[Resolved] India Today Book Club — www.bookstoday.in/promos..htm does not exist | |
I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating. You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 527 Comments | |
Comments
Its been 50 days since i have placed my order.You are not even caring about that. You people will never come up in life if you make money through such fraud ways. I am hoping, because my money which i have earned through hard work i believe i may get one day.
i am unable to open yr site toclaim my free gift towards purchase of bata ambassdor back pack
we have booked Reebok kit worth Rs 3298.however we have not received
the goods till today.Payment made thru credit card dated 12 th July 2010.
You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum and definately it's going to affect the reputation.
Order no.[protected]
S N Navarkar
the goods till today.Payment made thru credit card dated 12 th July 2010.
You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum and definately it's going to affect the reputation.
Order no.[protected]
S N Navarkar
There are 100's of incidents/calls I've faced with India Today Book Club but so far no nothing good has actually happened with me . I had trusted the brand name and guess so far that was the biggest mistake i have made. Except for buying few of the thing much above the market price, following with customer care for months, nothing much this brand has delivered to me.
Among few of the most recent problem i wanted to raise here is about my purchase of Blackberry Bold 9000 mobile. I bought it around March 24, 2010 and didn't get delivered till in April 2010. Then i decided to itself and i requested for refund . But so far my refund is lost within email communication (as you can see in my previous mails below)
Here is the Series of Event/Call between me and India Today book Club:
* First and foremost, during begging of the year 2010 I started getting calls from Book Club, 100's of calls, every day and night with regard to my name been shortlisted as India Today Book Club Lucky Customers and and there are some confirmed prize money allocated against my name.
* As per IndiaToday Book club executives, i can increase my prize money by buying more product from them. Initially i was reluctant to do any transaction based on any such calls, but after that everyday i started getting calls from Sr. Executive/ Floor Manager mentioning about the same offer and telling me to trust India Today Brand Name and make some purchase to increase my chances of wining. Initially they said there will be a lucky draw on 31st of March 2010 and i should buy at least one product from them.
* Somehow i got convinced and bought HTC Touch 3G mobile worth 19499/- (which actually cost 15, 000 in the open market).
* Very next day i got another call saying "Sir, if you buy one more product from us your confirmed prize money will be doubled or so. (I guess the person who called me this time was Mr. Yakoob Ali). I ended up buying and Blackberry Bold 9000 of worth 29999/- (later on when i checked it on the market it actually worth 22, 000).
* After two consecutive purchases next day i got a call saying. it's a call from verification department and my name is been confirmed for confirmed winner, but to be eligible for this contest i need to renew Dinning Plus membership and pay them 2500. I was totally bugged up of it but once again the caller convinced me saying you should trust India Today Brand and shouldn't miss this opportunity and finally made me take that dinning Plus membership.
* Best part there was on email or message confirmation of any of these lucky draw contest and purchase. While making purchase when i used to ask why don't they send any mail or message they used to tell me that it's part of confidential draw so they are not suppose to send mails and all.
* After that i was under impression that the lucky draw will happen on 31st of March and i should receive some call from in next few days after 31st March 2010. But like that happened, i called customer care but no help been offered to me. They simply said they don't have idea about it.
* Withing next 2-3 days i again start getting calls from India Today Book Club sales executives, when i checked with regard to the draw they said the date for the draw have been postponed to June 30, 2010.
* But this time they came with different strategy, they told me that there is been a huge sum confirmed against my name. He informed me about every single information related to prize and the exact amount i won. He started asking which bank account i hold, we need at least two bank account details and other details like address and all. It gave me a feel that whatever was happening was not fake. He asked me how i feel after getting this news and said soon i'll be getting a call from verification department and they will provide me a government assigned booking id which will enable me to win the assured sum.
* Within next few minutes i got a call from Mr Naveen (as he said he is calling from verification department), but with the call he came up with a new offer, he said he can give me that government approved booking id only after i make a purchase of min some 15998. I was feeling helpless but he said i'm so close to winning the entire prize money, and i can win everything being promised to me, provided i purchase something from them.
* Finally i again ended up buying a Samsung HandyCam+Phillips Home Theater and DVD player of worth 15998. But the moment i completed the transaction Mr. Naveen cut the call without giving me booking id. Later on when i tried calling customer care and check about this booking i got to know that there is no such booking been made on against my IndiaToday Book club membership id. Almost after 20 days when i got my credit card statement for this transaction, i mailed the copy of the statement to customer care. Finally after 45 days i got my product delivered on 6th of July. Best part of this transaction was respected Mr Naveen who suppose to be calling me based on my previous purchases didn't even know my membership, he booked the product under new membership id.
