[Resolved]  India Today Book Club — www.bookstoday.in/promos..htm does not exist

I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating.

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation.
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Aug 14, 2020
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I have purchased several times from India Today Book Club and I am very satisfied with their products. I also appreciate its customer care centre where the representative always helped me with any kind of information needed. You can call[protected] or email at [protected]@indiatodaybookclub.com for any information.
They are fooling just to take orders.
I booked Rebook Kit on dated 15 jan 2010. after paying Rs 3199/- through credit card. but its painfull to complaining here that "I am still waiting for that"

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum and definately it's going to affect the reputation.
I received a message through SMS on 10th March that I am declared winner of privilege voucher no BIT45677890 worth Rs 4401- reserved specially for me and also with free gift. I am asked to check my mail to see details but unfortunately no mail from you . plz say me what is the matter. or mail me very soon.
inv orb[protected] yet not rec free tickets n voucher
I have recently ordered a COLLINS COMPLETE ISTORY OF THE WORLD
with it I am supposed to get 8 best sellers and a round trip air ticket worth 7000, reebok watch
I have received the books and watch but not the air ticket and it is said to log on to www.bookstoday.in/promos.htm to claim the special offer but it does seem to exist.
this is preposterous and that too from a big company like this maybe we should do something about this.
In september 09, repeated phone call and a lot of convincing done by telemarketing with online payment, I offered in purchased full sets of books Total costing Rs 3198. invoice no :ORA[protected] order no: OGA[protected] dated: 19 sep 09 -membership no ITBC09115386, offered get free air ticket and 3 nights/2day hotel accomodation for couple and one child.

I have received the books immedite by consignment no [protected] by courier. but now as I told that to claim free gift I have to log on to www.bookstoday.in/promos.htm. I need unique promotion number[protected]A[protected] to key in to claim the free gift. The mention on invoice is Login web ID is 1435386, which entire system is bluff and faulty .
I repeated request on phone and by mail but no reply and any clearity from this bookclub.
Now It is to my surprissed I again get repeated phone calls, sms and letters for other offers and all time I request for my past claim. Club representative take complain but no action taken still today.
It is too mush harrasing for me.
I have deal in a name of reputation of INDIA TODAY GROUP but now I feel cheated and atleast I want to come out from this harrasement. I hereby lodge formal complaint that India Today Book club is most thirdgrade cheater site, no one should deal with them.
Dear Team,
I have purchased the goods more than Rs 20000/-but i have not received my any free gift which has to be claimed in 60 days.

I am trying from the last 10 days to claim my free gifts i.e traveling tickets but every time i fail to down load the forms that has to be sent for the approval because the site always displaying the message that service temporarily out of order.
No guidance is given by your executives


You are requested to please look into the matter & solve it

Sarbdyal Singh

Member ship no- ITBC10241916
I have ordered a free gift of Reebok watch in the month of feb. I have received a mail saying the gift is dispatched through BLUEDART courier on 19th feb, 2010. one month passed away but i didn't receive the gift.Now i am losing the confidence on indiatoday. I dnt know whether i wil receive the gift or not. Can anyone plz help me.
I hv ordered reebok package. i won free gift of samsung mobile n 30.000 rs cheque.
i hv received samsung mobile but i didnt receiver either reebok kit or my cheque.

my reebok kit no.is:[protected]

kindly check the procedure of my kit n cheque.
hi, recd the order of reebok on 19/03/10, regarding that for the free gift to be claimed by your side, my order no. OGA[protected] DT. 11.03.2010 your Invoice No. ORA[protected] DT. 11.03.2010
Membership No. ITBC10315676.
My Unique No. for the claim of special offer is[protected]A[protected].
i had got a call regarding htc 3 g touch phone worth 19498/- as well if i booked rite now then was also liable for dell laptop vostro 1720.which i confirmed two to three times n also asked the saes executive to confirm it again and let me know.
he promised me the same along with other offers like reebok watch n gift voucher s etc and delivery of the same in 3 working days.
on not receiving the delivery of the same in d said period wen called back to customer care dept the order was dispatched yesterday and the laptop was nt included in the courier.
how come they can play wid customers on such a serious note.
if i dont receive the promised order as per it was promised i ll sue this company.
i need an answer to your earliest, the sales executive s name was Mr.anil.
thank u.

Voucher worth Rs.7000 for air travel in India. — Free gifts not received

I have purchased the book "Complete History of the World" from India Today Book Club recently. My membership number-ITBC10305235.
As per your assurance I have not received "Voucher worth Rs.7000 for air travel in India." yet.
I had bought many books and CDs from India Today Book Club. I like the fact that their customer care is very helpful. For any kind of information one can usually dial their customer care number at[protected] or by sending an email at [protected]@indiatodaybookclub.com.
I HAD PLACED ONE ORDER FOR KODAK -C-180 . WHICH PROMISED FREE HOLIDAY VOUCHER/ COUPON 3DAYS-2NT AND AIR TICKET .
MY INVOICE NO IS -ORB[protected] DATED[protected]
ORDER NO ----OGB00000360 CLAME THE SPL OFFER NO[protected]B[protected]

ROHIT GUPTA
my invoice no is ORA[protected]
I HAVE NOT RECEIVD FREE HOLIDAY VOUCHER AS WELL RETURN AIR TICKET FROM YOUR END EVEV AFTER 120 DAYS.
i received my reebok gift offer and in that there is no track suit.what i have to do now.please give me some reply .
Dear Sir,

I ordered for Reebok set worth 3, 300/-. Order No. OGA[protected] dtd. 13/02/10. I received a parcel & I paid entire amount of 3300/- to the courier. But Shoes were missing in the consignment. I received a call from you telling that 11(Eleven) number size shoes are not in stock & are going to be despatched with in 15 days. Confirmatory E-mail also I have received. Then I called up several times. Twelve days back I got a reply that shoes are ready for despatch & reach me within one week. Yesterday & Today I got a reply that your system is out of order.

So, please clarify me kindly whether I am going to receive the shoes at all? If so when?

Thanks for your kind help & Regards.

Vinay /Bhat
dear sir,
i ordered two reebok kits order no OGA[protected].I received a parcel& I was shocked when i open the parcel, reebok watches are missing in the consignment.I checked on your given bill, two watches are specified, but not delivered, I immediately call to your numbers, i got reply that your system is out of order.
please clarify me whether I am going to receive my watches at all? if so when?


thanks


VISHAL PATHANIA
i book dvd playar DVD-3316/3126, I received that dvd play and includ of beebok sunglasses but havent got free gift for 3 day 2 night holiday in any hotel and worth of 5000 air tickit in india . my order no-0GA[protected], ORDER DATE[protected],

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