[Resolved]  India Today Book Club — Online complaints

i' ve purchased books under boksbuddy activity and received books but there's no unique promotion number to claim my free gifts... hope you make sure that you send that to me by a letter as fast as possible

Dear Mr. Shashi Chaube Your complaint has been resolved on 15/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

Dear Mr. Anupma Das Mehta Your complaint has been resolved on 18/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

20 CDs pack — non delivery of items ordered 5 months ago

I am Praveen Joshi, I have Ordered India Today for a pack of 20 CDs of Devotionals Bhajans, along with I have to get the vouture for a free trip of 3 day & 2 night plane ticket and also reebok shoes, I have paid 2249/- Rs by my credit card, Its about 4 months I have placed the order & yet I have not even received the pack of 20 CDs. I have also called to the costumer care 4 times & every time I was told that your order is not punched & it is punched now, every time I call I gor the same answer.
My Order No. is : [protected]

Dear Mr. Your complaint has been resolved on 15/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

Dear Mr. Ravi Dixit Your complaint has been resolved on 19/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

India Today Book Club — Non-Receipt of items

Dear Sir/Mam,

I recd the below email from India Today Book Club in response to the complaint I lodged with you last week and I still have not recd my item from India Today after this email

-Mail from "India Today Book Club" to "Chetan Nahar" at [protected]@yahoo.com on https://www.consumercomplaints.in
[protected][protected][protected][protected]
Sun, 17 May 2009 02:27:49 -0400
[protected][protected][protected][protected]
Dear Member

We are sincerely apologize for the inconvenience cause in this regard.

With reference to your mail we would like to inform you that as per your instructions we have checked out your record and found that we have already updated your order in our record which will be dispatched from our end in our next lot very soon.

Kindly request you to go through with the order details.

Membership Number ITBC0915399

Order Number 0GA[protected]

Invoice Number ORA[protected]

Consignment Number [protected]


We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@indiatodaybookclub.com or call us at[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

Thanks & Regards,
Team, India Today Book Club




Please can you take some action and help me get my product

India Today Book Club — India Today book CLUB - Benneton Sunglasses offer Not Completed

United Colors of benneton Sunglasses+ Watch
Posted:[protected] by Siddharth Srinivasan Send email

ORDER NOT COMPLETED
I had ordered for 2 UCB Sunglasses+ Watch (included in the Offer). abut i have recieved only "1" Sunglass and Watch. I have made a payment of Rs. 2996/- ( approx. for each Rs. 1500/- ). The sunglasses recieved is damagd beyond repair. The telephone number specified is not available

Order Number :0GA[protected]
Invoice Date: 12/05/09
Invoice number:ORA[protected]
Order date: 12/05/09
Membership Number: ITBC08354313
Consignment Number: LDO502539

Please help.

Siddharth Srinivasan

India Today Book Club — PARTLY ORDER RECEIVED

MEMBERSHIP No:- ITBC09833495 .

I HAD PLACE ORDER FOR REBBOK SHOES ALONG WITH TRACK SUIT ON 20.01.09 WITH DETAILS AS BELOW

INVOICE No. :- ORA[protected] DT 27.01.09

ORDER No. :- OGA[protected] DT 20.01.09

LOC ID:- A

ACTIVITY :- M- COMMERCE

BUT I RECEIVED ONLY REEBOK SHOES BY BLUE DART COURIER SERVICE BUT THE TRACK SUIT WHICH I HAD PAID FOR IS MISSING IN THIS ORDER.

ON 31ST JAN 2009 WHEN I RECEIVED THE COURIER, I MAILED THE PROBLEM AS SOON AS I RECEIVED THE PARCEL. THE PARCEL WAS RECEIVED BY ME IN OPEN CONTION . I ASKED THE COURIER PERSON REGARDING THIS BUT THE RASON I WAS TOLD IS THE COURIIER WAS CKECKED BY OCTRIO PERSONS AT OCTRIO NAKA.

ON 20TH FEB 2009 I RECEIVED A MAIL FROM UR SIDE AFTER SO MANY REMINDERS TO SEND THE PARCEL RECEIVED BY ME BACK AT YOUR DELHI OFFICE.

BUT I REPILED IT WITH THAT I HAVE BEEN USING THE SHOES AS NO ONE DID TELL ME TO NOT USE THE SHOES.

I WAS ANSWERED THAT U WILL NOT ACCEPT THE USED SHOES.

NOW AGAIN THEY ARE ASKING TO RETURN THE PARCEL. NOW HOW & FROM WHERE I CAN BRING THE NEW SHOES.

