[Resolved]  Indian Rail — Agony physical harassment mental trauma

Address:

Mumbai Suburban, Maharashtra

I being a handicapped person was having my confirmed ticket from abu road station to bandra terminus of train no 19028 vivek express on 11/06/2013 with seat no 65-66 in couch no s3. On the day i reach station at 8.45am and the train was scheduled to arrive at 9.15 and which arrived at 9.20. There was indicator on platform no 1 with couch position of the train so i moved to the couch no s3 with my wife and children. Train which was about to come on platform no 1 came on plait form no 2 and there were no announcement before arrival of vivek express announcement was done after the train arrived which made it difficult for me to go back to stair case and go on plait form no 2 with my family and luggage and even there were no coli available at that time so i jump the rail line to board the train with my luggage i made my wife and children with 1 luggage to board the train and when i tried to board the train with other luggage the train started moving and moved around 25-30 meter from where it was standing and stopped after 25-30 meter because of the shout by me and my wife. Even in my whole journey the ticket collector didn't come to check the ticket which made it difficult to make a complain in the train. For this agony, mental trouma, physical harressment i keep railway department liable and want a claim of the said amount.