Submit a Complaint
Online Shopping
Indian Gifts Portal / Intermesh Shopping Network

[Resolved]  Indian Gifts Portal — Incorrect Order and Sub standard & Poor quality of product delivered

Address: Pune, Maharashtra

Had ordered a 1 KG Black Forest Cake to be delivered for Rs 925
Firstly the cake that was delivered was not Black Forest.
Secondly the quality and taste was absolutely horrible. In fact it was so bad that it had to be thrown away.

After sending a complaint to the company, they responded by saying they would get the order re-delivered along with apologies. However, it has been more than 3 weeks and neither have they re-delivered the cake, nor refunded my money. They dont even have the courtesy to reply back.
Was this information helpful?
No (0)
Yes (0)
Dec 21, 2017
Complaint marked as Resolved 
Verified Support
Nov 08, 2017
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response Hey,
I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you.
Regards
IGP.com
 
4 Comments

Related Indian Gifts Portal / Intermesh Shopping Network reviews

[Resolved]Indian Gifts Portal / Intermesh Shopping Network - Order ID 10305071 Birthday Cake Not delivered1[Resolved]Indian Gifts Portal / Intermesh Shopping Network - Cake undelivered by IGP[Resolved]Indian Gifts Portal / Intermesh Shopping Network - Order ID1456017 my order is not delivered and showing me frauds sign[Resolved]Indian Gifts Portal / Intermesh Shopping Network - Delivered at wrong address[Resolved]Indian Gifts Portal / Intermesh Shopping Network - Mirevenue hold
View all 122 Indian Gifts Portal / Intermesh Shopping Network Reviews

Comments

I have similar issue. Requested for a Rakhi to be sent and is still pending to be sent. No body from this company answers the calls, no response to emails and the so called 'live chat' is always dead.

Hopeless services from their side. Think its high time we contact the consumer forum.
Reply
Dear Sir / Madam,


Please provide us your order number and we will make sure your issue is resolved asap.

IGP TEAM
Reply
I purchased US gift cards from IGP online service, but not delivered on time and also they charged heavily for their services
Reply
I have purchased a gift for rakhi but it hhavent deliver and also the money is paid.
call me on [protected].Track ID: IGP298867
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Gifts Portal / Intermesh Shopping Network
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    122
    Pending
    22
    Resolved
    88
    View all 122 Indian Gifts Portal / Intermesh Shopping Network reviews & complaints
    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
    View all Indian Gifts Portal / Intermesh Shopping Network contact information