[Resolved]  ICICI Bank — ATMDEC CHG

Address:Thiruvananthapuram, Kerala

Hi All ,

I am having my salary accout in ICICI bank . But few days back 84 Rs/-(28.09 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time.
Moreever , it is also legal as per RBI rule.
Transaction details : 1)ATMDEC CHG/18-04-12/7544/25ST3
2)ATMDEC CHG/18-04-12/7544/25ST3
3)ATMDEC CHG/18-04-12/7544/25ST3
I want a proper justification

Thanks ,
Anubhav Mishra
cell:[protected]
Was this information helpful?
No (14)
Yes (71)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I am having accout in ICICI bank . But few days back 56 Rs/-(28.09 Rs * 3) were deducted from my account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time.
Moreever, it is also legal as per RBI rule.
Transaction details : 1)ATMDEC CHG/28.09
2)ATMDEC CHG/28.09
I want a proper justification

Suresh
ph:[protected]
Hi,

I too have a Salary A/C with ICICI . I also been charged Rs. 28.09/- for ...[protected] on 20/08/2014 with remark ATMDEC CHG/05-07-14/7118/25ST3

This is my Salary account. Please look into the issue and let me know as soon as possible..

Thanks,
Birender Singh Negi
Hi,

I too have a Salary A/C with ICICI . I also been charged Rs. 28.09/- for ...[protected] on 20/08/2014 with remark ATMDEC CHG/05-07-14/7118/25ST3

This is my Salary account. Please look into the issue and let me know as soon as possible..

Thanks,
Birender Singh Negi
Hi, I too have a Salary A/C with ICICI . I also been charged Rs. 28.09/- for ...[protected] on 20/08/2014 with remark ATMDEC CHG/05-07-14/7118/25ST3 This is my Salary account. Please look into the issue and let me know as soon as possible.. Thanks, Birender Singh Negi...
Hi ICICI Care,
I have been charged with Rs 28.03 two times for 1. ATMDEC CHG/25-08-14/5802/25ST3. 2. ATM/CASH WDL/16-09-14/21:07:56/0
Same as others.

Please Refund the money.
Dear Sir/Madam,

I'm having a salary account and I have been charged Rs 28.09/- thrice as ATMDEC CHG's on 17/09/2014... and I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough balance. So is it ethical to charge a customer for this reason.I think this is not under RBI guidlines. I need an explanation as to why these charges are applied to my account.


Details:
1 17/09/2014 ATMDEC CHG/19-08-14/2766/25ST3 Dr. 28.09
2 17/09/2014 ATMDEC CHG/19-08-14/2766/25ST3 Dr. 28.09
3 17/09/2014 ATMDEC CHG/19-08-14/2766/25ST3 Dr. 28.09

Name: Manjunath Bijali
A/c No:[protected]
Branch: sahakaranagar, Bangalore / ICIC0000604
mail:[protected]@gmail.com

Regards.
Hi,

Do anybody tell me what steps has been taken so far for resolving these queries...any idea...


Regards.
Hi All,

I am having my salary account in ICICI bank . But few days back 84 Rs/-(28.09 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". But this money deducted in january month with the following details and in december month balance is there in my account, Can anyone let me know why and where the problem got occur.

Transaction details : 1)ATMDEC CHG/25-12-14/4859/25ST3
2)ATMDEC CHG/25-12-14/4859/25ST3
3)ATMDEC CHG/25-12-14/4859/25ST3
I want a proper justification

Thanks and Regards
Alekhya Mogili
cell: [protected]
Hi,

I have a Salary A/C with ICICI . I been charged Rs. 28.09/- for ...[protected] on 20/08/2014 with remark ATMDEC CHG/05-07-14/7118/25ST3
Hi

I have also been charged Rs 28/- as ATMDEC charges on 22/02/2015 . This is my Salary account . I think customers need an explanation as to why this charges are deducted from our account.

My Account branch is Vikhroli Mumbai

Regards,
Raju Kumar Dasari
Hi

I have also been charged Rs 56.18 (28.09*2) as ATMDEC charges twice on the same date, 25/04/2015 . I think customers need an explanation as to why this charges are deducted from our account. Although no such charges are deducted from my SBI account. If it is with RBI guidelines then it should be same for all banks. But it is only happening with ICICI banks means they are real frauds.

The reported transaction detail is "ATMDEC CHG/11-03-15/2678/
25ST3 ". The transaction date is 25/04/2015
Hi,

I have been charged Rs.28/- for a transaction named ATMDEC
CHG/24-05-15/0743/25ST3, POSDEC
CHG/24-05-15/0743/25ST3, POSDEC
CHG/24-05-15/0743/25ST3
When i searched for more information on this type of transaction, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.


I am holding salary account where i can have upto zero balance, and if I am using other bank ATM, then its also legal as per RBI rule.
My name is shibu Ramakrishnan and acc no is[protected] .
contact no:[protected]
hi,
i also have been charged Rs 28.50 twice on same day ATMDEC CHG/03-05-15/0208/25ST3 from my salary account, I think the customers should need an explanation as to why this charges are deducted from our account. My account number is[protected] and is with ICICI bank Ramanattukara, Calicut, Kerala Branch
Hi All, I am having my salary accout in ICICI bank . But few days back 84 Rs/-(28.50 Rs * 1) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.Although i was having enough balance at that time.Moreever, it is also legal as per RBI rule.Transaction details : ATMDEC CHG/19-06-15/0297/25ST3I want a proper justificationThanks, Sunil kumar kscell:[protected]
I have also been charged Rs 57.00/- (Twice Rs 28.50) as ATMDEC chgs on 17/11/2015... and I am not clear why... ??

ATMDEC CHG/28-10-15/6835/25ST3 Rs 28.50
ATMDEC CHG/23-10-15/6835/25ST3 Rs 28.50

Please refund my deducted amount otherwise I will go to the Consumer forum.

Name: Amit kumar Gupta
A/C no:[protected]salary account)
email ID: amitgupta.[protected]@outlook.com
Contact No : [protected]
yes i also got deduction from my salary a/c when i did like this on 23/02/2016.
Hi,

My account has similar issue, this is ridiculous ICICI bank owes us a proper explanation on this.

ATMDEC CHG/03-01-16/3183/25+ST 28.50
ATMDEC CHG/03-01-16/3183/25+ST 28.50
ATMDEC CHG/03-01-16/3183/25+ST 28.50
ATMDEC CHG/03-01-16/3183/25+ST 28.50

Four times my money is deducted on the same day.
Hi,

I have been charged with Rs 28.50 on 22/02/2016. The transaction remark says
ATMDEC CHG/25-01-16/7281/25+ST. Kindly explain this transaction.

Please Note that mine is a salary account and I always have sufficient amount of balance.

Email id - [protected]@gmail.com
Acc No.[protected]

ICICI Bank — cancellation credit card

I would like to cancel my credit card due to some personal reasons. My card no. is [protected]. Thanks Indu Gaur H no.1449/5D Durga PurI Shadara Delhi 93

Debit card unblock

Hi My ICIC debit card got blocked. Tell me how to unblock it for online transaction's. Pls consider this on urgent basis. ShivamYadav [protected] [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23613
    Pending
    2053
    Resolved
    14240
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information