* This story doesn't ends here, in next 2-3 weeks i always used to get calls congratulating me for my confirmed prize and asking me to make few more purchases to increase my winning amount. Now i was very much determined not to make purchase until they send me something in written, which never happened and they used to cut the call.
* Meanwhile i got a call from Mr. Abhishek saying i have won a gold box of Rs. 1, 08, 000.(which could be anything between cash to laptop or jewellery's). i was somewhat apprehensive about this news so i asked is there any catch, then they said, no i just need to buy a product min of 5999/- and pay INR 1176 toward gold box opening and handling charges.
* This time i was not at all interested buying anything until i could get some trust in India today, so the sales person forwarded my call to his manager (now i seriously doubt if there was any manager). Mr. manager informed about the same offer and said "Sir, we'll open your gold box now only and you will get to know the products offered to me of work 1, 08, 000 immediately after the payment.
* Somehow i trusted the manager and made the payment. I made purchase of Spice mobile worth 5999/- and paid money 1176 towards gold box charges. After the payment they informed me that i have won 4 Reebok watches and 98, 00 worth of jewellery vouchers, which will be mailed to me soon. I received the 4 Reebok watch and Spice Mobile within 10 days of payment . But still i don't have any clue about 98, 000 worth of Jewelery vouchers. I received a unique code with 4 Reebok watch gift box but this code doesn't seems to be working when i tired to use it online
There are many incidents which i can't even remember, but so far it's been most horrifying shopping experience to me. Specially with a brand like India Today. Hope to see help.
Regards,
Membership Id[protected]
Among few of the most recent problem i wanted to raise here is about my purchase of Blackberry Bold 9000 mobile. I bought it around March 24, 2010 and didn't get delivered till in April 2010. Then i decided to itself and i requested for refund . But so far my refund is lost within email communication (as you can see in my previous mails below)
Here is the Series of Event/Call between me and India Today book Club:
* First and foremost, during begging of the year 2010 I started getting calls from Book Club, 100's of calls, every day and night with regard to my name been shortlisted as India Today Book Club Lucky Customers and and there are some confirmed prize money allocated against my name.
* As per IndiaToday Book club executives, i can increase my prize money by buying more product from them. Initially i was reluctant to do any transaction based on any such calls, but after that everyday i started getting calls from Sr. Executive/ Floor Manager mentioning about the same offer and telling me to trust India Today Brand Name and make some purchase to increase my chances of wining. Initially they said there will be a lucky draw on 31st of March 2010 and i should buy at least one product from them.
* Somehow i got convinced and bought HTC Touch 3G mobile worth 19499/- (which actually cost 15, 000 in the open market).
* Very next day i got another call saying "Sir, if you buy one more product from us your confirmed prize money will be doubled or so. (I guess the person who called me this time was Mr. Yakoob Ali). I ended up buying and Blackberry Bold 9000 of worth 29999/- (later on when i checked it on the market it actually worth 22, 000).
* After two consecutive purchases next day i got a call saying. it's a call from verification department and my name is been confirmed for confirmed winner, but to be eligible for this contest i need to renew Dinning Plus membership and pay them 2500. I was totally bugged up of it but once again the caller convinced me saying you should trust India Today Brand and shouldn't miss this opportunity and finally made me take that dinning Plus membership.
* Best part there was on email or message confirmation of any of these lucky draw contest and purchase. While making purchase when i used to ask why don't they send any mail or message they used to tell me that it's part of confidential draw so they are not suppose to send mails and all.
* After that i was under impression that the lucky draw will happen on 31st of March and i should receive some call from in next few days after 31st March 2010. But like that happened, i called customer care but no help been offered to me. They simply said they don't have idea about it.
* Withing next 2-3 days i again start getting calls from India Today Book Club sales executives, when i checked with regard to the draw they said the date for the draw have been postponed to June 30, 2010.
* But this time they came with different strategy, they told me that there is been a huge sum confirmed against my name. He informed me about every single information related to prize and the exact amount i won. He started asking which bank account i hold, we need at least two bank account details and other details like address and all. It gave me a feel that whatever was happening was not fake. He asked me how i feel after getting this news and said soon i'll be getting a call from verification department and they will provide me a government assigned booking id which will enable me to win the assured sum.
* Within next few minutes i got a call from Mr Naveen (as he said he is calling from verification department), but with the call he came up with a new offer, he said he can give me that government approved booking id only after i make a purchase of min some 15998. I was feeling helpless but he said i'm so close to winning the entire prize money, and i can win everything being promised to me, provided i purchase something from them.
