[Resolved] ICICI Home Finance Fixed Deposit — Non Refund of Principal Amount | |||
My Fixed deposit deposited with ICIC Home Finance having FDR Nos. 1) 333H0047202 & (2)333H0047185 IS MATURED ON Dated 2.05.2010. I Have applied along with original FDR Copies for refund of the same in ICICI Bank , Jalgaon Branch. on Dated 4.05.2010.But Till today i doesn't received cheque for my Payment. I have contacted to customer care of ICiCI Home fianance.they told that they donot received my Application & advice to contact ICICI bank at Jalgaon where i have deposited the FDRs. The Branch Manager at Jalgaon told that he has submitted the application to ICICI Home Finance. He told that mail correspodance has been made with Mr. Vijayakumar, Mr Riyaz & mr. Anant Surve of ICICI Home Fianance. But no response he received.In all this i am not getting payment/Cheque. Can som one help? Eknath Shridhar Patil,Jalgaon Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
11 Comments | |||
Comments
ICICI HFC Fixed deposit — Issue of duplicate copy of fixed deposit
Hi ,I have ICICI home finance fixed deposit .
FDR No.[protected]
Issuing Branch :- Hyderabad Begumpet
Maturity date :- 18 July 2010
Unfortunately the Fixed deposit document was missed and i applied for the duplicate copy of FD document at Sector 50 Noida branch by submitting the indemnity form on Rs. 300 stamp to Mr. Zubair khan on 30 June 2010. But after consistent follow up still I have not received the FD copy and there is no proper answer from Mr. Zubair khan . I dropped the mail to Mr. Zubair on his ID zubair.[protected]@icicihfc.com also .For the same I dropped the mail to customer.[protected]@icicibank.com
[protected]@icicibank.com but there is no response . So now I do not know how to get the FD copy and money from ICICI. ICICI always talks about customer service this is the example of customer service provided by ICICI . So please help me in this regard as I need money urgently to do some work .
Hope I will get the solution now .
Akash Agrawal
ICICI Home Finance — Non payment of Fixed Deposits
My two FDs were submitted to their ICICI Kondhwa branch pune about one month before maturity i.e 28th July,2010 for renewal of principal amount Rs. 25000/each and with instruction to credit the interest amount to savings bank A/c.But on 28th July when I contacted them through call center regarding confirmation of renewal .I was answered that it will take another two days.I was amazed to hear their answer because I was myself a state Bank retired officer could not digest the answer.I told them to connect me to their senior officer. I was connected to some officer named Mr.Vinay kumar. He assured me that my work will be done and he will confirm me on my mobile no and I also requested him not to renew the FDs but to credit the maturity amount to our savings bank A/c. Till date I am yet to get any call from Mr.Vinay nor my SB A/c credited with the maturity amount Hi Santosh,
We are very sorry for the inconvenience caused. Please write to us with your contact details at [protected]@icicibank.com and we shall contact you soon to address your concern. Kindly refer "608748" in the subject line.
Regards,
ICICI Bank Customer Service Team.
We are very sorry for the inconvenience caused. Please write to us with your contact details at [protected]@icicibank.com and we shall contact you soon to address your concern. Kindly refer "608748" in the subject line.
Regards,
ICICI Bank Customer Service Team.
Dear Mr. Akash,
Sorry for the delay in response. We understand that our official Mr. Zubair Khan had contacted you and addressed your concerns regarding your HFC Fixed Deposit.
Regards,
ICICI Bank Customer Service Team.
Sorry for the delay in response. We understand that our official Mr. Zubair Khan had contacted you and addressed your concerns regarding your HFC Fixed Deposit.
Regards,
ICICI Bank Customer Service Team.
Sub : Regarding Maturity of Fixed Deposit.
Ref : Customer ID No:[protected] Dt. 30.10.09 & F.D Receipt No:[protected].
Dear Sir,
I regret to inform you that my above mentioned fixed deposit was matured on 28.10.2010 of ICICI Home finance fixed Deposits. Accordingly I submitted request letter on 19.10.2010 to transfer my maturity value in my Saving Account No. : [protected] of IDBI Bank along with Cancel cheque for reference of account details.
But, yet to received the Fixed Deposit matured amount. After that several times I visited your Bistupur branch office, jamshedpur and met Mrs. Sonia who is handling the Home finance fixed Deposits, she told me your cheque will be directly sent to your Home address but return back to our head office due to courier service not provided at Gadra- Govindpur. As per there statement my cheque was return back two to three time.
I could not understand when I submit my bank details as per there advice, why they are sending cheque to my home address. Recently I met Mrs. Sonia she told to me after two to three day ECS or RTGS will be done to your IDBI account directly. After 10 day I checked my account today but not credited.
Therefore, I would request you to please took into the matter seriously and arrange to settle my above Fixed Deposit.
Thanking you,
Your faithfully,
( V Sai Prasad)
My email ID : zenith.[protected]@gmail.com
Ref : Customer ID No:[protected] Dt. 30.10.09 & F.D Receipt No:[protected].
Dear Sir,
I regret to inform you that my above mentioned fixed deposit was matured on 28.10.2010 of ICICI Home finance fixed Deposits. Accordingly I submitted request letter on 19.10.2010 to transfer my maturity value in my Saving Account No. : [protected] of IDBI Bank along with Cancel cheque for reference of account details.
But, yet to received the Fixed Deposit matured amount. After that several times I visited your Bistupur branch office, jamshedpur and met Mrs. Sonia who is handling the Home finance fixed Deposits, she told me your cheque will be directly sent to your Home address but return back to our head office due to courier service not provided at Gadra- Govindpur. As per there statement my cheque was return back two to three time.
I could not understand when I submit my bank details as per there advice, why they are sending cheque to my home address. Recently I met Mrs. Sonia she told to me after two to three day ECS or RTGS will be done to your IDBI account directly. After 10 day I checked my account today but not credited.
Therefore, I would request you to please took into the matter seriously and arrange to settle my above Fixed Deposit.
Thanking you,
Your faithfully,
( V Sai Prasad)
My email ID : zenith.[protected]@gmail.com
Hi,
We are sorry to hear about your experience. We have made a note of your fixed deposit number. We will get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team.
We are sorry to hear about your experience. We have made a note of your fixed deposit number. We will get in touch with you at the earliest.
Regards,
ICICI Bank Customer Service Team.
Hi,
We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com and we'll get back to you soon.
Regards,
ICICI Bank Customer Service Team.
We tried contacting you but you were not reachable. Please email us your contact details at [protected]@icicibank.com and we'll get back to you soon.
Regards,
ICICI Bank Customer Service Team.
Hi,
We had dispatched your interest warrant at the communication address updated in your FD. However, it has been returned undelivered. Please write to us at [protected]@icicibank.com with your current contact number and communication address for us to re-dispatch it. Refer "UID 1856774" in subject line.
Regards,
ICICI Bank Customer Service Team.
We had dispatched your interest warrant at the communication address updated in your FD. However, it has been returned undelivered. Please write to us at [protected]@icicibank.com with your current contact number and communication address for us to re-dispatch it. Refer "UID 1856774" in subject line.
Regards,
ICICI Bank Customer Service Team.
65%
Complaints
23614
Pending
2050
Resolved
14243
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We regret the inconvenience faced by you. Kindly email us at [protected]@icicibank.com with your contact details so that we can contact you and address this issue at the earliest. Please mention "UID 487772" in the subject line.
Regards,
ICICI Bank Customer Service Team.