ICICI Bank — ILLEGALLY BLOCKING LIEN AMOUNT FROM ICICIJOINT A/C[protected]

Address:West Bengal

This is to bring into your notice that I along with my husband are joint account holder in respect of account no.
[protected] , with ballygunge kolkataThat yesterday I noticed that an amount of about Rs 38500/- is
blocked in our account,
when i made call to icicibank customer care the customer care executive told me that due to lein amount of my
husband credit card,my amount has been blocked in my account, when repeated inquiry i learned
that the amount was blocked on account of credit card due in the name of my husband individual name
Pl note that we do not holds credit card save and except the instant credit card issued to us against FD
made with icicibank, and no overdue is pending in this card, and this credit card is in use,Moreover if supposed any
amount is overdue for the individual name of my husband, then he is solely responsible and liable of such payment I
am not responsible for any individual dues and act of my husband, As no any credit card is linked with this account nor i or my joint account holder has ever applied for credit card based upon this account,and if any credit card is taken by my husband i was not in
picture or aware of such, so i can not be compelled to make payment on account of the credit card of my husband, moreover I have not authorized icicibank to deduct such individual liabilities of my husband from my account,
Please further note that I have migrated to Kolkata after my marriage about 7 years back and at the relevant point of
time of opening the account i was not having any proper residential proof which is necessary to open a saving
account so i have opened this account jointly with my husband,and more importantly you have to blocked the amount
without verifying that if there is any due on account of any credit card of my husband, but in spite of it if suppose there
is any dues on account of my husband individually icicibank can not compelled other to make such payment, since
this account is mostly operate by me for the Daily needs of my children and household.
I intends to know that if none of the joint holder has taken any credit card on the basis of this saving account from the
bank,and/or also no credit card to either joint account holder is linked with this saving account, moreover can a joint
holder is forced to pay the liabilities and/or dues, taken by the another joint account holder from the icicibank under
his individual capacity?
That above illegal, arbitrary, one sided and unjust decision and activities of the icicibank is total violation of the
directives issued by the Reserve Bank in relation to banking or other services,non-observance of Reserve Bank
Directives on interest rates;levying of charges without adequate prior notice to the customer;without giving ample
hearing to the customer and one sided, against law of natural justice and equity,
In the above fact and circumstances, untill and unless appropriate step is taken to unblock the fund illegally blocked
by icicibank there shall be abuse of process of law and natural justice and in such event i am determined to fight till
end and shall be contained to initiate multiple proceeding to frame a rule by the court of law so that icicibank shall not forcibly illegally harass Innocent customers,and people may not lost faith upon the rule of law and initution of justice
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ICICI Bank — Blocking of Funds

Hi,
My savings account funds have been blocked against some credit card dues which I do not have.

Can the bank block any ones savings account against any dues ?

Kindly guide me .

Vikas Shah
bank have no right for block account otherwise who will trust in bank for deposit in there account.
RBI should provide clear guidelines, so no bank can do this kind.

ICICI Bank — Forcible Deduction by bank

Dear Sir/Madam,

With much remorse I would like to submit my grievance against ill-treatment by ICICI Bank officials.

Yesterday, on 21st July 2010, my ICICI savings bank account number[protected] was debited with an amount of Rs. 13788.46 for unknown reasons. On enquiry, it was found out that some ICICI credit card payment has been deducted automatically.

Sir, such a credit card was never acquired, nor used by me. However, I was constantly getting messages on my cell phone for quite some time for outstanding payments of this unaccounted credit card. Long back I had reported this matter to ICICI credit card division and they confirmed to correct this error. However, yesterday I was astonished by the forcible debit by your bank of an amount on behalf of an unaccounted credit card.

This is not all. A similar amount Rs. 13788.46 has been earmarked for the same card form my another savings account number[protected] and even this amount is likely to be debited any moment. There was no consent taken or warning given before making such a forcible transaction. My account was having funds to clear certain important payments to my ill parents. Now I am at mercy of the bank to refund that amount to me immediately. Otherwise, I will be not only forced to severe my 12 years old ties with the bank but will also be forced to take legal action against ICICI bank including going to media and consumer court.

Looking forward to immediate remedial action from your end with a written apology.

Regards,
Manish Narula
Hi Manish,

We are very sorry to hear about your experience. We have made a note of your savings account number and would be getting in touch with you at the earliest to resolve the issue.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — Multiple - i have even lost a count

To all my fellow Indians i hope you read this complaint and never ever have any relationship with ICICI Bank and it is my humble request. There are far better may be not as sophisticated banks in this country right from HDFC to State Bank of India.

I have multiple relationships with ICICI Bank right from holding a demat account, to having a savings account to having a credit card and worst of all owing its shares (i hope i can convince my dad to sell them as well).

May be their IT set-up and processes seem the best in the industry, its the biggest joke i have ever seen. Since my complaints are many i will number them so it will be easier for you all to follow

1) Firstly my demat form was collected and the account was not opened for 45 days. Their reply was its misplaced we will open your account within 10 days. My old demat account opening cheque in favour of ICICI bank is still with them i dont given the way they are they might encash it anytime

2) Despite not mentioning anything on the form they issued a debit card to 2nd holder when not requested and charged some amount to me which after repeated follow-ups was reversed.

3) My DOB was captured wrongly on trading form and i couldnt trade for 3-4 days because of that. Its still a mystery how they processed the form if my DOB dint match with the proof i submitted (Pan Card)

4) Dividend Credit i dunno why they did it went to account X while all other charge went to account Y again i dont know why

5) I registered on Bill Pay, on the date when the payment was to be made to utility the status showed failed i had to pay 25 rupees late payment charges

6) Biggest joke is this i wanted to make a payment for my idea bill i couldnt do that for some technical reason. I called their call centre and they made payment on my behalf some 10 days before due date. Now on due date again that amount was debited. Two debits with no accountability what so ever.


These are just some of them the list is just endless. I have sent repeated emails to Chanda Kochar & senior management team all you get is a standard template reply we have received your email we will get back to you in xx days.

Biggest joke is it takes them 20 days to resolve a complaint where it was their mistake.

Thanks
Hiral Desai
[protected]/[protected]@gmail.com
Hi,

We have made a note of your account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team
Till date neither the amount is released nor the matter solved, the reader of the forum and misleaded by the bank officilas that they are serious to resolve the matter, I asked from the reader of this forum that after going through my case weather they will feel safe to keep their cash, and banking with the ICICIBank? What provission of law gave the bank the ample power and jurisdiction to lein a joint acccount and asked the other joint account holder to pay the arbitrary amount as demanded by the bank, when in fact the person to whom the bank demanding the money have never entered any contact with bank as defined under 171 of the contact act, and nothing to do with any due of the bank in any of the entities of the bank,

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