[Resolved] ICICI Bank Limited — Losing of Cheque | |
Dear Sir / Madam, I've deposited my salary cheque no. 812070 dated[protected] of Rs. 4, 600.00 payable at State Bank of India, South Ex-II, New Delhi, From Aztech Computers, New Delhi, in ICICI Bank Limited, Branch-South Ex-II, New Delhi on[protected]. I was asked for the Receipt of Deposit Cheque. But they said, Deposit it into Drop Box. After 4 days, When I've gone to ATM to withdraw money. there was no money deposited in my account no.[protected]. then I go to the ICICI bank branch. but they didn't any help. then i called to ICICI bank customer care, they said, "sir, the system is updating now, so we do not able to accept your request / complaint. please call us later. After that I called them in evening and they said your cheque has bounced and they send it to my postal address by courier. But I am not getting the cheque till now. I again go to the Branch Office and the Office said, We can't help you. Please call our Customer Care. After Holi I again called the Customer Care and they said that they send my cheque at my postal address. On[protected], They called on my home Number insted of my mobile number - [protected], which is already registered there for mobile banking and said - "You'll come to our Nehru Place Branch Yesterday." On[protected], I was go to the Nehru Place Branch, But in branch, they said that they didn't know who's called me to come there. Then I've filed a complaint on ICICI Bank Website on[protected]. They give a request no. SR 60687927 and told to solve my problem within two days. On[protected], I again called to Customer Care to know about the progress in my case. But even after atleast 25 minutes they were not able to say anything about cheque. they told me to wait till[protected] and note my mobile number to know me about the case. but today is[protected] and they still not calling me. Sir, Now I'm very Upset, Tired and Disturbed. Please do somthing for me. I'm not able to go here-n-there to leave my office daily. I want to launch this complaint against ICICI Bank Limited. And I'm ready to admit a case in Consumer Forum against them. Thank You. Vishal Saxena Mob:- 0-[protected]. ICICI Bank A/c No.[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear Sir,
I have an account in icici bank chinchwad pune ac no[protected], on 9th i have deposited the icici cheque no 733371 dt 8.02.09 in the name of hsbc credit card of mine the bank says till today i.e on 1st march 2009 the payment is not recieved. i have been to the chinchwad branch but the lay executive said that it may have been credited in the suspense account of HSBC bank and she said that ur query woul be solve in the Bhandarkar Rd branch pune, where there was no concerned of sending me.
I need a quick solution to this problem or else i will seek legal help for harassing the customer, r u listening really.
Ranjit Sardar
[protected]
I have an account in icici bank chinchwad pune ac no[protected], on 9th i have deposited the icici cheque no 733371 dt 8.02.09 in the name of hsbc credit card of mine the bank says till today i.e on 1st march 2009 the payment is not recieved. i have been to the chinchwad branch but the lay executive said that it may have been credited in the suspense account of HSBC bank and she said that ur query woul be solve in the Bhandarkar Rd branch pune, where there was no concerned of sending me.
I need a quick solution to this problem or else i will seek legal help for harassing the customer, r u listening really.
Ranjit Sardar
[protected]
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I am Ranjit Sardar
I have given a icici bank cheque no 733371 on 9th feb 09. in the name of hsbc credit card of mine for rs.4895/- the hsbc bank says it has not recieved the money till date i.e. on 1st mar 2009. i have been to the icici branch office in chinchwad where my account is and the account no. is[protected] but the customer executive was so rude she said that the amount of 4895/- is deposited, iasked her for statement but she said go to bhandarkar rd branch pune, what reason was given idont know but due to overshowing of excessive work the woman employee answer very rudely, and the call centre is also answering the same thing that cheque amount is debited but they r declining in whose name it is debited, the hsbc credit card says that no payment is recieved, Sir, i need a consolidated statement that in whose name the cheque is deposited, can any body from icici bank pune answer my querie, as i have recieved the interest statement from hsbc bank for non payment.