[Resolved]  ICICIcredit Card — Not updated CIBIL report from last 4 years

I hold a ICICI Bank credit card in 2007-08 and it was closed in 2008 by paying complete outstanding due amount on the card.
In Nov 2012 i got my CIBIL report and still i could see some outstanding amount over due on this card.Then i contacted ICICI customer care executives they confirmed me that there was no outstading due on this card and they are going to update in the CIBIL report.Everyday i am calling them they were saying the same answer to me "It is in process".Due to this wrong entry my Credit score got damaged huge and i don't know whom we have to escalate these kind of issues.

Note:If customer having any dues with the bank they will take it very seriouly and every month they will update the CIBIL without any fail
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Aug 13, 2020
Complaint marked as Resolved 
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ICICI Bank Credit Card — CIBIL Report Issue

I recently applied for a credit card from Barclays Times Card, but to my surprise my application got denied inspite of keeping an excellent track record.

I think the incident that afected my credit is a disputed case that got resolved into my favour this year with ICICI Bank credit card.

Not that it has been resolved, ICICI should report to CIBIL that the record is clean and that account is closed and all teh charges have been reversed back to me.

Why should I suffer for no fault of mine?

ICICI should shut shop...They are not worth Banking...They only know to expand business but not to serve their customer
Even though mistake is from the ICICI bank side, i am one of the looser and punished by excess amount paid as fine

ICICI — need CIBIL report

PLEASE PROVIDE MY CIBIL REPORT.
Dear Sudheer,

Please write to us with your account number and contact details at [protected]@icicibank.com. We will be glad to assist you.

Regards,
ICICI Customer Service Team.

ICICI — CIBIL Report

Hi,

Currently i don't have any loan in ICICI bank.I had taken a personal loan(LPBNG[protected]) which had closed in last october with out any bounce,
but in my CIBIL report its showing i have taken a loan in ICICI and have 31 bounces
for that reason my other loans will not be able to sanction.
Please take action against it.
Dear Umakanta,

We're sorry to hear about your experience.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

ICICI BANK Credot Card — Not Updated in CIBIL from last 4 years even after paid total due on the card

I hold a ICICI Bank credit card in 2007-08 and it was closed in 2008 by paying complete outstanding due amount on the card.
In Nov 2012 i got my CIBIL report and still i could see some outstanding amount over due on this card.Then i contacted ICICI customer care executives they confirmed me that there was no outstanding due on this card and they are going to update in the CIBIL report.Everyday i am calling them they were saying the same answer to me "It is in process".Due to this wrong entry my Credit score got damaged huge and i don't know whom we have to escalate these kind of issues.
Hi,

Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '3854912' in the subject line.

Regards,
ICICI Bank Customer Service Team
Hi Ajay,
This is shakthi from debt doctor and i understand your situation and also we can help you to resolve the issue and also w can clear your cibil and we can improve your score also for more details please do call me on[protected]/[protected](shakthi)

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