[Resolved] ICICI Bank — Cheated in Home Loan
This is Ashish Kumar, working with TCS (Tata Consultancy Limited) had taken a loan from ICICI Bank in Feb 2008. I was told that loan amount of 33 Lacs has been issued for me.
ICICI executive Mr . Parivesh [protected], Mr Rudra [protected] was involved to assist me in order to get the loan.
I got the loan of amount 32 Lacs and rest 87, 000/- INR they did not gave me saying that you will get it later.
Later when I received the check from ICICI Loan Division, it was showing some 87, 000/- INR paid to Lombard insurance. Then I spoke with Mr Parivesh and came to know that without informing me they gave me this insurance policy.
Parivesh told me that he will get me my 87000/- within a week and cancel the insurance, but it never happened. [ I have recorded his voice, commitments in my phone, 30 min - 60 min talk is recorded]
I made a complaint to ICICI Homeloan and Lombard & got the confirmation that an amount of 71000/- is returned to me. I requested them that I want total 87000/ back[ not only 71000/-] and played the recorded voice for ICICI executives on phone which I recorded while talking with Parivesh. Then within few minute they confirmed that rest of the amount will be return to me with 7 days.
Check the forwarded mail, it was showing I get another 16000/- returned by ICICI lombard. So total (71000 + 16000 ) should have come to me but Lombard has sent the amount to HOME LOAN division and they should return it to me.
Now whenever I am calling Lombard they are giving excuse and advising to talk to HOMELOAN and LOAN division says only 55, 000/ is adjusted and they are advising to talk to LOMBARD.
I would request you to help me in this regard.
Note : I have voice recording with ICICI Executive [ Parivesh ] who processed my loan and he has clearly mentioned that insurance was additionally given to you and you will get your money back.
My Name : Ashish Kumar
Contact : [protected] / [protected]
Loan 1 # LBFDB[protected]
Loan 2 #LBFDB[protected]
[protected] / [protected]
Tata Consultancy Services
A-78, Sector II
Noida - 201301, U.P
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Aug 14, 2020Complaint marked as Resolved