[Resolved] Idea Cellular Ltd. — Postpaid connect GPRS billing
I have been using 2 Idea postpiad connects for the last 4 years. For the past 6 months I am being worngly billed for GPRS although I have activated this service. Everytime I call up the CC they say that it will be reverted in the next bill and it takes close to 1 month to revert the amount. And again in the nexr bill the charges appear. I am frustrated by this and I tried cancelling this number. But they are reluctant to return my STD deposit. They do not want me to cancel the number and are offering some or the other useless freebies. I also have not been refunded the GPRS charges for 2 months. But when I raise this with the CC they properly ignore it and nobody wants to go into calculations. I would suggest nobody should go for a Idea connection and should prefer other operators.
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Aug 14, 2020Complaint marked as Resolved