVERAL TIMES TO THEM BUT THEY ASKED ME EVERYTIME YOUR AMOUNT IS PENDING TO PAY. NOT RESOLVING MY COMPLAINTS.
THEY ARE CHARGING MONTHLY SINCE 2007 EVEN MY CARD IS EXPIRED AND DID NOT SENT ANY STATEMENT FOR THE CHARGED MONEY NOR ANY PAPERS IN WHICH CONNECTION THIS IS BEING CHARGED. I HAVE WRITTEN SEVERAL TIMES TO THEM BUT THEY ASKED ME EVERYTIME YOUR AMOUNT IS PENDING TO PAY. NOT RESOLVING MY COMPLAINTS.
HSBC Credit Card Division — Extra charge
I got a statement having around Rs. 515 outstanding on my credit card. I deposited Rs. 550. But again HSBC is charging about Rs.440 saying it was a late payment. Even if it is a late payment ( say 10 days), how can they charge them Rs. 440. HSBC said it is their rule, if i have Rs. 1 due they will charge me Rs 400.HSBC Credit Card Division — Late Payment charges for no fault of mine.
Hi,I had a HSBC credit card bill for the month of July for which the due date was 4th Aug. I dropped in the cheque on 3rd Aug and since there was a Bankers strike it got cleared only on 8th Aug. For this, under various different sections, the Bank charged me an amount of 2000 Rs. for delay in payment in their next bill. I called their executives and requested them to consider the Bank strike and waive of the charges, however they were adamant and offeref to reduce 500 Rs of that. Since it did not justify me paying this charge for no reasons, I paid for the purchases and did not pay the penalties & also requested to discontinue my card. However Bank now says that they will not discontinue until I pay my complete penalty charges.
Need help to sort this out.
Rohan Fernandes.
Mumbai
dear sir, i am holding hsbc credit card for last 7 years and suddenly my one cards services have been blocked without my knowledge and second card services are deactivated without any knowledge in written from bank and i am not happy with the attitute. i also hold citibank and i have not yet used that card for last 4 years but they have not ever blocked my card for any reason.
please see what best can be done i have never
please see what best can be done i have never
I surrendered my credit card ending withb 6335 about five years and sttled all dues. But not I am getting mails by Sms asking me to pay some money. I fail to understand how can they demabnd any money five years after I surrenderd the card and settled the entire account. There seems to be now law to regulate such acts. These SMS cause me strain.
CREDIT CARD
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HSBC Credit Card Division — CHARGING RS.701/- INTO MY CREDIT CARD
THEY ARE CHARGING RS.701/- MONTHLY SINCE JUNE 2007 AND DID NOT SENT ANY STATEMENT FOR THE CHARGED MONEY NOR ANY PAPERS IN WHICH CONNECTION THIS IS BEING CHARGED. I HAVE WRITTEN SEVERAL TIMES TO THEM BUT THEY ASKED ME EVERYTIME YOUR AMOUNT IS PENDING TO PAY. NOT RESOLVING MY COMPLAINTS AND INSISTING ME TO PAY YOUR AMOUNT OTHERWISE WE WILL CHARGE YOU LATE FEE. I HAVE TOLD THEM TO FIX MY AMOUNT AND I WILLPAY THE FULL AMOUNT. THEY REFUSED TO DO SO. ONLY THREATING ME FOR LATE FEE CHARGES.