* Finally i again ended up buying a Samsung HandyCam+Phillips Home Theater and DVD player of worth 15998. But the moment i completed the transaction Mr. Naveen cut the call without giving me booking id. Later on when i tried calling customer care and check about this booking i got to know that there is no such booking been made on against my IndiaToday Book club membership id. Almost after 20 days when i got my credit card statement for this transaction, i mailed the copy of the statement to customer care. Finally after 45 days i got my product delivered on 6th of July. Best part of this transaction was respected Mr Naveen who suppose to be calling me based on my previous purchases didn't even know my membership, he booked the product under new membership id.
* This story doesn't ends here, in next 2-3 weeks i always used to get calls congratulating me for my confirmed prize and asking me to make few more purchases to increase my winning amount. Now i was very much determined not to make purchase until they send me something in written, which never happened and they used to cut the call.
* Meanwhile i got a call from Mr. Abhishek saying i have won a gold box of Rs. 1, 08, 000.(which could be anything between cash to laptop or jewellery's). i was somewhat apprehensive about this news so i asked is there any catch, then they said, no i just need to buy a product min of 5999/- and pay INR 1176 toward gold box opening and handling charges.
* This time i was not at all interested buying anything until i could get some trust in India today, so the sales person forwarded my call to his manager (now i seriously doubt if there was any manager). Mr. manager informed about the same offer and said "Sir, we'll open your gold box now only and you will get to know the products offered to me of work 1, 08, 000 immediately after the payment.
* Somehow i trusted the manager and made the payment. I made purchase of Spice mobile worth 5999/- and paid money 1176 towards gold box charges. After the payment they informed me that i have won 4 Reebok watches and 98, 00 worth of jewellery vouchers, which will be mailed to me soon. I received the 4 Reebok watch and Spice Mobile within 10 days of payment . But still i don't have any clue about 98, 000 worth of Jewelery vouchers. I received a unique code with 4 Reebok watch gift box but this code doesn't seems to be working when i tired to use it online
There are many incidents which i can't even remember, but so far it's been most horrifying shopping experience to me. Specially with a brand like India Today. Hope to see help.
Regards,
Membership Id[protected]
Order no 0GA[protected]
I collected the VPP mentioned below and was surprised to see an empty
watch box and an empty spectacle box. Weight of the
parcel was mentioned as 0.180. I am really shocked on this incident and
never expected from India today book club.
I request you to urgently send me the parcel with the items you had
promised to send including the gift voucher.
Rajesh Kumar
I collected the VPP mentioned below and was surprised to see an empty
watch box and an empty spectacle box. Weight of the
parcel was mentioned as 0.180. I am really shocked on this incident and
never expected from India today book club.
I request you to urgently send me the parcel with the items you had
promised to send including the gift voucher.
Rajesh Kumar
My invoice no is RD10000007. Sir I recieved 16cd and free gift of Reebock goggels and books.But I have not received free gift of holiday worth Rs 5000/ Please how to get it.MyUnique no is[protected]A[protected].
I have been asked to Claim my free gift on this web site. Web site states that this wite does not exist.
My Invoice No.: ORA[protected] Dtd:[protected]; Membership No.: ITBC10332857 for Numero Uno Sunglasses & Wrist watch white dial. I hereby Claim the Free Gift, which is still pending.
Narendra Singh, Dehradun. Cell # [protected].
My Invoice No.: ORA[protected] Dtd:[protected]; Membership No.: ITBC10332857 for Numero Uno Sunglasses & Wrist watch white dial. I hereby Claim the Free Gift, which is still pending.
Narendra Singh, Dehradun. Cell # [protected].
By not sending the voucher or dirty books India Today is loosing its goodwill which is much more than my amount. My order number is[protected] I request you to look into the matter and do the needful Om Prakash Garg
hey guys,
i can help u all in getting those vouchers and filling your entire information but only i need some commission for the same.
i[censored] need some help, mail me on [protected]@gmail.com
1) i can get you the form
2) i can help u in obtaining the gift voucher.
hurry coz u r left hardly with 2-6 months time frame.
i can help u all in getting those vouchers and filling your entire information but only i need some commission for the same.
i[censored] need some help, mail me on [protected]@gmail.com
1) i can get you the form
2) i can help u in obtaining the gift voucher.
hurry coz u r left hardly with 2-6 months time frame.
