[Resolved] Icici Lombard — Claim Refund | |
1. I am having car insurance policy with ICICI Lombard and policy no is 3001/51063036/01/000. 2. My car met an accident and I logded a request for claim and the claim no MOT00815849 was allotted to me on 14-JUN-2008. 3. After the survey I was told that cheque will be send on address which was given to surveyor in next 10 days. 4. After 10 days when I contacted the customer service I was told the cheque is being delivered and I should wait for seven working days. 5. After seven days again I called and i was told that cheque has been delivered to me. When I told them that I have not got the cheque they gave me shippment number of "BLUE DART COURIER" and told to check with them. Blue dart told they have delivered on the address which was given by ICICI. 6. I again called ICICI Lombard cutomer service and told them to cancel the cheque and issue a fresh cheque on my name. I was given complaint no. 3101149 and was assured cheque will be delived in next 7 days. 7. Again i called customer service after 7 days, they responded by saying that cheque has been delivered long back to me. I had to again tell the whole story and i was given a fresh complaint no. 3138780 and told to wait for 7 days. 8. It has become a total nuisance for me and already two months have passed. It is a displayof total unprofession attitude and is not acceptable from a company of such repute. 9. I strongly recommend all users NOT I repeat NOT to insure through ICICI Lomard for your own good Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 8 Comments | |
Comments
Dear Sir,
please accept my complaint about a Maruti-800 damage insurance case
I want to say I am fighting since last five years as a maruti-800 damage insurance case
Firstly the legal department says that you have use the car as a commercial vehicle
Then we have cleared by the court that vehicle is a private car not a commercial vehicle
Then legal process promise to give claim of Rs.8000/-
And till now there is no activity about claim by the ICICI Lombard Insurance company.
Please help of your customer
My claim no. 3158
Policy no. 3001/0004038
Regards
Arvind Kumar.
Cell no. [protected]
please accept my complaint about a Maruti-800 damage insurance case
I want to say I am fighting since last five years as a maruti-800 damage insurance case
Firstly the legal department says that you have use the car as a commercial vehicle
Then we have cleared by the court that vehicle is a private car not a commercial vehicle
Then legal process promise to give claim of Rs.8000/-
And till now there is no activity about claim by the ICICI Lombard Insurance company.
Please help of your customer
My claim no. 3158
Policy no. 3001/0004038
Regards
Arvind Kumar.
Cell no. [protected]
Good Afternoon,
This is Rajasekhar I have complaint is there regarding Lombard (cashless healthcard) your one of the executive Rani is there did the blended mistake for me.
Actually I have apply for credit card. She calls to me and told that your credit card has some amount will be blocked some 20000 amount suppose this amount will be unblocked you must take the policies that amount. After that you have received documents you given a 15 days grace period for decide whether the policy is taken or not. My policy is activated on September 20. She told me after 1 month there is no deductions in the amount suppose you want to cancel the policies.
My policy details are one is 04007890/00/00 and 04007889/00/000 regarding this plz help no deduction of my amount.
I enquired that executive Rani is leave that company.
Regards:
[protected]
This is Rajasekhar I have complaint is there regarding Lombard (cashless healthcard) your one of the executive Rani is there did the blended mistake for me.
Actually I have apply for credit card. She calls to me and told that your credit card has some amount will be blocked some 20000 amount suppose this amount will be unblocked you must take the policies that amount. After that you have received documents you given a 15 days grace period for decide whether the policy is taken or not. My policy is activated on September 20. She told me after 1 month there is no deductions in the amount suppose you want to cancel the policies.
My policy details are one is 04007890/00/00 and 04007889/00/000 regarding this plz help no deduction of my amount.
I enquired that executive Rani is leave that company.
Regards:
[protected]
From : Prashanta Swain <[protected]@indiatimes.com>
Subject : Loss or damage to vehicle
To : [protected]@icicilombard.com
Cc : "swain india <"swain.[protected]@gmail.com">
Bcc : "swain india <"[protected]@rediffmaill.com">, "swain india <"[protected]@yahool.com">, "swain india <"[protected]@sify.com">
Mon, Sep 15, 2008 05:04 PM
4 attachments
Reply Reply All Forward Print
Dear sir,
On dated 12/09/2008 about 2.00PM my vehicle (Reg No-OR-02 AR 1649) dashed with a two wheeler and cause to damage, that on 13/09/2008 I took my vehicle to . Rohan Autoriders (P) Ltd, A-54/1, FIRE STN CROSSING, BARAMUNDA, BHUBANESHWAR, Ph:[protected] which is a cashless garages near us so, I asked for service of my damage vehicle and claimed for the damage along with necessary documents, but they denied there is no such provision, they told that the owner has to bear all repair cost and the insurance company will pay the sum by bank draft /cheqe directly to the party. I think the add you have given in your web sight they are not following cashless garages Policy or intestinally avoiding to follow. So the customer like me unable to invest a hues amount for repair the vehicle with a minimum repair at same garage (Accidentals service SL No15 dated 13.09.2008 ) with payment service I did the minor repair on my own cost at present I am driving the same vehicle in risk condition could not avail your cashless garages provision, Once again sending the detail documents and photo etc. for your kind & sympathetically action at your end
encl.details
1.
