[Resolved]  Indane — Phagwara gas service, harass consumer to extort money

----- Original Message -----
From: rajneesh madhok
To: Hon'ble Prime Minister of India Dr. Man Mohan Singh ; "Hon'ble Prime Miister of India Dr. Man Mohan Singh" ; "Her Excellency President of India Smt. Pratibha Devisingh Patil" ; [protected]@indianoil.co.in ; [protected]@indianoil.co.in ; [protected]@indianoil.co.in ; [protected]@gmail.com ; [protected]@yahoo.com ; [protected]@gmail.com ; [protected]@gmail.com ; [protected]@redifmail.com ; [protected]@tribunemail.com ; [protected]@tribunemail.com ; Amitabh Thakur ; [protected]@tribunemail.com ; Bimal Khemani ; [protected]@yahoo.co.in ; Dr. Leo Rebello ; [protected]@rediffmail.com ; [protected]@yahoo.com ; Jagnarain Sharma ; KC Sekhar IAS ; [protected]@yahoo.co.in ; [protected]@egovindia.org ; [protected]@yahoo.co.in
Sent: Wednesday, February 04, 2009 9:04 PM
Subject: Harassement by Indiane dealer Phagwara Gas Service, Disobeying by Indane officials, Non supply of LPG cylinders


To SPEED POST AD 4TH FEB 2009
1. Sh. H.S. Bedi, YOUR REF NO. PSO/LPG/RTI DATED 22.12.08
GM PSO-Cum-PIO,
Punjab State Office,
Chandigarh.

2. Sh. Gautam Dutta, YOUR REF NO. RTI/PSO/FA/486/2008 DATED 01/01/2008, NO ACTION HAS BEEN TAKEN SO FAR
Executive Director (HR) & Appellate Authority,
Indian Oil Corporation Ltd,
Indian oil Bhawan,
G-9, Ali Yavar Jung Marg,
Bandra (East),
Mumbai-400051
Sir,

1. NEW FORMULA TO HARASS CONSUMER BY PHAGWARA GAS SERVICE, PHAGWARA AN INDANE DEALER FOR EXTORTION U/S 383 OF IPC,
2. U/S 166 FOR DISOBEYING BY PUBLIC AUTHORITY,
3. U/S 188 OF IPC FOR DISOBEDIENCE TO ORDER DULY PROMULGATED BY PUBLIC SERVENT.
4. TRANSFER OF CONNECTION AS PER HIS STATEMENT OF PHAGWARA GAS SERVICE AND NON SUPPLY OF LPG GAS CYLINDER. THE CLEAR CUT VIOLATION OF HUMAN RIGHTS.


NO INTIMATION, NO REASON OF TRANSFER, NO APPLICATION FROM THE CONSUMER.
THE SUPPLY OF THE GAS IN OUR RESIDENTIAL AREA IS BEING MADE BY PHAGWARA GAS SERVICE.

NOT HAVING 1% CONNECTION TO WHOM THE SAID TRANSFER HAS BEEN MADE AS PER EMPLOYEES OF PHAGWARA GAS SERVICE, ON WHAT CRITERIA THE TRANSFER OF CONNECTION WAS MADE.

THERE IS NO CHANGE OF ADDRESS OF THE CONSUMER AND THE SUPPLY OF GAS IS BEING MADE IN THE AREA BY PHAGWARA GAS SERVICE, DELIVERY VAN. THE MOTIVE BEHIND THE TRANSFER SHOULD BE CONSIDERED.

CONNECTION NO. 3583-H WITH PHAGWARA GAS SERVICE, INDUSTRIAL AREA, PHAGWARA ALREADY IN SERVICE AND CONSUMER NOT APPLIED FOR TRANSFER, CLEAR-CUT SYSTEM OF HARASSMENT IN CONNIVANCE WITH INDANE OFFICIALS WHO CONTINUE TO HARASS THE CONSUMER FORM THE LAST ONE YEAR.

THE DEALER AT ONE TIME TERMINATE THE CONNECTION, ANOTHER TIME SAYS THE CONNECTION HAS BEEN TRANSFERRED. WHEN THE HIGHHANDEDNESS OF DEALER AND GAS AGENCY WILL END.

Sir,
I am holding gas connection of Indane form the last 10 years and presently with Phagwara Gas Service, Industrial Area, Phagwara Distt. Kapurthala Punjab. As I have been availing the connection with said agency, On enquiry regarding delivery of my cylinder as it has been booked several times at your Indane dealer M/S. Phagwara Gas Service, Industrial Area, Phagwara the concerned Phagwara Gas Service dealing official said that your connection has been transferred to Sondhi Gas Agency, Phagwara.

Sir, as the supply of LPG cylinders are being done by said Phagwara Gas Service and its delivery van used to deliver the cylinders in our area.

As we have not shifted to another place or there is no request from the consumer's side to get the connection transferred to another agency, What are the reasons to transfer the connection. Why Phagwara Gas Sercvice stopped supply to me.

I have approached to General Manager PSO-Cum_PIO, Punjab State Office, Chandigarh and had sought informations regarding Phagwara Gas Service, Phagwara and had filed the appeal to Hon'ble Gautam Dutta, the First Appellate Authority, Mumbai on 25th Dec 2008. In this connection I had got the reply from Hon'ble Mr. Gautam Dutta vide His letter No. RTI/PSO/FA/486/2008 dated 01/01/2009 and he had directed that the informations in this regard is being sought from The Public Information Officer (Punjab State Office), Indian Oil Corporation, Chandigarh.

And now the new formula has been created to harass the consumer to get his connection transferred and the dealer stopped home delivery to the consumer.

This is not clear why suddenly home delivery is stopped by Phagwara Gas Service, the Indane dealer, instead of giving service to the consumer the officials and the dealer has created new formula to harass me.
Under Sec. 383 Extortion, whoever intentionally puts any person in fear of any injury to that prson, or to any other & thereby dishonestly induces the person to put in fear to deliver to any person any property or valuable security. Kindly check the criteria adopted to transfer the connection to other dealer.
Under Sec 166 IPC, Public servent disobeying law, with intent to cause injury to any person is a criminal offence.
Under Sec 188 of IPC, Disobedience to order duly promulgated by Public Servant: Whoever, knowing that by an order promulgated by a public servant lawfully empowered to promulgate such order. As it is sufficient that he knows or the order which he disobeys and that his disobedience produces, or is likely to produce harm is a criminal offence.

May I request you to look into the matter and advise us accordingly.

Sincerely yours,

RAJNEESH MADHOK,
CONNECTION NO. H-03583,
B-XXX/63, NEHRU NAGAR, ST. NO. 2,
RAILWAY ROAD,
PHAGWARA-144401 (PB)
PH:[protected]O), 268210 (R),[protected]
TELE-FAX:[protected], E-MAIL: [protected]@yahoo.com