I AM ASKING FOR MY TRACK SUIT OR TELLING THEM TO RETURN MY MONEY FOR IT BUT THEY ARE AGAIN & AGAIN SENDING ME THE COMPUTRISED REPLY FOR MY MAIL.

PLS LOOK INTO THIS MATTER & DO THE NEEDFUL OR ELSE I WOULD HAVE TO APPROACH CONSUMER COURT FOR IT.

I HAVE ALL THE DETAILS OF CORRESPONDANCE WITH YOU.

REGARDS

SUKHBEER KAUR
[protected]

Today I got my consignment from Indiatoday book club against order no.OGA[protected] .This is to inform you that without confirming order you have sent me mens sunglasses and mens watch in this order.
Now, I want to exchange at least sunglasses so that I could be able to use it but your executive said that I have to return that packet through courier then only they will refund money through cheque within 20 days.
I can not send this back to you without confirmation of refund of my cheque. 20 days I can’t wait for my cheque. If you can send me fresh courier then I can return both items as we have heard many such complaints from indiatoday book club.
You are requested to kindly understand my problem and revert.

On 17/1/09 I had ordered reebok shoes offer and made online payment of Rs.3198/- and after some days I got a call from their office and they said they haven't received my payment and I should make it again and I did so. In a week or so I got my parcel but to my surprise after a week I got one more parcel and to my shock Rs.3198/- was deducted from my account twice. On calling them up they said that the order was placed twice. On my arguing they said I should send them the parcel again and I will get the refund alongwith the Blue Dart courier expense. After calling them up so many time they gave me a complaint no. 44291. I have also been writing emails and even sending them SCAN copies of my credit card bill and BLUE DART courier copies but I have't yet received MY REFUND. Someone named Ms.Shabnam Khan sent me a mail assuring that the refund process is on and that very soon I will get it but till date nothing has happened.

The parcel which I had sent back has order no.0GA[protected] which I had sent back by BLUE DART courier receipt no.[protected] which was received by India today office (Mr.Uttam) on 05.02.09. Total refund which I have claimed is Rs.3198/- + 1265/- amounting to Rs.4463/-.

India Today Book Club — order not dispatched,ADDIDAS SHOES and BAG

Dear Sir/Madam
I had ordered a BRITANICA enclyclopedia pack from web with order number MITBC-WEB-1664949/50 on 28/may/2008.
I have recieved my order of CDs today on 14 june 2008. but the order number differs that i have in my mail. the CDs which i have recieved has order number 0GA[protected].

I also have not received my Gifts i.e Addidas bag and free holiday vouchers...
they gave me a time period of 2 - 5 weeks for dispatching the order.

later this year i got a mail from them regarding Addidas shoes at 72% discount. i paid it through my credit card but have not received the shoes till now. the turnover time for the delivery was 2-3 weeks.
Kindly look into the matter please

Dear Mr.Dharmandeha Jeha Your complaint has been resolved on 15/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

Dear Mr. Arun Aggarwal Your complaint has been resolved on 15/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

Dear Mr.Arun Aggarwal Your complaint has been resolved on 22/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

Dear Mr. Rajiv Your complaint has been resolved on 22/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

Sir,
I have purchased my adidas shoes in January from Agra (Krishna shoes, Bhagwan takies). I am facing some damage problem in its upper sole. My shoe is in guaranty period. Please tell me what are the terms and condition for the replacement or repairing of the shoes. I talk to the person he is saying that it will take 30% more charge for replacement. Please reply me as soon as possible.




Thank you
Amit Gautam
Phone- [protected]

Dear Mr. Siddhartha Srinivasan Your complaint has been resolved on 24/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

India Today Books Club (ITBC) — Holiday Package Not Received

I received an email from ITBC regarding an offer that they were giving. Its total cost was 499/- + shipping in which i was supposed to get a set of Encyclopedia CD roms, an adidas sling bag, 1 yr booksbuddy membership and a holiday package. i had placed the order for two such packages in August 2008. It is May 2009 (almost a year) and all i have received is the adidas bag and the CD roms. i have called the ITBC helpline at least 15 times out of which 10 of my calls were disconnected straight away and on the other occassions, i was falsely told that my packages have been dispatched. i dont know which company takes 1 year to deliver a package. ITBC is fleecing its members and this company should be taken to the court of law.

books — Non Delivery of Books

Dear Sir,
I have send very Important books on 18th may 2009 to zirakpur from New Delhi and it has not yet reached at its destination. please trackour courier at the earliest.

SP: ED67143712IN

Thanking You