Photos of damgeed vechile
2.
Registration certificate/Driving License
3.
few Bills
4.
List of repair done to vehicle /List of further spare for complete recovery the vehicle
Looking for your kind reply.
Thanking you
With regards
Prashanta Kumar Swain
Subject : Loss or damage to vehicle
To : [protected]@icicilombard.com
Cc : "swain india <"swain.[protected]@gmail.com">
Bcc : "swain india <"[protected]@rediffmaill.com">, "swain india <"[protected]@yahool.com">, "swain india <"[protected]@sify.com">
Mon, Sep 15, 2008 05:04 PM
4 attachments
Reply Reply All Forward Print
Dear sir,
On dated 12/09/2008 about 2.00PM my vehicle (Reg No-OR-02 AR 1649) dashed with a two wheeler and cause to damage, that on 13/09/2008 I took my vehicle to . Rohan Autoriders (P) Ltd, A-54/1, FIRE STN CROSSING, BARAMUNDA, BHUBANESHWAR, Ph:[protected] which is a cashless garages near us so, I asked for service of my damage vehicle and claimed for the damage along with necessary documents, but they denied there is no such provision, they told that the owner has to bear all repair cost and the insurance company will pay the sum by bank draft /cheqe directly to the party. I think the add you have given in your web sight they are not following cashless garages Policy or intestinally avoiding to follow. So the customer like me unable to invest a hues amount for repair the vehicle with a minimum repair at same garage (Accidentals service SL No15 dated 13.09.2008 ) with payment service I did the minor repair on my own cost at present I am driving the same vehicle in risk condition could not avail your cashless garages provision, Once again sending the detail documents and photo etc. for your kind & sympathetically action at your end
encl.details
1.
Photos of damgeed vechile
2.
Registration certificate/Driving License
3.
few Bills
4.
List of repair done to vehicle /List of further spare for complete recovery the vehicle
Looking for your kind reply.
Thanking you
With regards
Prashanta Kumar Swain
I feel sorry to inform you that inspite of so many reminders and follow ups for such along time I have been informed that my claim for the Policy Certificate No: 4065/CCSM/1015543/00/000 is being rejected dated 26th may 2009.I am in contact with you people from 24-April on the telephone no [protected] and have discussion with Mr.. Vikas and the reference no. is 24040938 and after this I send claim forms with all the necessary medical documents through registered mail but no response came to me for the same. I am suffering from liver chirrosis and doctor has suggested me to go for immediate liver transplant.I am waiting for the claim so I can go for the surgery.The expenses for the same is approximate Rs. twenty five lakhs.I contact again to your people on 17th may, Ms. Aliya ref.no. 17050976 dated, Ms. Janefer ref.no.4582466 dated 19th may 09, Mr. Ajay, Mr, Anil, Ms. Janefer & Mr. Naresh Yadev but in vain. I forwarded the request on your the website many times. But in the end I received the first and last mail from your side mentioning that my case has been rejected without mentioning any reason for rejecting my case. As there is no reason with you for doing the same. I think you have no intention to pay my claim. You are harassing me. I am already suffering so much. I will take legal action for the same. At the time of selling the polices you give false promises to your clients. This is to inform you that If any thing untoward happens due to delay in the treatment you will be held responsible for the same.The mail in which you rejected my case is as below. I am attaching the policy with the mail. Reply urgently to me regarding this.
Sanjay Arora
C-1033 F.F.Sushant Lok-1
Gurgaon (Haryana) [protected]
Sanjay Arora
C-1033 F.F.Sushant Lok-1
Gurgaon (Haryana) [protected]
Thats the normal attitude of ICICI Lombard.
Its happens with most of the persons availing ICICI Lombard services.
Its happens with most of the persons availing ICICI Lombard services.
You are absolutely right they are doing just fraud they are earning our hard money and giving the service ZERO.
Claim amount not received since 9 month
Policy No : 4444/78901635/00/000 Claim No :[protected] Patient Name : Shubham Harshad Chauhan. Claim Date : 02-NOV-2013 I have claimed 4000 amount no Nov-2013 but still claim status is under progress.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi, Mumbai, Maharashtra, India - 400025
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These insurance guys only give importance for selling his insurance and never give any importance for claim. They sell his insurance policy within half an hour but for claim it takes only 15 days and result will be that on one can take the claim money. They have a lot of rules and regulation to make us not eligable for claim. I hate the ICICI LOMBARD MOTOR INSURANCE.