[Resolved] India Today Book Club — www.bookstoday.in/promos..htm does not exist | |
I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating. You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 527 Comments | |
Comments
Waiting for the free gifts
I have made the payment for purchase of Recbok kit for Rs 3166.through credit card under produt id OGA[protected]
Three years before but till date i have not received the said product .After calling customer care regarding the same.There response is you will receive within in fifteendays.
Three years before but till date i have not received the said product .After calling customer care regarding the same.There response is you will receive within in fifteendays.
Samsung ES17-Digital Camera — Special offer
I have purchased a Samsung ES-17 Digital camera against Invoice No-ORB[protected] Order No.-OGB[protected] from Living Media India Ltd. India Today Book Club. At the time of Booking your executive told along the item you also received a gift of TRAVEL VOUCHER & REEBOK TRACK SUIT MEDIUM SIZE. But i have not received yet. pl. do the needfull.Thanks
BISWAJIT HAZARIKA
I am also one of the viction this foul gmame palayed this Orgns. I also received an Invoice with out free gift and as per their ins. i try to log to the web site mentioned in the invoice, but vain.
Dear Friend,
How are you?
Would like to inform you that I have not recieved the following Free Gifts as per the Furnished Details.
1.INV NO:ORA[protected] . 25/03/2010.MEMBERSHIP No:ITBC[protected]
a. To Recieve the Leather Vallet and Key Chain.
b. I am not able to enter the website with my UNIQUE CODE No. to Claim for My Holidays and Flight.
2.INV NO:ORA[protected] . 24/03/2010.MEMBERSHIP No:ITBC10325669
a. To Recieve the Leather Vallet and Key Chain.
3. Order No over telephone[protected] I am yet to recieve the REEBOK sunglasses.Lodged the Complaint Mr.TRAVEEN KUMAR. Complaint no ; 411710 dtd.17/03/2010. Subsequently made remainders.
Regards and Thanks
Balasubramanian.V
How are you?
Would like to inform you that I have not recieved the following Free Gifts as per the Furnished Details.
1.INV NO:ORA[protected] . 25/03/2010.MEMBERSHIP No:ITBC[protected]
a. To Recieve the Leather Vallet and Key Chain.
b. I am not able to enter the website with my UNIQUE CODE No. to Claim for My Holidays and Flight.
2.INV NO:ORA[protected] . 24/03/2010.MEMBERSHIP No:ITBC10325669
a. To Recieve the Leather Vallet and Key Chain.
3. Order No over telephone[protected] I am yet to recieve the REEBOK sunglasses.Lodged the Complaint Mr.TRAVEEN KUMAR. Complaint no ; 411710 dtd.17/03/2010. Subsequently made remainders.
Regards and Thanks
Balasubramanian.V
I had paid an amount of Rs 3198/= to you against which you promised a holiday gift voucher.But when I log on to your site by the I.D. provided by you it shows that the offer is closed. It seems your company has cheated me.
cheating people by calling
i agree with you.because few months before i had same experience from this website.
Big City Bangalore/Free travel ticket — Free Air Tickets
I had placed the order of "collins complete history of the world" which was duly received along with the reebok watch.Further the request for free air travel voucher was made through Form Number IT23872 and posted to PREMIER SALES PROMOTION LTD,BANGALORE ON 11 JAN 2010.But there has been no response from the above.The integrity and bonafide of the premier sales promotion is doubtful.Please ensure the delivery of the travel voucher in time.Failing which both the firms will be liable for legal action. I had bought many books and CDs from India Today Book Club. I like the fact that their customer care is very helpful. For any kind of information one can usually dial their customer care number at[protected] or by sending an email at [protected]@indiatodaybookclub.com.
respected sir
my membership number is ITBC10316515. sir i stell did not recived my holiday voucer i have received reebok kit. when i will receved it.
my membership number is ITBC10316515. sir i stell did not recived my holiday voucer i have received reebok kit. when i will receved it.
Samsung ES17 Digital Camera — Free gift login web not connecting
Received the digital camera with reebok watch vide invoice no ORB[protected] order No OGB[protected] Consignment No [protected] with Web no.[protected].My Membership No. is ITBC 10220917.
My LOGIN WEB ID IS : 1310917 AND UNIQUE NO TO CLAIM THE OFFER IS[protected] B 10000112.
Despite all my effort, I could not open the site for getting the unique ID charged
Will you please help keeping my faith intact on you?
