Indian Railway — harrassment in general coaches

dear sir/madam,

i would like to bring to ur notice that in esteemed metro like mumbai v have lokmanya tilak terminus from majority all north, east trains departs from mumbai. very surprising the protector of railways i.e. RPF, RAILWAY POLICE they harass the passengers of general coaches and takes bribe for capturing seat. it is a routine business of them, many complaint have been made to the stationmaster, railway officers but no solution or help provided till date. infact the food stall, coolie, ticket collector all r aware and supports each other and harrass the passenger and takes bribes if any body denies they beat like animals.

request u to pls take action and help the citizens from whom all govt.employee get there salaries and have forgotten that they r public servant.

thanks and regards,
pradeep