[Resolved] Idea Cellular (Hyderabad) — deduction of balance amount without any reason
Iam using an Idea prepaid connection. During last month, Rs.30 has been deducted from my prepaid account without my knowledge. It happend again today. I had a balance of around Rs. 283 this morning. I made one call after that for 3 minutes. But again Rs. 30 has been deducted from my balance. When i contacted the customer service, (that too ater trying for nearly half an hour), they asked me to call again to get the information. This is really disgusting. The customer service is very poor..
Complaint marked as Resolved Aug 13, 2020