Comments
bank have no right for block account otherwise who will trust in bank for deposit in there account.
RBI should provide clear guidelines, so no bank can do this kind.
RBI should provide clear guidelines, so no bank can do this kind.
ICICI Bank — Forcible Deduction by bank
Dear Sir/Madam,With much remorse I would like to submit my grievance against ill-treatment by ICICI Bank officials.
Yesterday, on 21st July 2010, my ICICI savings bank account number[protected] was debited with an amount of Rs. 13788.46 for unknown reasons. On enquiry, it was found out that some ICICI credit card payment has been deducted automatically.
Sir, such a credit card was never acquired, nor used by me. However, I was constantly getting messages on my cell phone for quite some time for outstanding payments of this unaccounted credit card. Long back I had reported this matter to ICICI credit card division and they confirmed to correct this error. However, yesterday I was astonished by the forcible debit by your bank of an amount on behalf of an unaccounted credit card.
This is not all. A similar amount Rs. 13788.46 has been earmarked for the same card form my another savings account number[protected] and even this amount is likely to be debited any moment. There was no consent taken or warning given before making such a forcible transaction. My account was having funds to clear certain important payments to my ill parents. Now I am at mercy of the bank to refund that amount to me immediately. Otherwise, I will be not only forced to severe my 12 years old ties with the bank but will also be forced to take legal action against ICICI bank including going to media and consumer court.
Looking forward to immediate remedial action from your end with a written apology.
Regards,
Manish Narula
Hi Manish,
We are very sorry to hear about your experience. We have made a note of your savings account number and would be getting in touch with you at the earliest to resolve the issue.
Regards,
ICICI Bank Customer Service Team.
We are very sorry to hear about your experience. We have made a note of your savings account number and would be getting in touch with you at the earliest to resolve the issue.
Regards,
ICICI Bank Customer Service Team.
ICICI Bank — Multiple - i have even lost a count
To all my fellow Indians i hope you read this complaint and never ever have any relationship with ICICI Bank and it is my humble request. There are far better may be not as sophisticated banks in this country right from HDFC to State Bank of India.I have multiple relationships with ICICI Bank right from holding a demat account, to having a savings account to having a credit card and worst of all owing its shares (i hope i can convince my dad to sell them as well).
May be their IT set-up and processes seem the best in the industry, its the biggest joke i have ever seen. Since my complaints are many i will number them so it will be easier for you all to follow
1) Firstly my demat form was collected and the account was not opened for 45 days. Their reply was its misplaced we will open your account within 10 days. My old demat account opening cheque in favour of ICICI bank is still with them i dont given the way they are they might encash it anytime
2) Despite not mentioning anything on the form they issued a debit card to 2nd holder when not requested and charged some amount to me which after repeated follow-ups was reversed.
3) My DOB was captured wrongly on trading form and i couldnt trade for 3-4 days because of that. Its still a mystery how they processed the form if my DOB dint match with the proof i submitted (Pan Card)
4) Dividend Credit i dunno why they did it went to account X while all other charge went to account Y again i dont know why
5) I registered on Bill Pay, on the date when the payment was to be made to utility the status showed failed i had to pay 25 rupees late payment charges
6) Biggest joke is this i wanted to make a payment for my idea bill i couldnt do that for some technical reason. I called their call centre and they made payment on my behalf some 10 days before due date. Now on due date again that amount was debited. Two debits with no accountability what so ever.
These are just some of them the list is just endless. I have sent repeated emails to Chanda Kochar & senior management team all you get is a standard template reply we have received your email we will get back to you in xx days.
Biggest joke is it takes them 20 days to resolve a complaint where it was their mistake.
Thanks
Hiral Desai
[protected]/[protected]@gmail.com
Hi,
We have made a note of your account number. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team
We have made a note of your account number. Our official will get back to you soon to assist you.
Regards,
ICICI Bank Customer Service Team
Till date neither the amount is released nor the matter solved, the reader of the forum and misleaded by the bank officilas that they are serious to resolve the matter, I asked from the reader of this forum that after going through my case weather they will feel safe to keep their cash, and banking with the ICICIBank? What provission of law gave the bank the ample power and jurisdiction to lein a joint acccount and asked the other joint account holder to pay the arbitrary amount as demanded by the bank, when in fact the person to whom the bank demanding the money have never entered any contact with bank as defined under 171 of the contact act, and nothing to do with any due of the bank in any of the entities of the bank,
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank — Blocking of Funds
Hi,My savings account funds have been blocked against some credit card dues which I do not have.
Can the bank block any ones savings account against any dues ?
Kindly guide me .
Vikas Shah