Indian Oil Corporation, Chennai — Inordinate delay in supply of LPG refill cylinder

Lord balaji gas agency, EGMORE, CHENNAI LPG distriduter is not at all bothered about rules and regulations of the Civil socity or any basic ethics in their distributership business.I also strongly condemn the IOC authorities with out their support and protection Lord balaji gas agency, EGMORE, CHENNAI LPG distriduter could not have such attidude, not suppling even after exhaust of two cylinders. With two cylinder connection No.16316 left in to lurch for thepast four days with out cylinder.I also lodged complaint with IOCComplaint No.65922 today. Only Lord balaji can sve us not Lord balaji gas agency, EGMORE, CHENNAI LPG distriduter or IOC.

Indian oil corporation — inordinate delay in supply of cylinders

i booked a cylinder on 28.7.2010.inspite of a delay of 17 days,no cylinder has been supplied till date(14.8.2010)My consumer number is 8970.Our gas distributors-Chella agencies,P.O.Selaiyur,Chennai-73

A.P.Menon,Mobile No [protected]

LPG Cylinder — DO NOT GIVE REFILLS EVEN HAVING IN STOCK

Hi, I am a LPG consumer having connection no. 3840559, my service provider agency is M/s Shringeri Enterprises, Sco No-21, Sec-7, Huda Shopping & Com. Complex, Old Railway Road Gurgaon 122001. First of all the they use to give refill in more than 35 days, still when we go to their godown, they refuse to give the refill (having stock which I seen personally in their godown) and say rudely, come tomorrow. If we ask the owners contact no, they say I am the owner. There is no shortage and any one can take refill in Rs. 800/- in black from their personel.
Can somebody tell what is the direct no of the regional sales manager of Indane for Gurgaon.

Regards

Kundan Kishore

In Pondicherry, M/s Tillai Gas Company, J.N.Street, Pondicherry-1 say that Govt. of India's instruction of scrapping 21 days time limit for the supply is only for booking in advance. They can not supply the refill whenever the Customer books. The Customer should wait for 21 days for getting their refill.
Is this true? or the Company is cheating the Customers?
Regards,
Basheer Ahmed,
Pondicherry-1

INDIAN OIL CORPORATION CHENNAI — Inordinate delay in supply of LPG refill cylinder

Dear sir,
My name K Ramanathan, My consumer no.43920 for LPG. Under Vir Gas Agency, Chennai
600 033 (Telephone No.[protected]). For the past 4 months and more all the consumers with this agency is not getting their their refill of LPG cylinder in time . It take atleast 18 to 20 days to get their refill

where other agencies are suppling less than 10 days. when ever I approch I use to get only one answer that they are not getting their supply


I have booked my cylinder on 8th of september, 2010 wide their waiting list no 1653, when I approach the agency today I have been told to wait another 8 days.



I request the concern officers to look into this and advise the agency to delever the refill cylinder within 10 days of the booking


Thanking you in anticipation of positive actioN

I do agree. There is wanton delay from the suppliers.

I agree with Mr. Ramanatha's Complaint . I too have booked on 3.09.2010 and still awaiting delivery with the same agency

Kannan J

Sir,
My Name is Sappani Consumer No.48791 of M/s Sridhar Gas Agency Alandur, Chennai-16. Tel 22322080, 22328349

I Booked on 04/09/2010 till i haven't get the cylinder.

for the past 2, 3 Months only they are doing like this.

Kindly make arrangements immediately

My name is Kunchithapadam.My consumer no. is 23993 with Prathana Agency.Moovarasanpet, Nanganallur. I booked on 17th. september.2010. Till today I have not got the refill.The staff at the Agency are not able to say clearly the reason for the delay and are not able to state when they will supply. With Navarathri functions approaching, it is really frustrating.Indian oil 's PR head should respond to these complaints promptly in the interest of the consumer.Or is it too much to expect?3

this Basavraj Gurav, i m in belgaum, i have booked the cylinder from part 15 day.. but the cylinder has not yet come...!!! i jst want to ask.. is this the way to treat with the customer...?????

Dear Sir,
I am having HP Gas connection with no.739974 in Nellore(andhra pradesh) now I transferred to Irumbuliyur(Tambaram, chennai) here the HP is not supplying and only avaibalbe is Indane Gas but these people are not accepting to transfer my HP gas. It is very difficult to face this situation. If IOC accepts this then only they will transfers the HP into Indane Gas.So please give your acceptance.
My address in Irumbuliyur:-
CA. P.Surendra babu,
C/o K.Sampath Kumar,
No.20, Tamil Poonga Street,
Irumbuliyur, Near Municipal School,
Tambaram West,
Chennai-600045.

