[Resolved]  Indane Gas / Agnihotri Gas Services Sec - 37 Noida — Poor Customer Service

Indane Gas Cylinder- Agnihotri Gas Service — Poor Service

Agnihotri gas service is one of the worst agency in sector 37,Noida. The agency fails to deliver gas cylinder even after 10 to 20 days. The agency is not helping its customers at all. Please help address the customer grievances at your earliest.


Customer NO. 40961
B. K. Agrawal
House 42, Sector 37
Noida
Mobile- [protected]

IOL, Indane Gas — Not serve their duties properly

Indane Gas consumers of Greater Noida are being harassed. First, booking is impossible, either telephone lines are always busy or receiver is not lifted.

They do not book refilling before 21 days. After booking also delivery is not certain upto aprtnight. Office is never opened at 10 am.

Kindly take the action against IOL agency in Greater Noida.

Thanking you,
Yours sincerely,

Consumer Nos.

1. 5263
2. 11309
3. 012368

not only the services of agnihotri gas service is bad but but since last 2 months the LPG in the cylinders lasted for only 20 days.i am surprised coz there are only two o[censored]s in our house, therefore we cook do not cook very often.so 20 days per cylinder is a shocker.

i shifted my room at sec-22 noida. pls give me full address of nearest indane gas agency.

Agnihotri gas service noida — gas cylinder not delivered

Dear Sir,
My cust. no. is 19197. I had booked my gas cylinder on 11th March(Agnihotri gas service Noida) but did not recieve cylynder till date though I had given several reminders.This is not the 1st time that I am facing this problem.Everytime I have to give several reminders and it takes at least 8 days to deliver the same.

Kindly look into the matter as soon as possible.

NO DELEIVERY EVEN AFTER 10 DAYS OF BOOKING OF THE LPG CYLINDER.NOP BODY IS READY TO GIVE THE EXACT INFORMATION IF SOME TIME THE PHONE IS PICKED UP .I DONT KNOW WHAT TYPE OF CUSTOMER SERVICE THEY ARE PROVIDING .

Agnihotri Gas Service at Noida should Rank Number ONE from the BOTTOM. Its services are more than WORST. This agency should be stopped immediately. If any authority of Indian Oil Corporation has come to thsi site, even by mistake, he must note the concern of the Consumers.

1. You will not get through the Phones
2. No body will pick the phone
3. You will get your gas delevered after minimum of 15 days( maximum can be any thing)
4. They will always give wrong commitment.
5. Every day they will tell a new story.
6. If you get the cylinder, you are luckey.

Try to be lucky.

I disagree.
They are providing serivce.
Not found difficulty


c s nair

I totally agree with the complaint against Agnihotri. This is very tough to book. Everytime phone line is busy and when rings no body picks-up. I trying to reach from two days but not yet booked.

I can't find Agnihotri as distributer in online booking system otherwise I have done it online.

I am agree with all the complaint made. It seems that all the provided by Agnihotri Gas Service are busy. Even if it rings no one picks up. I do not know where to contact for making complain and booking for Gas .
Badri Prasad
Sector-33
noida

The Agnihotri gas agency people tells lie about the delivery of already booked cylinder. They cancell booking without making any attempt to deliver cylinders

very poor service, always phone lines are either busy or nobody takes the call.

This is just not the case of one agency. The situation is more or less the same in other agencies in Noida e.g Aaradhika Indane Gas Service in sector 58. IOC allots Gas supply agency to socially vulnerable persons who in turn pass over the management to another person resulting in callousness. The onus of proper service delivery to the consumers lies as much with the concerned department of IOC as the particular agency. IOC must provide the phone numbers of concerned officers dealing with the respective agencies with provision for receiving complains and initiating punitive actions to poor service providers, if justified. I was searching the net for a page to launch complain to IOC against an agency but could not locate any such page. Through this mail, I request IOC (LPG, Marketing, Norther Region) to provide such a mailing list to maintain their image.

Mihir Maitra, Noida

I have booked domestic LPG cylinder on 22 Oct 10 vide Refill Voucher/Cash memo No. 11668. My consumer no. is B26335. I have received the same booking on 25 Oct 10 in 4 kg less than its standard weight. It is pertinent to mention that some time ago the same lesser weight cylinder was received by me and after complaint to agency owner the same was returned in place of new. It is requested that the needful action may be taken against the erring suppliers and the out come may be intimated to my mobile no. [protected].

agnihotri gas service distributors are really bad. they always deliver cylinder with 4kg less of weight... after been told so many times they repeat the same. yesterday we had put a new gas cylinder but it didnot work properly as there was no pressure in it. pl. see to it very seriously. as we r facing a lot of trouble, , , when ever we try to book the gas the phones are always busy.

I recently shifted to NOIDA and transferred my indane gas connection to M/s Agnihotri Indane Gas Service in NOIDA . This centre gave me following numbers for gas booking[protected], 2430269, 2430300, 4319765 but to my surprise when i tried to call the first three numbers are invalid. Moreover i got to the agency and booked my gas cylinder on[protected] but till date[protected] i did not get the gas. This agency is really pathetic and useless for any customer. Niraj

Service of M/s Agnihotri Gas Service, i.e., 2430128/2430269/ 2430300/4319765, either remains busy or nobody picks up the phone. It takes ages just to book the cylinder. No body picks the phone. They always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic.

i am trying at morning 10.30am to 4.30pm but they have no recived the call, all are busy for goshipe each others,

Devendra Gas Agencies, Ambaji-385110, Distributor code No 189196, is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy. I have booked gas cylinder on 11.11.2010 and even after numerous reminders on telephone till date delivery is not made and same as last three Month Customer no.2027

This is 110% true. I Kept ringing them the whole day and nobody picked up. If they don't answer I guess they should not give their no.'s on site.

The OWNER IS OVERRUDE. She doesn't have sense of talking at all. If she feel that people are bothering her by calling at her personal number, she should not have advertised it all.

PATHETIC SERVICE OVERALL.