OOO
I have not received gift vochers and itemT1071 Inheritance of loss. The invoice number also is not clear.My unique no. to claim the special offer is[protected]A[protected].
my unique number to claim the special offer is 21603309A[protected]. In the invoice cum delivery note, the invoice no. is not clear. Also item T1071 was not received. please despatch same with free special offer.
I had placed an order for tracshut, which promised Free a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.5000/- (incl. Rs.500/-) handling charges on Feb 20th 2009. I have received the tracksuit only but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD . In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. has the company ever thought how this in turn going to affect the reputation of the company? i thing this is one kind of cheating.
You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum and definately it's going to affect the reputation.
You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum and definately it's going to affect the reputation.
At last i have received my order after 70 days. I am happy but never purchase again through bagittoday.
Order No.OGA[protected], Received Item No.P1327 (Philips Micro Theatre)& K0443(Kodac C-180) on 08.07.2010, in lieu of Advance payment for Rs.23698( vide Invoice No. ORA[protected] dated 29.06.2010item P1327 & K0443 on 08.07.2010 but not received free gifts as decided and Gold/diamond voucher for Rs.70, 000/- ( vide No.IB[protected]) against unique No.[protected]A[protected].I had contacted eighth time to your sales executive on 08.08.2010 Madame Ramnik assured that Gold/ diamond vouchers will be sent till evening of 08.08.2010, but not received till this time. One month has already been passed & during this period I had contacted your executives Viz. Miss Hina, Mr.Arun, mrs.Ramnik and Mr.Shiv on various dates seven times and every time they promised the voucher will be sent but not received till date creating doubt about your promotional scheme and smell the fraud.
Hence once again I request to send the Jwellary vouchers at my email address as [protected]@ymail.com
Hence once again I request to send the Jwellary vouchers at my email address as [protected]@ymail.com
I have received the following message:-
You are a selected member customer of BAG IT TODAY.
You have already won the GOLD GIFT BOX of worth RS 200000.
In which you are getting the diamond jewelery voucher of worth
RS 200000. To get this you have to purchase any product of
worth RS 19000 and you have to make a extra payment of RS
2392 for GOLD GIFT BOX.
you will get your prize along with the product within 12-15 working
days
Regards
Bag it Today
Accordingly I have made the following process/payments based on the telephone call received :-
Mr. Naveen had telephoned to me and advised to get the following GOLD GIFT BOX and told me to buy for the Product worth Rs.14, 998/- and make extra payment of RS
2392 for GOLD GIFT BOX and will get Rs.2, 00, 000/- worth Gift voucher for Diamond/Gold. Accourdingly, I have purchased the product on 24.07.2010 by making payment after wards Mr. Amitkumar has confirmed the same told informed the free gifts which i am going to get i.e. Air Ticket, History of world book and Rebock Watch.
On 25.07.2010 Mr. Hanuman has called and informed that only Rs.1, 00, 000/- vourcher will be sent as you have made short payment. I am very surprised, and he informed me to buy another product worth Rs.7, 000/- for getting Rs.2, 00, 000/- vocher. I have told him that as per the instructions of Mr. Naveen had paid all the money and waiting for product as well as gift voucher.
Again Ms. Rupali had telephoned on 26.07.2010 and sir you have to pay 7498 for getting Rs.2, 00, 000 Gift Voucher and your name will be addeded in our top customer list. First I refused to pay again she has made the request that only you pay Rs.3498/- so that we can process the file for Givt Voucher for Rs.2, 00, 000/- (GOLD GIFT VOUCHER). Accordingly I have made the payment through Credit Card.
On 04.08.2010 I have received call from Mr. Deepak asking me to pay again 7498/- for releasing the Gift Voucher. since, he made the call during Office hours i reqeusted him to contact after 6:00. Sitll he has not contacted.
Surprisingly I have received the parcel from Post on 04.08.2010 containg REEBOK WATCH WITHE DIA BLK STRIP WATCHES (05 Nos. ) which I have never ordered. The Order No. which shows in the Invice is one which is issued against the Gold Gift Box.
My order Nos.
[protected] Mobile. s.14, 998/-
[protected] Gold Gift Box - Rs.1495/
[protected] Reebok Summer Kit (Shoes, Towel, Bag, Sun Glass etc. - Rs.3498/-.
My MEMBER SHIP NO. : ITBC10420127.
Please inform status of my Gold Gift Voucher.
My contact No. [protected]
[protected]
Hope Indiatoday will take the necessary steps and inform the status.
You are a selected member customer of BAG IT TODAY.
You have already won the GOLD GIFT BOX of worth RS 200000.
