[Resolved] Indian Gifts Portal — Incorrect Order and Sub standard & Poor quality of product delivered | |||
Had ordered a 1 KG Black Forest Cake to be delivered for Rs 925 Firstly the cake that was delivered was not Black Forest. Secondly the quality and taste was absolutely horrible. In fact it was so bad that it had to be thrown away. After sending a complaint to the company, they responded by saying they would get the order re-delivered along with apologies. However, it has been more than 3 weeks and neither have they re-delivered the cake, nor refunded my money. They dont even have the courtesy to reply back. Was this information helpful? | |||
Dec 21, 2017 Complaint marked as Resolved Verified Support Nov 08, 2017 Indian Gifts Portal / Intermesh Shopping Network Customer Care's response Hey, I am really sorry you had to go through this. This generally dosent happen but we do try our best avoid the errors. Please feel free to call us on[protected] or email us on [protected]@indiangiftsportal.com and we'll be happy to assist you. Regards IGP.com | |||
 4 Comments | |||
Comments
Dear Sir / Madam,
Please provide us your order number and we will make sure your issue is resolved asap.
IGP TEAM
Please provide us your order number and we will make sure your issue is resolved asap.
IGP TEAM
I purchased US gift cards from IGP online service, but not delivered on time and also they charged heavily for their services
I have purchased a gift for rakhi but it hhavent deliver and also the money is paid.
call me on [protected].Track ID: IGP298867
call me on [protected].Track ID: IGP298867
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+91 22 4343 3333 [Customer Care]
A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
Hopeless services from their side. Think its high time we contact the consumer forum.