Customer no 033840
Hema Nalini Rajendran
Plot No 30, Union carbide colony, Puzhuthivakkam.'
Chennai 600 091
We were very happy with the services of M/s Jayalaksmi Gas Agency.They closed down .We were not informed about this.We had lot of difficulty in locating our new agency.It was Rose agency(Addambakkam).Our trouble starterd here.I am sorry to say that the conduct of the staff in this agency is unruly.They have made us visit the office every day.We booked on 08-10-10 and still we are told that we will recieve the gas the next day.The delivery staff have demanded high premium for delivery of cylinder . On 22-10-10 we wre informed that the delay was due to drivers' strike.This type of hardshipis experienced by most of the customers.with Rose Agency.
We request you to do the needful .
Our Email id is [protected]@ymail.com

My efforts numbering over 40 today to telephonically contact TUCS, Tambram for booking a cylinder ()No.7074) were in vain, as I was informd all the times that the line is busy.

We are from Avadi Township ward-1 Mittanamalli area. Our place is away from avadi by 8 KMs and we are getting the LPG cylinders from MJV Indane Gas Agency, Ambattur Ind.Estate nearly 18Km away from our place.

booking the cylinders is very very difficult by phone as all their phones are in engaged condition.

If anyone gets the phone connection, really he /she is lucky.
No prompt delivery too because of distance, and no good response .. IOC authority could take action by change the agency to nearby????

Ke, Bala, chennai-55

indian oil -lpg — inordinate delay

dear sir, i am a costomer of indane lpg . my cust no. 40372 with revathy gas medavakkam.ibooked on18.11.2010.but, till datelpg is not supplied. agency never attaiend telephones and serviceses are very poor. staff of gas agency is noncooperative. R B CHAUDHARY MEDAVAKKAM

Indian Oil Corporation / LPG Domestic Supply — Delay in getting the refilled cylinder

k Ramanathan
B-4 Ramjee Flats
35 Rukhmani Street
West Mambalam
Chenai - 600033


Respected Sir,


I am consumer with Vir Gas Agencies West Mambalam Chennai. My consumer No is 43920

I booked for the refilling of cylinder on 11th December wide booking No 2126. Normally other Agencies use to supply the
refilled cylinders within 10 days from the date of booking. Only this particular agency is taking lot of days to deliver,

When I approched them, they are saying it will take atleast 20 days to get the supply.

This happends every time .

Even last month also I made the same complaint wide my complaint no 40091 dated 20th Sep 2010

Everytime the same delay is taking place.

I request you to look into , and advice the Dealer to delever atleast within 12 days from the
date of booking


My contact details are


Consumer No 43920
Mobile No : [protected]. [protected]

Indian Oil Corporation , Chennai — Inordinate delay in supply of L P Gas

complaint against Revathy Gas Agency ,Medavakkam ,Chennai -Agency Telephone Nos.22771801 &[protected]Inordinate Delay in supply of Gas Cylinder to Consumer -Always getting engaged tone in
Telephones -No Public Relation -Arrogant Behaviour of staffs -No proper response -Harassment and Consumers are put into a lot of hardships and mental agony -Request action

My Consumer No. is 6938.After failing through telephones for five days,I went personally to the Agency on 05 Dec 2010 to book a refill . Till todaythe supply is not delivered .No proper response from the Agency.

We understand that the Agency is colluding with the officials of the oil company for arrogant misbehavior with
the consumers and misusing the refills for their personal gain.

J .Ponraj
10,First Street,Eswari Nagar,
Gowriwakkam,Chennai-600 073

There is a delay in delivery of cylinders in Medavakkam area also by the agent REVATHY GAS AGENCY. In my case I booked 40 days back and last 13th billing was done. After repeated calls and personal visits, I was assured delivery on 31st December. But till now no action was taken.
I visited again today morning at 9.30 AM; they checked and informed the godown team to deliver today and assured me the same thing. Till now at 6.20 PM delivery is not made.
THE PHONE NUMBERS ARE CONTINOUSLY ENGAGED SO THAT WE ARE NOT ABLE TO CONTACT THEM. ONLY PERSONAL VISIT HAS TO BE MADE
THIS MAKES EVERYBODY IRRITATED AND GETTING ANGERED.
KANNAN -- SANTHOSHAPURAM

Dear sir,
My name V.SURESHKUMAR, My consumer no.009548 for LPG. Under Kirthi Gas Agency, Arcot (Telephone No.[protected] / 233152). For the past 4 months and more I have been harassed by this Gas Agency for getting my refill of LPG cylinder. They inform us that for booking of refill cylinder 1) I should wait for more than 21 days from the date of the receipt of the previous cylinder 2.) They supply the cylinder only after 20 days from the date of booking of the cylinder for refill. So ultimate I got to wait for nearly 41 days to get a refill cylinder, the purpose of possessing double cylinders is being defeated, I request you to kindly arrange to settle my problem at the earliest. Otherwise I may be permitted to book another gas cylinder in the name of my wife.
Thanking you in anticipation of positive action

Distribution of Gas Cylinder - ubnormal delay

I am a consumer of Navaneethan gas agengy which is situated at teyenampet Chennai.( Their Phone Numbers are : [protected], [protected].)

My consumer number is : 28493(Vaishnavi) my booking was on 05/01/2011 my last refill was received on month end. So every month this continue this problam so kindly rectifive the problam.Now booking is not taken the agency people telling your booking date is 19/02/2011. now 30 days delay one refill to another refill please consider the problem.consumer Name D.Jayavel