In which you are getting the diamond jewelery voucher of worth
RS 200000. To get this you have to purchase any product of
worth RS 19000 and you have to make a extra payment of RS
2392 for GOLD GIFT BOX.
you will get your prize along with the product within 12-15 working
days
Regards
Bag it Today
Accordingly I have made the following process/payments based on the telephone call received :-
Mr. Naveen had telephoned to me and advised to get the following GOLD GIFT BOX and told me to buy for the Product worth Rs.14, 998/- and make extra payment of RS
2392 for GOLD GIFT BOX and will get Rs.2, 00, 000/- worth Gift voucher for Diamond/Gold. Accourdingly, I have purchased the product on 24.07.2010 by making payment after wards Mr. Amitkumar has confirmed the same told informed the free gifts which i am going to get i.e. Air Ticket, History of world book and Rebock Watch.
On 25.07.2010 Mr. Hanuman has called and informed that only Rs.1, 00, 000/- vourcher will be sent as you have made short payment. I am very surprised, and he informed me to buy another product worth Rs.7, 000/- for getting Rs.2, 00, 000/- vocher. I have told him that as per the instructions of Mr. Naveen had paid all the money and waiting for product as well as gift voucher.
Again Ms. Rupali had telephoned on 26.07.2010 and sir you have to pay 7498 for getting Rs.2, 00, 000 Gift Voucher and your name will be addeded in our top customer list. First I refused to pay again she has made the request that only you pay Rs.3498/- so that we can process the file for Givt Voucher for Rs.2, 00, 000/- (GOLD GIFT VOUCHER). Accordingly I have made the payment through Credit Card.
On 04.08.2010 I have received call from Mr. Deepak asking me to pay again 7498/- for releasing the Gift Voucher. since, he made the call during Office hours i reqeusted him to contact after 6:00. Sitll he has not contacted.
Surprisingly I have received the parcel from Post on 04.08.2010 containg REEBOK WATCH WITHE DIA BLK STRIP WATCHES (05 Nos. ) which I have never ordered. The Order No. which shows in the Invice is one which is issued against the Gold Gift Box.
My order Nos.
[protected] Mobile. s.14, 998/-
[protected] Gold Gift Box - Rs.1495/
[protected] Reebok Summer Kit (Shoes, Towel, Bag, Sun Glass etc. - Rs.3498/-.
My MEMBER SHIP NO. : ITBC10420127.
Please inform status of my Gold Gift Voucher.
My contact No. [protected]
[protected]
Hope Indiatoday will take the necessary steps and inform the status.
The same thing is happening with me, every time we log on the website and enter the promotional code it always display a message that you have made some incorrect entry please try again.They don not answer the email sent to them and when you call at their HelpLine number you are hear a standard message that our executive are busy please wait and during wait the phone line disconnects on its own.THIS IS A SHAME ON INDIA TODAY GROUP TO DO THE SO.
ROHIT MITTAL, J-86, PATEL NAGAR-I, GHAZIABAD-201001M-[protected]
ROHIT MITTAL, J-86, PATEL NAGAR-I, GHAZIABAD-201001M-[protected]
i too placed order and got the goods on 26 june.2010.my order no is OGA[protected] and invoice no RDA[protected].. I was asked to log on to www.bookstoday.in/promos.htm. i m trying to open this site since last 3 weeks, but invain. this amonts to cheating . pls help. sk verman
Bag It Today(India Today Book Club) — Non receipt of Product/Gold gift (Rs 5 lakhs)
I received a call from ITBC that I have won a gift of Rs 5 lakhs .To avail the gift I was asked to do purchases worth Rs 33000/- which i immediately did by paying through my credit card on 24th July 2010.. The product purchased was Aiptek Projector with Philips Home thetre free. I have till date nwither received the product nor the Gold gift worth Rs 5 lakhs. There is no feedback from the customer care. No mail or phone call. I have sent many mails and also called up many a times but in vain. Every time they tell me that it would be resolved this week. I am getting a feeliong that this might be a fraudulent transaction. I would like someopne to take it up very strongly with the company and arrange for the product delivery alongwith Rs 5 lakhs Gold gift box.My transaction reference is[protected] dated 24th uly 2010.regards
Prabhakar
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Reebok — HOLIDAY VOUCHER NOT RECD
I HAVE RECD MY ORDER FOR REEBOK TRACK SUIT ALONG WITH RBK WATCH BUT I HAVE NOT RECD MY TRAVEL VOUCHER SPECIAL OFFERPLS CONTACT ME ON MY CELL NO [protected] OR MY email [protected]@rediffmail.com