[Resolved]  ICICI Bank / Credit Card — payment already done but its showing not received

Address:Maharashtra

Dear Sir,
I was having two icici bank credite card five years back timely i have making payments of card but because of some personal reason payment was not for few month but after conversation with bank person i have done full & final settlement with bank person in may 2011 as per bank person said i have made payment by cash & that person given me settlement latter & payment receipt now bank is telling me we have not received any payment from your side,i have given all details to bank bt mail & taking follow up regularly but bank is telling me you have to make payment.
kindly request to you please suggest to me what should i do.
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank Credit Card — payment made not shown

I made payment of credit card dues for the purchases made in Aug. 08 on 13th Sep 08. the cheque was dropped in ICICI Bank cheque drop box. the payment not credited to my account and they have charged late payment fee etc. for no fault of mine. i have paid well before due date. the phone officer was very arrogant while i was conversing today i.e 4.10.08. please help. i want waiver of the late fee plus interest charges.

Credit Card — payment not showing in your company

Dear Sir,

I am holding your credit card from last 2.5 yrs. I was regularly paying more then minimum amout but last year inspite of paying regularly they charged me panelty/ late payment charges and over dues for e.g. my statement shows that you have to pay 500 as minimum amount i was paying 1000/- Rs. then also how it got over due.

Second thing when i apoke to your call center in Mumbai they told me that you have never paid single amount from january 2008. They told me that we are charging Hiden charges which is not shown in your statement when i asked they were not able to reply from that day i have spoken to yr mumbai person for 2 to 3 times but still my matter is pending at that time also i was ready to my dues but Bank never replied. As they never tried to shortout my Problem i stoped payment ( only because they told me that you have never paid single amount)

Now they want me to pay dues. I am ready to pay my original dues.

please reply as early as possible. please inform your Rajkot Branch to do needful thing and inform them that you have received my complain.

Regards,

Bhavik

ICICI Bank — Payment not recieved

ICICI Bank has installed a Credit/Debit Card Machine at my retail showroom. On 24 aug 09 I sold some articles worth Rs. 203380.00 to Rohan Bansal against an international debit card swipe issued by HSBC Bank. It is a Visa card no. [protected] with exp. date. 12/2010. The Icici bank Machine accepted the card and the settlement was done and batch closed. We have all the required proofs such as VISA card copy Customers Identification and his signature on the merchant copy too. The Bank now is not crediting our a/c with the beforesaid amount. please loo into the matter and respond
Thanking you
Sachin mehta M: [protected]
Dear Sachin,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI Bank — Not received any payments

.Dear Sirs ;

For god's sake would tell me my staus of PF Pension.

It is pending for last 5 years .Anyone working over there or not ?

Regd

No : MH/BAN/18796/491
NO :MH/BAN/32611
EMPLOER : ICICI BANK
Dear Janak,

We regret the inconvenience caused.

Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 270460). We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

Credit Card — settlement made but not showing

I have paid Rs.14000/-in 2007 as full and final settlement of Credit Card number- [protected]ang got the settlement letter.

but after 5 years they are showing as unsetteled account and asking for the money.so please find out the agent and square up the account
Dear Prakash,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4165480' in the subject line.

Regards,
ICICI Bank Customer Service Team
Dear Sir/Madam,

Sub:- I have done the full and final settlement of my personal loan in 08/06/2009 but ICICI bank is saying personal loan is not closed.

I was having personal loan LIBNG[protected] with ICICI bank. Full and final settlement is done on 08/06/2009 .i have the supporting documents to prove the settlement.
But i receiving phone calls saying that personal loan is not closed and outstanding is Rs.27600.
This is really shocking for me.
i never expected this kind of poor service from ICICI bank ltd.
mainly no 1 is there to listen the customers,
i think ICICI don't care about customer satisfaction,
please help me out in this regards
my CIBIL score is in bad shape because of this negligence.

i hope some one will help me.
Regards
Amarnath
mail id - dr.[protected]@gmail.com

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