Comments
The services provided in Rajdhani Express is very poor. I was traveling from New Delhi to Howrah in HWH Rajdhani Express on 31st dec'09. What I found that the staffs of IRCTC were serving us the foods and beverages were of very poor qualities. The dinner they provide us was very cold foods and were also in a state of not taking as a meal. They don't even clean the coaches for single time during the whole journey and the coach was full of wastes and dirts. it was an awesome journey experience for me.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6269
Pending
0
Resolved
1580
+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
View all Indian Railways contact information