Basudev Dass
I HAVE BOOKED REBOOK KIT ON[protected] THROUGH MY CREDIT CARD. BOOKING NUMBER WAS PROVIDED ME[protected]. UR PEOPLE ARE CONFORMED ME THAT MY PARCEL WILL BE RECIVED WITH IN A WEEK DAYS BUT STILL NOW I COULDN'T RECIVED.
MY ONE MORE CONCREN IS FOR REBOOK KIT BOOKING THE AMOUNT OF 3298/- Rs WAS DECUCTED TO TIMES FROM MY CREDIT CARD, ONE IS ON[protected] AND SECOND IS ON[protected].
STILL NOW I DID NOT RECIVED REVERCAL OFF THIS AMOUNT AND PARCEL ALSO.
SO KINDLY DOTHE NEED FULL AS EARLY AS POSSIBLE
MY ONE MORE CONCREN IS FOR REBOOK KIT BOOKING THE AMOUNT OF 3298/- Rs WAS DECUCTED TO TIMES FROM MY CREDIT CARD, ONE IS ON[protected] AND SECOND IS ON[protected].
STILL NOW I DID NOT RECIVED REVERCAL OFF THIS AMOUNT AND PARCEL ALSO.
SO KINDLY DOTHE NEED FULL AS EARLY AS POSSIBLE
i has purchase blackberry mobile dted 432010 id no[protected] amount has paid via credit card til dt 1742010 we have not recvd our mobile set and cheque of rs 25000 kindly despatch imidiatly
booked Reebok Free gift ( 2 nos.) on 2nd Dec. 2009.The amount of Rs. 6398 is debitted by credit card and order was confirmed by giving order no.[protected] and[protected] respectively saying material will reach you within 21 days.From 1st January 2010 I started enquiry about my order twice/thrice in a week and always the reply was "to keep Patience"atlast. on 30th March 2010 I had talked to customer care representative namely miss Ramnik and she was telling me once again to have a Patience. Hence I asked her the other alternative which is "refund money" within 21 days in my account.So I Cancell the order, cancellation Order was 428858.and she confirm me that both the order has been cancelled on same no.Surprisingly when today I called up again to customer care Representative name Kapil he says one order has been cancelled (money not yet refunded)and other one is pending.
We atleast didn't expect this kind of reply/attitude from a renound group like "INDIA TODAY".
I am totally Fedup with the attitude of these people.
Now it seems that the only way to get money refund is "CONSUMER FORUM".
We atleast didn't expect this kind of reply/attitude from a renound group like "INDIA TODAY".
I am totally Fedup with the attitude of these people.
Now it seems that the only way to get money refund is "CONSUMER FORUM".
booked Reebok Free gift ( 2 nos.) on 2nd Dec. 2009.The amount of Rs. 6398 is debitted by credit card and order was confirmed by giving order no.[protected] and[protected] respectively saying material will reach you within 21 days.From 1st January 2010 I started enquiry about my order twice/thrice in a week and always the reply was "to keep Patience"atlast. on 30th March 2010 I had talked to customer care representative namely miss Ramnik and she was telling me once again to have a Patience. Hence I asked her the other alternative which is "refund money" within 21 days in my account.So I Cancell the order, cancellation Order was 428858.and she confirm me that both the order has been cancelled on same no.Surprisingly when today I called up again to customer care Representative name Kapil he says one order has been cancelled (money not yet refunded)and other one is pending.
We atleast didn't expect this kind of reply/attitude from a renound group like "INDIA TODAY".
I am totally Fedup with the attitude of these people.
Now it seems that the only way to get money refund is "CONSUMER FORUM".
We atleast didn't expect this kind of reply/attitude from a renound group like "INDIA TODAY".
I am totally Fedup with the attitude of these people.
Now it seems that the only way to get money refund is "CONSUMER FORUM".
My order no.[protected] dated 17th march 2010, I ordered a Reebok style Kit., but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"
This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy.
This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy.
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Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
Books from India Today Book Club — Free gift of Air Ticket not received along with order of books
Mr Saji Philip had ordered books from India Today Book Club, Living Media India Limited, order no. 0GA[protected], which he received by courier, vide Invoice no.ORA[protected], dated[protected] for a total cost of Rs.2199/-. The ASSURED FREE GIFT OF FREE ROUND-TRIP AIR TICKET WORTH Rs.7000/- along with the book COMPLETE HISTORY OF THE WORLD was not sent along with the books. Kindly arrange to send it at the earliest and reply at email ID [protected]@yahoo.co.inSaji Philip