[Resolved]  Indian Railway — Indecent behaviour of Railway staff

TO, DATE :30.4.09
THE STAITION SUPRENDENT
RAILWAY STAION
SIRPUR KAGAZNAR - 504296
I mr. Hargovind bajaj went to railway station at sirpur kagazngagar for purchasing tatkal ticket from secunederabad to mumbai on dated[protected].
I was station at 7.20 am. on dated 30/04/2009 and I observed nobody was in line for tatkal ticket And Mr. Tejawat Kumar was filling railway reservation forms personally and 7.45am window was open and duty person Mr. Tejawat kumar collected my reservation form but I have observe he was having 6 to 7 reservation forms in his hand and myself was objected for that when nobody was in line then he was 1st preparing his own forms ticket so he replied rudely this forms was my friends and personnel and threatening me you want ticket or not. I will not ticket issue to you that is my wish. If you want ticket standing on line after completion of this tickets i will issue you. (HE WAS RUDELY SHOUTED !! YE MERA PERSONEL TICKET HAI, TUMKO TICKET HONA YA NAHIN, KHADE HO KAR DONO HATH UTHA KAR TUMKO TICKET HONA YA NAHIN, TUMKO TICKET HONA YA NHAIN !! and his colleague encouraging to Tejawat and told me THOD RUK NAHIN SAKTE KYA INKE RELATIVE KA TICKET HAI.PAHECHAN WALE KA HAI.)
After argument he issued a ticket. This is not first time. This thing happens so many times with other persons also. What the meaning of TATKAL SCHEME . IT MEANS THIS SCHEME FOR RAILWAY EMPLOYYES OR HIS RELATIVES, AND FRIENDS OR BLACK MARKETING WITH TAKING BRIBE IN NAME OF EXTRA COST.IN TATKAL SCHEME ON 1ST DAY EVERY SECOND IS IMPORTANT.
I bring this matter in front of station master he was given me complaint book and suggested to write a complaint against him.
We have written complaint no. 092855 dated 30/04/2009 at 8.20 am. Sirpur kagaznagar railway station.
AGAIN I have went for tatkal ticket on[protected] at morning 7.30 am and I was in 1st in line .Again they create problem for me.Tejawat seen me and In crucial time at tatkal at 8.00 am the staff surrendering account at 8.01am . That delaying I have not got a ticket in RAPTISAGAR EXPRESS FOR 25/05/09 IN 3RD AC AND 2ND AC .SO I HAVE TAKE A TICKET FOR SLEEFPER CLASS.
IT MEANS THOSE WHO ARE COMPAINED THEY HAVE TO SUFFER AT RAILWAY STAION ANY TIME.
Kindly look into the matter seriously and take action against him.
THANKING YOU
YOURS FAITHFULLY

HARGOVIND BAJAJ ([protected])
CC TO
1. HON”BLE RAILWAY MINISTER, NEW DELHI
2. CHIEF PERSONNEL OFFICER HYDERABAD
3. SENIOR DIVISIONAL PERSONNEL OFFICER/SECUNDERABAD
4. Director, Public Grievances,
5. Additional Divisional Railway Manager (O),
6. Sr. Deputy General Manager(SDGM)/Chief Vigilance Officer(CVO),

Dear Sir,

My brother working as ECRC at Assembly of andhra pradesh, hyderabad. He is taling bribe. pls take action against him...

Indian Railways — Poor Service and Indecent Behaviour

Dear Sir/Madam,

I am thoroughly dissapointed by the indecent behaviour and poor service of the railway staff's inside Rajadhani Express (12432) scheduled from Nizamuddin on 22 Dec 2010. This train was delayed by 7.5 hours and reached Mangalore (from where I boarded) at 01:15 AM on 24th Dec 2010. Following are the few incidents I would like to bring to your kind notice,

1. Train delayed by 7.5 hrs both at source (Mangalore) and destination (Trivandrum) causing us to miss the connecting train from Trivandrum to Kanyakumari on 24th Dec morning.
2. No proper Food and Water supplied in the train through out the journey. On requesting for Breakfast on 24th Dec morning, we were given harsh response by both the waiter and the bed roll supplier.
3. Bed rolls were not provided at the time of boarding. The berth's (A1-3, A4 - 7, 9) was occupied by other passengers while I and my family boarded the train in the mid night at 01:15 AM.
4. On repeatedly requesting for Bed rolls, the person in charge provided us with "used" bed rolls which was disgusting.

I have filed a TDR (for PNR # [protected]) for the delay which has caused severe loss to me and my family in terms of covenience, moral and money matters. I request you to kindly do the needful with the Refund amount and also request you to take such matters seriously in order to keep the reputation of India's premium train - Rajadhani Express.

Regards,
Gautam