[Resolved] ICICI Home Finance — Harassment | |
This complaint was initially posted on 6th Nov. 2008 and no concrete action was taken by ICICI. I am posting it again to remind the concerned authorities to take concrete action. This shows how the big companies / banks harass the consumers in their own interest and escapes. I have taken home loans from ICICI Home Finance in 2002. further I also took the ICICI credit card, car loan and opened the bank account in 2002. Initially I was proud to be the part of ICICI family. ICICI is excellent in following up with customers but harass customers once the loan was reimbursed or the account was opened. The harassment initially started in 2007 with the customer care of ICICI bank due to their rude, unprofessional behaviour, untimely attitude. I went to ICICI DLF - 1, Gurgaon branch several times for some transactions. I have been harassed by the Branch Manager for one hour in public without any fault of mine. when I took this matter up with the higher authorities of ICICI Bank, no action was taken. I can provide the proofs of correspondence upon request. In second instance, I went to ICICI Home Finance in 2008 to know why there is the difference in the home loan interest rates for new customers and existing customers. To my surprise, nobody bothered to reply. Still this query is left unanswered, why existing borrowers are paying EMI's for home loans @ 13.5 - 14% p.a. whereas for new borrowers home loans is available at @ app. 11% p.a. Why ICICI has not reduced the home loan interest rates inspite of the assurance from COO to the PM whereas other banks have reduced the same? There is some problem in defining the rules to handle banks. There should be same slab of home loan interest rates for new borrowers and existing borrowers. In another instance, my CAR met an accident in 2008. When I called up customer care for insurance claim, they came for verification of damaged CAR after three days. I paid the money to repair my CAR inspite of its insuranc from ICICI Lombard. I requst the Lagal authorities to take strict action against all ICICI units. Dear friends, do not go to ICICI bank. If you have already chosen, prepare yourself in advance to prevent such kind of mishaps with you. I am avaialble at[protected] for more informtion to my friends. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Kindly refer to the complaint lodged by me on 6th Nov. 008 regarding various issues with ICICI, I received numerous calls from ICICI. But to my surprise, instead of resolving the issues most of the persons asked whether I have lodged the complaint in the consumer court or not. Further instead of resolving the issues mentioned in my previous complaint dated 6th Nov. 2008, ICICI is just revolving around the bush.
I request ICICI to take strict displinary action against the Branch Manager of ICICI DLF Phase - I, Gurgaon Branch.
Although I am not expecting any justice for my cases, but I do not want anybody else to be trapped in similar cases with ICICI.
I request the concerned authorities to tighten the norms for ICICI bank which are in the interest of consumers.
I further request ICICI to resolve all the issues mentioned in my previous complaint dated 6th Nov. 2008.
Dear friends, I request you once again to give hundred thoughts while choosing ICICI. I can be reachable at[protected] or at [protected]@rediffmail.com.
TARVINDER SINGH
I request ICICI to take strict displinary action against the Branch Manager of ICICI DLF Phase - I, Gurgaon Branch.
Although I am not expecting any justice for my cases, but I do not want anybody else to be trapped in similar cases with ICICI.
I request the concerned authorities to tighten the norms for ICICI bank which are in the interest of consumers.
I further request ICICI to resolve all the issues mentioned in my previous complaint dated 6th Nov. 2008.
Dear friends, I request you once again to give hundred thoughts while choosing ICICI. I can be reachable at[protected] or at [protected]@rediffmail.com.
TARVINDER SINGH
I want to complain against Mr Mohit Sharma, Emp No 130914, located in Green Park, N Delhi branch who insisted me to change my pre emi plan loan into emi plan by persuading me to sign documents for the same and loan will be downsized for the amount disbursed and undisbursed loan would be resanctioned for the same projects. I have now received the demand letter from the builder and nothing is there to get the cheque for the same. This is something which i was not interested but due to malafide intention of the employee of ICICI, I now feel trapped in the same. I would like to know from where i can get the assistance for the same.
Please write your complaints by email to "senior.[protected]@icicibank.com"
Do not forget to CC your story to "chanda.[protected]@icicibank.com"
Or if you are in Mumbai you can contact directly Chandrika Naidu @[protected].
My issues been resolved in 4 days, when I contacted above people.
Do not forget to CC your story to "chanda.[protected]@icicibank.com"
Or if you are in Mumbai you can contact directly Chandrika Naidu @[protected].
My issues been resolved in 4 days, when I contacted above people.
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ICICIHome Finance — Harassment
I have taken home loans from ICICI Home Finance in 2002. further I also took the ICICI credit card, car loan and opened the bank account in 2002. Initially I was proud to be the part of ICICI family. ICICI is excellent in following up with customers but harass customers once the loan was reimbursed or the account was opened.The harassment initially started in 2007 with the customer care of ICICI bank due to their rude, unprofessional behaviour, untimely attitude.
I went to ICICI DLF - 1, Gurgaon branch several times for some transactions. I have been harassed by the Branch Manager for one hour in public without any fault of mine. when I took this matter up with the higher authorities of ICICI Bank, no action was taken. I can provide the proofs of correspondence upon request.
In second instance, I went to ICICI Home Finance in 2008 to know why there is the difference in the home loan interest rates for new customers and existing customers. To my surprise, nobody bothered to reply. Still this query is left unanswered, why existing borrowers are paying EMI's for home loans @ 13.5 - 14% p.a. whereas for new borrowers home loans is available at @ app. 11% p.a. Why ICICI has not reduced the home loan interest rates inspite of the assurance from COO to the PM whereas other banks have reduced the same? There is some problem in defining the rules to handle banks. There should be same slab of home loan interest rates for new borrowers and existing borrowers.
In another instance, my CAR met an accident in 2008. When I called up customer care for insurance claim, they came for verification of damaged CAR after three days. I paid the money to repair my CAR inspite of its insuranc from ICICI Lombard.
I requst the Lagal authorities to take strict action against all ICICI units.
Dear friends, do not go to ICICI bank. If you have already chosen, prepare yourself in advance to prevent such kind of mishaps with you. I am avaialble at[protected] for more informtion to my friends.