[Resolved]  Indian Railway — Food in the Rajdhani Express

Address:Kannur, Kerala

I traveled in Rajadhani Express 12432 on 5.8.12 [PNR [protected]] from Nizamudhin to Kannur along with my family. The quality of food supplied was very bad. They are packing some item of foods at the narrow space available at lavatory side!. The chappatis supplied in a aluminum foil cannot be called as chapptis. It was a sheet made up of some kind of flour. They have supplied toffees worth 50ps instead of sweets. Fruit juice is seen replaced by lime juice. When I asked for complaint book they refused to give the same. It is very pathetic to note that the persons who served the substandard food are begging the travelers for TIPS at the end of the journey of the passengers! A complaint is being sent to the IRCTC and Railway.

R.P.REMESAN, KANNUR, KERALA
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Indian Railway — railway foos

Sir
I travelled by Rajdhani express from Bangalore to Nizamudin on[protected] train no:2429,but due to flood the train was forced to stay at Raichur railway station where the food supplied by the railway was very less and not as per the norms and payment taken as per Rajdhani.
The passengers at the train were fed by the Marwarhi Samaj and not the food supplied by the railway was not in the proper time and as well as the quality and quantity were not up to the mark.
On third oct. 2009 we were taken to another railway station by bus (Chickmasure ) where we were told that a new Rajdhani is standing for us but this was totally false and railway did'nt made any arrangement to carry the luggage.
Then we were shifted to new Rajdhani express at Solapur and it was again surprised that there was no proper fooding given to us till Nizamudin no snaks/sweets after meals were served instead of sweets after the meals only banana were supplied that too not proper.
It was really sameful that indian railway are taking a good amount of fooding amoun and the food supplied were not proper.

Thanks
v k arora
PNR no [protected]
transaction ID [protected]
Sir
I travelled by Rajdhani express from Bangalore to Nizamudin on[protected] train no:2429, but due to flood the train was forced to stay at Raichur railway station where the food supplied by the railway was very less and not as per the norms and payment taken as per Rajdhani.
The passengers at the train were fed by the Marwarhi Samaj and not the food supplied by the railway was not in the proper time and as well as the quality and quantity were not up to the mark.
On third oct. 2009 we were taken to another railway station by bus (Chickmasure ) where we were told that a new Rajdhani is standing for us but this was totally false and railway did'nt made any arrangement to carry the luggage.
Then we were shifted to new Rajdhani express at Solapur and it was again surprised that there was no proper fooding given to us till Nizamudin no snaks/sweets after meals were served instead of sweets after the meals only banana were supplied that too not proper.
It was really sameful that indian railway are taking a good amount of fooding amoun and the food supplied were not proper.

Thanks
v k arora
PNR no [protected]
transaction ID [protected]
Read comments

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6271
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information