[Resolved]  ICICIcredit Card — EXTRA CHARGES ON CREDIT CARD STATEMENT

ICICI Credit Card — Cerdit Card Added amount extra and not reverting and getting threatning calls. even after complains.

I have given hunders of complain to solve the below issue.
1. N Number of times to Customer Care ICICI - No Action.
2. RBI Bank
3. Mr Rama Rao - Regional Officer - No Action.
4. Again to Customer Service RE:'ICICICARE=[protected]' level1complaint/ Credit Card - No Action.
5. Cancelled the card.

Description about the event:
1. In the month of may 07 I have done some shopping on ICICI Credit card.

2. Then One day I got a call from one of the ICICI executive for transferring the amount to EMI with minimal amount of Rs 2300 +. As per executive he said that there will not be any hidden charges and nothing will be added to my account.

3. But to my surprise when I say the EMI break on the same day it has hidden charger which was not disclosed to me, immediately on the same day I cancelled the EMI and it was promise by Customer Service to rollback the RS 2300 + which was added to my Credit Card account.

4. Even after number of complain and reminder it was not reverted and seeing the situation I cancelled the card.

5. If you see my past records there are no due payments or any amount left from my behalf to be paid for Credit card account.

6. Now that I am getting call every month, each days and hour to pay the amount and even after explaining the same story above repeatedly to each caller and manager there is no positive sign and response. This hurts my personnel integrity and lively hood.

7. I have also spoken to Mr Anil who is a manager in Saifabad Branch Cerdit Card department and he said he will get back but no that he is not picking up the phone. Mobile NO: [protected]. Also spoke to Mr Agarwal.

8. Then I went personally spoken to Mr Pavan another manager in the same branch and he said he cannot help and instead said your name will be moved to CP list and you will not get any loan or any transaction in future from any other bank.

9. Also there where calls asking about my address, phone numbers and personnel details which make a little concern.


I would request you to close this issue and I had made sure that I have paid each and every single penny of Credit Card except Rs 2300 + which was added to my Credit card bill even though I have not taken any loan or EMI and as promised it would be reverted back.

Looking for your cooperation and giving me a comfort level and resolving the matter ASAP.

Regards,
Hyder.

[protected][protected][protected]
Confirmation Email from Customer Care of ICICI but nobody turend up.
Dear Mr.Hyder,



We have looked into your concerns and found that we will need a few more days to get back to you. Please accept our apologies for the delay.

Our senior officers will be attending to it and will update you on the resolution by July 11, 2008.



For your safety :

Never give away your card details or account details in response to mails that offer free gifts or lottery winnings.



For further clarification, please contact us through the "E-mail Us" option at our website, www.icicibank.com.

Sincerely,

Syed Hasan
Customer Service Manager
ICICI Bank Limited

i opend new NRI account in icici bank in India on sep-2008.the bank has send the cheque book and ATM card to my abroad address.but till the date i didn't receive ATM and internet banking documents.they told me " we send all related documents via normal postal".who will send the Banking related important documents via normal postal???.as same time they have send the statement to me.no more definition in account details.so plz considered any NEW NRi account in icici.

STATEMENT

To : ICICI BANK

Reg : Incorrect Statement for My Credit Card No. [protected]

Dear Sir,

I have been using your card no. [protected] from 2007.
In the month of Nov 2008, the bank credited amount Rs 2481 from my account against the payment for Vodafone essar mobile. I checked with the Vodafone and found nothing has been received to them from my account. I complaint the same to ICICI. The bank corrected the same against my complaint no. SR90537727 in my next December Statement.

Now in my next and current statement for the month of Jan 2009, the bank again added the above amount in my statement which I didn’t used.

These is taking a long time kindly look into the matter and resolve this matter on priority basis otherwise I will stop the minimum payment for my usage.

Hope for your quick and corrective action.

Thanks
Rgds
Ramit Choudhary
Mobile : [protected]

Dear Sir, I Need For My Statement of Accounts in last 6 Month. I have some doubt So please give the statement.

Credit Card — extra charge and not informed about the statement

sir i am have first used my credit card and the company have not told the detail of product .secondly their have charge extra and their executive told to reduce the charge but nobody have send me reduced amt .third the are several mean to send the information to customer but they have delayed and not send me statement, know i want to give all principle amt but no charge plz help me

I have been using your card no. [protected] from 2005.
In the month of March 2009, you have charged me late fee for Rs 400/-and I did the payment via a local bank cheque before due date thru SBH Bank in favour of my ICICI bank credit card according to the instructions given in the credit card statement. I dropped that cheque in ATM drop box.

in view of the above i request that please revert my late fee amount as already paid by me.