[Resolved] ICICI Bank — Debit Card Lost and Misused for Shopping of Rs. 15,900/- | |||
Dear Sir/Mam, On 15th July 2012 at around 7:30 PM, I withdraw Rs. 2000/- from HDFC Bank ATM at Noida Sec 18 Metro station. And I got metro and come back to my home at Uttam Nagar, New Delhi-59. At 9:20 PM, I got a message from ICICI Bank that I made a debit card purchase of Rs. 15,900/- from JUMBO ELECTRONICS. I checked my ATM/ Debit Card but it was not there. so I just called ICICI Bank customer care and got the card blocked at the same moment. The customer care executive told me that it will take around 25 working days to resolve the issue and if we found it fraud, my amount will be refunded. I already, lodged the FIR regarding the incident and sent the application and related documents to the ICICI bank Recon Team in Mumbai. I am sure that the shopping was made at JUMBO ELECTRONICS, NOIDA ( Great India Place Mall). Since I searched on internet and found only one JUMBO ELECTRONICS Shop in Noida. Request the concerned to please resolve the issue soon. I am also very disappointed with the ICICI Bank Debit card Security policy that any one can Sweep the card and shop with any PIN, which is not there in other banks such as SBI. Also request the concerned to please take a note of this also. Thanks & Regards, Ajay Yadav +91-[protected] [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank — MISUSE OF LOST DEBIT CARD
HiI had lost my debit card on 28th August 2009 for which i had logged a complaint at ICICI BANK that there was a debit of 30,000/- Rs from my a/c (Card was swiped) n i dint even recived a single SMS abt the debits with an hours time i lost 30,000/- Rs for whcih i complaint to the bank as i dont remember by debit card number there was no police complaint logged by when checked wid ICICI bank y there was no SMS from theri end they had my old number updated in their records even after requesting at customer care several times for the change of alternate number ..... till date ICICI Bank is investigating the matter n no resolution given rather they are insisting me to give n FIR copy so that they can proceed further with the complaint.. Please Help